Tired of paying hundreds of dollars for a cell phone contract? Always end up with what seems like dozens of electrics accessories when all you wanted was a TV? Find yourself constantly stalked by telemarketers? Let this book teach you how to deal with all of those frustrations and more! A lot of people accept that these kinds of annoyances are just part of life, but what they don’t know is that there are ways to avoid them. Learn about the dozens of easy solutions that will help you: • Take advantage of what your computer warranty actually promises you • Avoid the pitfalls of travel websites • Negotiate an expensive hospital bill • Protect yourself from credit card or identity theft • Navigate a customer service nightmare • Use an entire printer cartridge It’s a tough world out there, but figuring out how to (legally and safely) rage against those who deserve it is more satisfying than you could ever imagine!
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
THE SUNDAY TIMES NO. 1 BESTSELLER The tinsel is up in the bakery, the lights are twinkling and the mince pies are sold out. It's CHRISTMAS EVE! Greg the Sausage Roll is so excited he could burst. And when he's scooped up as a last-minute treat for Santa, he's catapulted into a magical festive caper beyond his wildest dreams. Hold on tight for a spectacular sausage roll-ercoaster of an adventure! Developed and written by the social media phenomenon that is LadBaby - the king and queen of Christmas and of sausage rolls.
The Advocate is a lesbian, gay, bisexual, transgender (LGBT) monthly newsmagazine. Established in 1967, it is the oldest continuing LGBT publication in the United States.
