Our civilization is at crossroads. It is brightened by unprecedented technological advances and blighted by murderous strife and unsustainable development. The book argues that the way forward is through management excellence of the key institutions of society: enterprises, not-for-profits, communities, other civil society institutions, organs of the state and so forth. The book explains, with the help of numerous live examples and research findings, what management excellence means for each of these institutional forms, and how it can be harnessed to lift the quality of civilization – towards widespread humaneness, creativity and performance excellence.
The "Greatest Business Book of All Time" (Bloomsbury UK), In Search of Excellence has long been a must-have for the boardroom, business school, and bedside table. Based on a study of forty-three of America's best-run companies from a diverse array of business sectors, In Search of Excellence describes eight basic principles of management -- action-stimulating, people-oriented, profit-maximizing practices -- that made these organizations successful. Joining the HarperBusiness Essentials series, this phenomenal bestseller features a new Authors' Note, and reintroduces these vital principles in an accessible and practical way for today's management reader.
This book explores what it means to be project-driven by incorporating responses from 26 of those companies - the firms Kerzner recognizes as achieving or nearing excellence in six crucial categories: training and education, behavior, process integration, culture, informal management, and management support.
During the eight years since the publication of Maintenance Excellence: Optimizing Equipment Life-Cycle Decisions the business environment has changed drastically. Globalization, consolidation, and changes in technology challenge asset management and maintenance professionals to be more efficient. Globalization and consolidation have been particula
Detailing the role of senior management in achieving a successful transformation to organizational excellence, Simple Excellence: Organizing and Aligning the Management Team in a Lean Transformation charts a course of simplification through the complexity often associated with managing performance improvement initiatives. It spells out the roles of key individuals on the management team—including those from sales and marketing, human resources, purchasing/supply chain, information technology, finance, and engineering. Maintaining a focus on the big picture, this book explains what value streams are and how to use them to structure your business so that all stakeholders are aligned with what matters most. It reduces constraint management to its most practical terms and lays out a sound approach to accounting that enables everyone to spend money where it adds value and stop spending where it doesn’t. Drive your management team with dedicated allegience to the concept of value enhancement Propel your organization to higher performance through the employment of Lean culture and decision-making principles Enact management structures needed to put new ways of thinking into play Focus on the bottom line with the right performance metrics Written by respected authorities with extensive experience helping leading organizations achieve Lean transformation, the text includes case studies from high-profile organizations recognized for operational excellence. Addressing human resources management practices, it explains how to manage the day-to-day operations and pricing factory capabilities for the greatest possible profits. It also discusses the ongoing process of strategic planning to help you move away from annual goal setting, toward a dynamic process of engaging the entire company in the effort to provide your customers with an improved sense of value.
In this internationally bestselling sequel to the classic business book In Search of Excellence, Tom Peters and Nancy Austin reveal the secrets of a management revolution. The authors show how by mixing attention to detail with values, vision and integrity, you can achieve long-term excellence. The heart and soul of the management revolution is leadership which mixes tough-mindedness with tenderness, enabling every employee to take possession of their own achievements, and which demands that each person becomes an innovative contributor to the company's success. Dedicated to imaginative leaders everywhere, this book is for all concerned about the pursuit of excellence in the business world and in public service.
The book consists of 11 chapters. Chapter 1 consists of introduction. Chapter 2 consists of 'Towards Understanding 'MBO' and include: Introduction; What Is 'MBO'? Concepts Of 'MBO'; Unique Features And Advantages Of 'MBO'; Levels And Domains Of MBO; Practical Consideration Of MBO; Limitations Of MBO; Arguments Against MBO; Concluding Remarks. Chapter 3 consists of 'Towards Understanding 'MBO' Process' and include: Introduction; Peter Drucker's Five-Step Process For 'MBO'; and Essential Elements Of 'MBO' Model. Chapter 4 consists of 'Theory, Principles And Process For Goals Setting' and include: Introduction; Developments In Goal Setting Theory; Deriving Goal Setting Using Temporal Motivation Theory; Limitations Of Goal Setting Theory; Selection Of Objectives; Selection Of Objectives; Guidelines For Developing Goals/Objectives; Goal Setting In Business; Relationship Of Goal-Performance; Relationship Of Employee Motivation With Goal Setting; Impact Of Feedback On Goal Setting; and Goal Setting Process. Chapter 5 consists of 'Development of Organizational Goals and Objectives' and include: Introduction; Management Objectives; Performance Objectives; and Concluding Remarks.Chapter 6 consists of 'Performance Appraisal And Feedback' and include: Introduction; Verifiable Measures; Result-Oriented Performance; Self-Control; Performance Feedback; and Continuous Feedback. Chapter 7 consists of 'Evolution Of MBO: From MBO To Balanced Scorecard' and include: Introduction; Timeline Of Evolution Of Management By Objectives; Fifty (50) Years Appraisal Of MBO; and Concluding Remarks. Chapter 8 consists of 'Other Management Systems Closely Related To MBO' and include: Management By Participation (MBP); Management By Feedback (MBF); Management By Walking Around (MBWA); Theory Z; and Management By Exception (MBE). Chapter 9 consists of 'MBO And Strategic Management' and include: Introduction; Management By Objectives (MBO) As A Management Tool; and Concluding Remarks. Chapter 10 consists of 'Some Road Blocks Encountered In 'MBO' System'. Chapter 11 consists of Summary and Conclusion. The book is supported with bibliography.
