Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM™ Professional certification. Prepare for your SIAM™ Professional exam and understand how SIAM can benefit your organization.
Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM™ Foundation certification. Prepare for your SIAM™ Foundation exam and understand how SIAM can benefit your organization!
The majority of this book is based on the official AXELOS ITIL® 4: Drive Stakeholder Value publication and the associated Drive Stakeholder Value MP syllabus. It provides students with the information they need to pass the DSV exam. In addition to being an essential study aid, the author also provides additional guidance throughout the book.
This guide contains everything you need to know to pass the ITIL 4® Strategic Leader Digital and IT Strategy certificate, plus more. It covers practices and concepts that are not addressed as part of the DITS syllabus, making it ideal for newly qualified practitioners. The target audience for the DITS training and associated certification is different to some of the other ITIL training courses. The material is specifically aimed at: IT and business directors; Department heads; C-suite professionals; Leaders who are involved in digital change; and Consultants who are working with organisations that are digitally transforming. So, if you’re not in a senior role, does that mean this content isn’t for you? Absolutely not! Perhaps you aspire to a more senior role, in which case you’ll gain valuable knowledge. Ideal for self-study candidates and training participants, this guide will prove a helpful companion and a practical aid for their professional development. The majority of this book is based on the official ITIL 4: Digital and IT Strategic Leader publication and the associated DITS syllabus. It provides students with the information they need to pass the DITS exam and help them become a successful practitioner. ITIL® is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
An excellent supplement to any ITIL 4 High-velocity IT training course ITIL® 4 High-velocity IT (HVIT) – Your companion to the ITIL 4 Managing Professional HVIT certification is a study guide designed to help students pass the ITIL® 4 High-velocity IT module.
"The official guide for the EXIN SIAMTM Professional certification SIAM (service integration and management) is an evolution of how to apply a framework for integrated service management across multiple service providers. It has developed as organizations have moved away from outsourced contracts with a single supplier to an environment with multiple service providers. SIAM supports cross-functional, cross-process and cross-provider integration. It creates an environment where all parties: Know their role, responsibilities and context in the ecosystem Are empowered to deliver Are held accountable for the outcomes they are required to deliver Service Integration and Management (SIAMTM) Professional Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAMTM Professional certification. This book will help candidates pass their Professional certification and expands upon the topics introduced in Service Integration and Management (SIAMTM) Foundation Body of Knowledge (BoK), Second edition. The book will appeal to: Anyone wishing to build on their foundation-level knowledge of SIAM and achieve the SIAMTM Professional certification Customer organizations and their staff looking for guidance when managing a multi-service provider environment Service integrators and their staff wishing to work in a SIAM ecosystem effectively Internal and external service providers and their staff wishing to understand their role in a SIAM ecosystem Consultants in service management and other frameworks who wish to expand their knowledge Prepare for your SIAMTM Professional exam and understand how SIAM can benefit your organization!"--
Service Integration and Management (SIAM(TM)) Professional Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM(TM) Professional certification.
The overall objective of this book is to show that data management is an exciting and valuable capability that is worth time and effort. More specifically it aims to achieve the following goals: 1. To give a “gentle” introduction to the field of DM by explaining and illustrating its core concepts, based on a mix of theory, practical frameworks such as TOGAF, ArchiMate, and DMBOK, as well as results from real-world assignments. 2. To offer guidance on how to build an effective DM capability in an organization.This is illustrated by various use cases, linked to the previously mentioned theoretical exploration as well as the stories of practitioners in the field. The primary target groups are: busy professionals who “are actively involved with managing data”. The book is also aimed at (Bachelor’s/ Master’s) students with an interest in data management. The book is industry-agnostic and should be applicable in different industries such as government, finance, telecommunications etc. Typical roles for which this book is intended: data governance office/ council, data owners, data stewards, people involved with data governance (data governance board), enterprise architects, data architects, process managers, business analysts and IT analysts. The book is divided into three main parts: theory, practice, and closing remarks. Furthermore, the chapters are as short and to the point as possible and also make a clear distinction between the main text and the examples. If the reader is already familiar with the topic of a chapter, he/she can easily skip it and move on to the next.
Service Integration and Management (SIAM(TM)) Foundation Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM(TM) Foundation certification.
