(Im)politeness at a Slovenian Call Centre
(Im)politeness at a Slovenian Call Centre

Author: Sara Orthaber

Publisher: Springer Nature

Published: 2023-11-03

Total Pages: 354

ISBN-13: 3031433203

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This volume covers the field of linguistic (im)politeness in a particular mediated, customer-oriented setting. It is the first book to do so across telephone, email and social media. It offers key insights into a unique customer service setting through authentic and spontaneous data analysis. The book looks at how customers and agents of a large public transport company engage in transactional services and impolite behaviour. This text is directed at scholars and practitioners working in communication, business discourse, (socio)pragmatics, interaction studies, and social media interactions. It is also of great value to students in applied linguistics and scholars of Slavic languages, particularly Slovenian. The cross-media study is also of value to public/private institutions to reflect on their work practices, helping them improve existing customer–service provider relationships. The diverse readership and appeal are essential features of this book. Examines mediated institutional talk and impoliteness in the Slovenian language Covers mediated service interactions, such as requests and complaints across three different media Provides in-depth insights into communication within a contemporary business environment

Civil Procedure in Slovenia
Civil Procedure in Slovenia

Author: Ales Galic

Publisher: Kluwer Law International B.V.

Published: 2020-01-14

Total Pages: 368

ISBN-13: 940351891X

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Derived from the renowned multi-volume International Encyclopaedia of Laws, this convenient volume provides comprehensive analysis of the legislation and rules that determine civil procedure and practice in Slovenia. Lawyers who handle transnational matters will appreciate the book’s clear explanation of distinct terminology and application of rules. The structure follows the classical chapters of a handbook on civil procedure: beginning with the judicial organization of the courts, jurisdiction issues, a discussion of the various actions and claims, and then moving to a review of the proceedings as such. These general chapters are followed by a discussion of the incidents during proceedings, the legal aid and legal costs, and the regulation of evidence. There are chapters on seizure for security and enforcement of judgments, and a final section on alternative dispute resolution. Facts are presented in such a way that readers who are unfamiliar with specific terms and concepts in varying contexts will fully grasp their meaning and significance. Succinct, scholarly, and practical, this book will prove a valuable time-saving tool for business and legal professionals alike. Lawyers representing parties with interests in Slovenia will welcome this very useful guide, and academics and researchers will appreciate its comparative value as a contribution to the study of civil procedure in the international context.

Slovenia
Slovenia

Author: Ted Gottfried

Publisher: Marshall Cavendish

Published: 2005

Total Pages: 148

ISBN-13: 9780761418573

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Explores the geography, history, government, economy, people, and culture of Slovenia.

Media Law in Slovenia
Media Law in Slovenia

Author: Rado Bohinc

Publisher: Kluwer Law International B.V.

Published: 2019-10-23

Total Pages: 212

ISBN-13: 9403517905

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Derived from the renowned multi-volume International Encyclopaedia of Laws, this analysis of media law in Slovenia surveys the massively altered and enlarged legal landscape traditionally encompassed in laws pertaining to freedom of expression and regulation of communications. Everywhere, a shift from mass media to mass self-communication has put enormous pressure on traditional law models. An introduction describing the main actors and salient aspects of media markets is followed by in-depth analyses of print media, radio and television broadcasting, the Internet, commercial communications, political advertising, concentration in media markets, and media regulation. Among the topics that arise for discussion are privacy, cultural policy, protection of minors, competition policy, access to digital gateways, protection of journalists’ sources, standardization and interoperability, and liability of intermediaries. Relevant case law is considered throughout, as are various ethical codes. A clear, comprehensive overview of media legislation, case law, and doctrine, presented from the practitioner’s point of view, this book is a valuable time-saving resource for all concerned with media and communication freedom. Lawyers representing parties with interests in Slovenia will welcome this very useful guide, and academics and researchers will appreciate its value in the study of comparative media law.

Pines and Their Mixed Forest Ecosystems in the Mediterranean Basin
Pines and Their Mixed Forest Ecosystems in the Mediterranean Basin

Author: Gidi Ne'eman

Publisher: Springer Nature

Published: 2021-10-12

Total Pages: 744

ISBN-13: 3030636259

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Almost 20 years after the first MEDPINE book "Ecology, biogeography and management of Pinus halepensis and P. brutia forest ecosystems in the Mediterranean basin "(Ne'eman and Trabaud, 2000) was published, this new book presents up-to-date and state of the art information, covering a wide range of topics concerning Mediterranean pine trees growing in native and planted forests, their ecosystems and management. This will be an essential source of scientific information for learning, exploring planning and managing mediterranean pine and mixed forests. We focus on: genetics, adaptation, distribution and evolution; ecophysiology and drought resistance; pine and mixed forest ecosystems; forest dynamics biodiversity and biotic interactions; fire ecology; ecosystem services and policy; afforestation and management; all under the effect of global climate change. While forests are studied mainly in temperate and tropical zones, in the light of current climate change, focusing on Mediterranean forests growing in semi-humid to semi-arid zones is more important than ever. This book will include mostly review chapters (and two outstanding case studies) contributed by leading scientists, foresters and managers, and will serve as a scientific textbook for students of biology, agriculture and forestry, researchers of ecology forestry and related fields, forest managers, policy and decision makers.

The Land Between
The Land Between

Author: Oto Luthar

Publisher: Peter Lang

Published: 2008

Total Pages: 568

ISBN-13: 9783631570111

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"This is a history of a space - a space between the Panonian plain in the East and the most northernmost bay in the Adriatic in the West, from the eastern Alps in the North and the Dinaridic mountain area in the South. It is also a history of all the different people who lived in this area. The authors show that the Slavs did not settle an empty space and simply replace the Celto-Roman inhabitants of earlier times; they are, on the contrary, presented as the result of reciprocal acculturation. The authors show that the Slovenes made more than two important appearances throughout the entire feudal era; the same holds for later periods, especially for the twentieth century. This book offers a concise and complete history of an area that finally became an integral part of Central Europe and the Balkans."--Pub. desc.

Organization and Financing of Public Health Services in Europe
Organization and Financing of Public Health Services in Europe

Author: Centers of Disease Control

Publisher: World Health Organization

Published: 2018-06-29

Total Pages: 148

ISBN-13: 9289051701

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What are public health services? Countries across Europe understand what they are or what they should include differently. This study describes the experiences of nine countries detailing the ways they have opted to organize and finance public health services and train and employ their public health workforce. It covers England France Germany Italy the Netherlands Slovenia Sweden Poland and the Republic of Moldova and aims to give insights into current practice that will support decision-makers in their efforts to strengthen public health capacities and services. Each country chapter captures the historical background of public health services and the context in which they operate; sets out the main organizational structures; assesses the sources of public health financing and how it is allocated; explains the training and employment of the public health workforce; and analyses existing frameworks for quality and performance assessment. The study reveals a wide range of experience and variation across Europe and clearly illustrates two fundamentally different approaches to public health services: integration with curative health services (as in Slovenia or Sweden) or organization and provision through a separate parallel structure (Republic of Moldova). The case studies explore the context that explain this divergence and its implications. This study is the result of close collaboration between the European Observatory on Health Systems and Policies and the WHO Regional Office for Europe Division of Health Systems and Public Health. It accompanies two other Observatory publications Organization and financing of public health services in Europe and The role of public health organizations in addressing public health problems in Europe: the case of obesity alcohol and antimicrobial resistance (both forthcoming).

Productivity and Organizational Management
Productivity and Organizational Management

Author: Carolina Machado

Publisher: Walter de Gruyter GmbH & Co KG

Published: 2017-04-10

Total Pages: 180

ISBN-13: 3110355795

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Effective work practices and good employee relations are a real necessity of nowadays organizations, as they can help to reduce absenteeism, turnover, organizational costs, conducting to high levels of commitment, effectiveness, performance as well as productivity. Addressing these questions, this book focuses on the implications of changes in productivity and organizational management, exploring models, tools and processes.

OECD Reviews of Pension Systems: Slovenia
OECD Reviews of Pension Systems: Slovenia

Author: OECD

Publisher: OECD Publishing

Published: 2022-01-27

Total Pages: 249

ISBN-13: 9264320881

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This review provides policy recommendations on how to improve the Slovenian pension system, building on the OECD’s best practices in pension design. It details the Slovenian pension system and identifies its strengths and weaknesses based on cross‐country comparisons.