Reducing Turnover in the Services Sector

Reducing Turnover in the Services Sector

Author: Michael E. Goodboe

Publisher: Balboa Press

Published: 2018-09-13

Total Pages: 121

ISBN-13: 1982211385

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The security services industry has some of the highest level of turnover in any business, but it can be contained. By doing so, youll be able to pay higher wages, recruit top-quality personnel, and further boost the stability of your workforce. Service to clients will improve, and supervising will get easier. In this guide to reducing turnover, the author draws on lessons from the security industry to help senior executives, frontline supervisors and managers, and others boost their leadership abilities to improve employee retention. While the book focuses on the security industry for demonstration purposes, members of any services sector company can apply its lessons to make significant dents in money-losing turnover. The major theme running throughout the book is responsibility fueled by choice: Nobody is a victim of anybody or anything, and if we want to be the best leaders we can be, then we need to make that choiceand follow it up with hard work. Stop the revenue drain. Help first-line leaderswho play the pivotal role in reducing turnoversystematically improve their leadership skills by following the New Leadership model. Develop a retention culture in your company. All this and more in Reducing Turnover in the Services Sector.


Fit for Growth

Fit for Growth

Author: Vinay Couto

Publisher: John Wiley & Sons

Published: 2017-01-10

Total Pages: 296

ISBN-13: 1119268532

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A practical approach to business transformation Fit for Growth* is a unique approach to business transformation that explicitly connects growth strategy with cost management and organization restructuring. Drawing on 70-plus years of strategy consulting experience and in-depth research, the experts at PwC’s Strategy& lay out a winning framework that helps CEOs and senior executives transform their organizations for sustainable, profitable growth. This approach gives structure to strategy while promoting lasting change. Examples from Strategy&’s hundreds of clients illustrate successful transformation on the ground, and illuminate how senior and middle managers are able to take ownership and even thrive during difficult periods of transition. Throughout the Fit for Growth process, the focus is on maintaining consistent high-value performance while enabling fundamental change. Strategy& has helped major clients around the globe achieve significant and sustained results with its research-backed approach to restructuring and cost reduction. This book provides practical guidance for leveraging that expertise to make the choices that allow companies to: Achieve growth while reducing costs Manage transformation and transition productively Create lasting competitive advantage Deliver reliable, high-value performance Sustainable success is founded on efficiency and high performance. Companies are always looking to do more with less, but their efforts often work against them in the long run. Total business transformation requires total buy-in, and it entails a series of decisions that must not be made lightly. The Fit for Growth approach provides a clear strategy and practical framework for growth-oriented change, with expert guidance on getting it right. *Fit for Growth is a registered service mark of PwC Strategy& Inc. in the United States


Monthly Labor Review

Monthly Labor Review

Author:

Publisher:

Published: 1998-02

Total Pages: 128

ISBN-13:

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Publishes in-depth articles on labor subjects, current labor statistics, information about current labor contracts, and book reviews.


International Journal of Academe and Industry Research

International Journal of Academe and Industry Research

Author:

Publisher: Institute of Industry and Academic Research Incorporated

Published: 2022-09-30

Total Pages: 113

ISBN-13:

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International Journal of Academe and Industry Research (IJAIR) is an open-access refereed journal focused on the two dimensions of business research: business education and applied industry research. The interconnectedness of the industry and academic institutions needs a platform that aligns their respective research needs. From the academic perspective, the business program management and the teaching and learning had been dramatically influenced by the industry trends and needs, collaborative approaches and internationalization. From there comes the indispensable role of the industry as they become partners to the academic institutions in producing quality workforce and entrepreneurs. Along these areas are the interesting topics for academic and industry researchers.


Social Spending in Korea

Social Spending in Korea

Author: Selim Elekdag

Publisher: International Monetary Fund

Published: 2012-10-19

Total Pages: 21

ISBN-13: 1475549210

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Going forward, Korea faces two closely related challenges: sustaining economic growth against the backdrop of a rapidly aging population and ameliorating income inequality. This paper argues that a gradual increase in social spending could promote more sustainable and inclusive growth in Korea. In particular, simulation results suggest that social spending which supports labor market reforms can boost longer-term growth. However, despite rapid increases recently—albeit from a low base—there is still a social spending gap relative to Korea’s OECD peers. Because of several fiscal challenges in the coming decades, increases in social spending should be incremental, and would be usefully guided by a longer-term fiscal framework.


Employee Turnover in the Public Sector

Employee Turnover in the Public Sector

Author: Oscar Miller, Jr.

Publisher: Taylor & Francis

Published: 2017-06-26

Total Pages: 129

ISBN-13: 1351974629

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In this title, first published in 1996, the author explores the idea that workers tend to quit their jobs when job costs outweigh job rewards when better alternatives exist. Moreover, personality interacts with employees’ evaluation of job costs and rewards and quitting behaviour.


Flatlining

Flatlining

Author: Adia Harvey Wingfield

Publisher: Univ of California Press

Published: 2019-07-02

Total Pages: 217

ISBN-13: 0520971787

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What happens to black health care professionals in the new economy, where work is insecure and organizational resources are scarce? In Flatlining, Adia Harvey Wingfield exposes how hospitals, clinics, and other institutions participate in “racial outsourcing,” relying heavily on black doctors, nurses, technicians, and physician assistants to do “equity work”—extra labor that makes organizations and their services more accessible to communities of color. Wingfield argues that as these organizations become more profit driven, they come to depend on black health care professionals to perform equity work to serve increasingly diverse constituencies. Yet black workers often do this labor without recognition, compensation, or support. Operating at the intersection of work, race, gender, and class, Wingfield makes plain the challenges that black employees must overcome and reveals the complicated issues of inequality in today’s workplaces and communities.


What Do Unions Do?

What Do Unions Do?

Author: Richard B. Freeman

Publisher: Basic Books

Published: 1985-10-01

Total Pages: 308

ISBN-13: 9780465091324

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Study of the impact of trade unions on working conditions and labour relations in the USA - based on a comparison of unionized workers and nonunionized workers, examines wage determination, fringe benefits, wage differentials, employment security, labour productivity, etc.; discusses trade union power and incidence of corruption among trade union officers; notes declining rate of trade unionization in the private sector. Graphs and references.


Differences That Matter

Differences That Matter

Author: Dan Zuberi

Publisher: Cornell University Press

Published: 2018-07-05

Total Pages: 248

ISBN-13: 1501711253

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This book shines a spotlight on the causes and consequences of working poverty, revealing how the lives of low-wage workers are affected by differences in health care, labor, and social welfare policy in the United States and Canada. Dan Zuberi's conclusions are based on survey data, eighteen months of participant observation fieldwork, and in-depth interviews with seventy-seven hotel employees working in parallel jobs on both sides of the border. Two hotel chains, each with one union and one non-union hotel in Seattle and Vancouver, provide a vivid crossnational comparison because they are similar in so many regards, the one major exception being government policy.Zuberi demonstrates how labor, health, social welfare, and public investment policy affect these hotel workers and their families. His book challenges the myth that globalization necessarily means hospitality jobs must be insecure and pay poverty wages and makes clear the critical role played by government policy in the reduction of poverty and creation of economic equality. Zuberi shows exactly where and how the social policies that distinguish the Canadian welfare state from the U.S. version make a difference in protecting Canadian workers from the hardships that burden low-wage workers in the United States. Differences That Matter, which is filled with first-person accounts, ends with policy recommendations and a call for grassroots community organizing.