Now in its fifth edition, Professional Management of Housekeeping Operations is the essential practical introduction to the field, a complete course ranging from key principles of management to budgeting, from staff scheduling to cleaning. With expanded attention to leadership and training, budgeting and cost control, and the increasingly vital responsibility for environmentally safe cleaning, the latest edition of this industry standard also includes new case studies that help readers grasp concepts in a real-world setting. Instructor's Manual, Test Bank in both Word and Respondus formats, Photographs from the text, and PowerPoint Slides are available for download at www.wiley.com/college
The Health and Safety (First Aid) Regulations 1981 apply to workplaces in the UK, including those with less than five employees, and to the self-employed.
Now in its sixth edition, Cookery for the Hospitality Industry remains Australia's most trusted and reliable reference for commercial cookery students and apprentice chefs.
Private Security: An Introduction to Principles and Practice, Second Edition explains foundational security principles—defining terms and outlining the increasing scope of security in daily life—while reflecting current practices of private security as an industry and profession. The book looks at the development and history of the industry, outlines fundamental security principles, and the growing dynamic and overlap that exists between the private sector security and public safety and law enforcement—especially since the events of 9/11. Chapters focus on current practice, reflecting the technology-driven, fast-paced, global security environment. Such topics covered include security law and legal issues, risk management, physical security, human resources and personnel considerations, investigations, institutional and industry-specific security, crisis and emergency planning, computer, and information security. A running theme of this edition is highlighting—where appropriate—how security awareness, features, and applications have permeated all aspects of our modern lives. Key Features: Provides current best practices detailing the skills that professionals, in the diverse and expanding range of career options, need to succeed in the field Outlines the unique role of private sector security companies as compared to federal and state law enforcement responsibilities Includes key terms, learning objectives, end of chapter questions, Web exercises, and numerous references—throughout the book—to enhance student learning Critical infrastructure protection and terrorism concepts, increasingly of interest and relevant to the private sector, are referenced throughout the book. Threat assessment and information sharing partnerships between private security entities public sector authorities—at the state and federal levels—are highlighted. Private Security, Second Edition takes a fresh, practical approach to the private security industry’s role and impact in a dynamic, ever-changing threat landscape.
Tourism and the Lodging Sector is a pioneering book, the first text of its kind to examine the lodging sector from a tourism perspective. The book highlights the importance of the lodging sector in tourism as a major income generator and essential part of the travel experience. The book offers an international perspective on topics such as sustainability, security, economic development, technology and globalization. The issues, concepts and management concerns facing this industry are examined, highlighting important topics such as: the place of accommodations in tourism and vice versa the social ecological and economic implications of lodging development management and restructuring issues in a globalizing industry sustainable tourism and the accommodation sector cross-sectoral linkages between lodging, food services, gaming, conferences, and other intermediaries the interaction between supply and demand safety and security in tourism and lodging. Tourism and the Lodging Sector critically examines a wide range of lodging establishments from an industry and social science perspective, drawing parallels and distinctions between the various types of accommodation, from campgrounds for the cost-conscious or adventurous outdoor traveler, to luxury, five-star resorts, and more innovative accommodation such as tree-house hotels and ecolodges. Essential reading for students of tourism, this book is an indispensable guide, unprecedented in the field of tourism management. Dallen J. Timothy is Professor, School of Community Resources and Development, Arizona State University, USA Victor B. Teye is Associate Professor, School of Community Resources and Development, Arizona State University, USA
Offering a complete overview of the hospitality and catering industry for over 50 years, this new edition of the essential reference text has been updated to reflect latest developments and current issues. Covering all aspects of the industry - from commodities and nutrition, to planning, resourcing and running each of the key operational areas - The Theory of Hospitality and Catering is an essential text for anyone training to work in the hospitality industry. It will be valuable to anyone completing courses in Professional Cookery and Hospitality Supervision, as well as foundation degree and first-year undergraduate hospitality management and culinary arts students. - Discusses all of the current issues affecting the industry, including environmental concerns such as traceability, seasonality and sustainability; as well as important financial considerations such as how to maximise profit and reduce food waste. - Considers latest trends and developments, including the use and impact of social media. - Updated to reflect up-to-date legislative requirements, including new allergen legislation. - Helps you to understand how theories are applied in practice with new case studies from hospitality businesses throughout.
Prepare yourself for whatever life throws your way with these essential safety and security hacks you need to know to keep you and your family safe, from TikTok’s Mom Friend, Cathy Pedrayes. Have you ever wished that you kept a first-aid kit in the car or berated yourself for not keeping a pair of flip-flops in your purse at all times? Ever wondered when it’s okay to geo-tag a social media post or when it’s best to lie to strangers? Just need some tips on how to feel safer and more prepared in today’s digital world? Well, Cathy Pedrayes has you covered. Known as the Mom Friend of TikTok, Cathy posts practical, everyday safety and security tips that everyone should know and incorporate into their routine. The Mom Friend Guide to Everyday Safety and Security offers a shortcut to a lifetime of tips and hacks Cathy has learned from experience as well as her consultations with personal security experts. You will find quick guides on: -Securing your home -Building a first-aid kit -Items to take with you on the go -Things to always pack when going on vacation -How to read the red flags in everyday situations -How to protect yourself online -And more! Practical and personable, The Mom Friend Guide to Everyday Safety and Security is a quick guide to all the safety tips you wish someone had told you sooner so you can be better prepared for whatever life throws your way.
A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the discipline. Essential reading for students of hospitality management, the book also benefits from online support materials.
