Current organizations underperform due to silo thinking. Artificial barriers frustrate efforts and perpetuate an organizational model no longer adequate for the complexity of the current business world. Leaders and managers must acquire a whole-system perspective for their organizations to be sustainable. This book provides the overview, knowledge and tools to create a practical shift for 21st century management. The “Theory of everything” for management; an evolved and more scientific Fifth Discipline plus field book for contemporary managers. It follows on from Deming and Goldratt: The Decalogue that continues to sell today and is based on over ten years of implementation.
An introduction to "flow," a new field of behavioral science that offers life-fulfilling potential, explains its principles and shows how to introduce flow into all aspects of life, avoiding the interferences of disharmony.
The all-encompassing guide to total quality process control for injection molding In the same simple, easy-to-understand language that marked the first edition, Total Quality Process Control for Injection Molding, Second Edition lays out a successful plan for producing superior plastic parts using high-quality controls. This updated edition is the first of its kind to zero in on every phase of the injection molding process, the most commonly used plastics manufacturing method, with an all-inclusive strategy for excellence. Beginning with sales and marketing, then moving forward to cover finance, purchasing, design, tooling, manufacturing, assembly, decorating, and shipping, the book thoroughly covers each stage to illustrate how elevated standards across individual departments relate to result in the creation of a top-notch product. This Second Edition: Details ways to improve plastic part design and quality Includes material and process control procedures to monitor quality through the entire manufacturing system Offers detailed information on machinery and equipment and the implementation of quality assurance methods—content that is lacking in similar books Provides problem-analysis techniques and troubleshooting procedures Includes updates that cover Six Sigma, ISO 9000, and TS 16949, which are all critical for quality control; computer-guided process control techniques; and lean manufacturing methods With proven ways to problem-solve, increase performance, and ensure customer satis-faction, this valuable guide offers the vital information today's managers need to plan and implement quality process control—and produce plastic parts that not only meet, but surpass expectations.
Fundamental techniques of mathematical modeling of processes essential to the food industry are explained in this text. Instead of concentrating on detailed theoretical analysis and mathematical derivations, important mathematical prerequisites are presented in summary tables. Readers' attention is focused on understanding modeling techniques, rather than the finer mathematical points. Topics covered include modeling of transport phenomena, kinetic processes, and food engineering operations. Statistical process analysis and quality control as applied to the food industry are also discussed. The book's main feature is the large number of worked examples presented throughout. Included are examples from almost every conceivable food process, most of which are based on real data given in the many references. Each example is followed by a clear, step- by-step worked solution.
On June 26, 2017, the Forum on Regenerative Medicine hosted a public workshop in Washington, DC, titled Navigating the Manufacturing Process and Ensuring the Quality of Regenerative Medicine Therapies in order to examine and discuss the challenges, opportunities, and best practices associated with defining and measuring the quality of cell and tissue products and raw materials in the research and manufacturing of regenerative medicine therapies. The goal of the workshop was to learn from existing examples of the manufacturing of early-generation regenerative medicine products and to address how progress could be made in identifying and measuring critical quality attributes. The workshop also addressed the challenges of designing and adhering to standards as a way of helping those who are working to scale up processes and techniques from a research laboratory to the manufacturing environment. This publication summarizes the presentations and discussions from the workshop.
Many different quality approaches are available in the software industry. Some of the ap-proaches, such as ISO 9001 are not software specific, i.e. they define general requirements for an organization and they can be used at any company. Others, such as Automotive SPICE have been derived from a software specific approach, and can be used for improving specific (in this case automotive) processes. Some are created to improve development processes (e.g. CMMI for Development), others focus on services (e.g. CMMI for Services), and again others are related to particular processes such as software testing (e.g. TMMi) or resource manage-ment (e.g. People CMM). A number of differences among quality approaches exist and there can be various situations in which the usage of multiple approaches is required, e.g. to strengthen a particular process with multiple quality approaches or to reach certification of the compliance to a number of stand-ards. First of all it has to be decided which approaches have potential for the organization. In many cases one approach does not contain enough information for process implementation. Consequently, the organization may need to use several approaches and the decision has to be made how the chosen approaches can be used simultaneously. This area is called Multi-model Software Process Improvement (MSPI). The simultaneous usage of multiple quality ap-proaches is called the multi-model problem. In this dissertation we propose a solution for the multi-model problem which we call the Pro-cess Based Unification (PBU) framework. The PBU framework consists of the PBU concept, a PBU process and the PBU result. We call PBU concept the mapping of quality approaches to a unified process. The PBU concept is operationalized by a PBU process. The PBU result includes the resulting unified process and the mapping of quality approaches to the unified process. Accordingly, we addressed the following research question: Does the PBU framework provide a soluti
With a detailed discussion on the preparation and tools needed for an automotive process audit, this book addresses the fundamental issues and concerns by focusing on two objectives: explaining the methods and tools used in the process for the organization, and provide a reference or manual for dealing with documenting quality issues. This book addresses the fundamental issues and concerns for a successful automotive process audit and details specifically how to prepare for it. It presents a complete assessment of what an organization must do to earn certification in ISO standards, industry standards, and customer-specific requirements. It also focuses on the efficiency of resources within an organization so that an audit can be successful and describes the methodologies to optimize the process by knowing what to do, what to say, and how to prove it. A road map is offered for the "process audit" and the "layered audit," and defines a clear distinction between the preparation details for each. This book is intended for those that conduct audits, those who are interested in auditing, and those who are being audited. It specifically addresses how to prepare for an automotive process audit for readers who are involved in quality, manufacturing, and operations management, and those who work with suppliers.
Provides an historical perspective of Total Quality Management (TQM), highlights important events in the private and public sectors, and delineates principles of TQM for the transit industry.
This book provides a common sense computer-oriented, determinstic manufacturing approach, which employs statistics but does not require a background in this area, theoretical mathematics or computer science to understand and apply. In a clear, easy-to-read style, this reference text highlights critical parameters that have a major impact upon process quality and identifies sensors for parameter monitoring; discusses appropriate applications of deterministic techniques to many manifacturing situations ranging from simple to complex; includes chapter summaries, helpful illustrations and numerous citations to ehnance comprehension and facilitate further research. Written from the perspective of a practioner who 'knows how to make parts'; presenting practical solutions to manufacturing problems it is essential reading for industrial, quality control, electrical and electronics, mechancial, manufacturing and systems engineers/managers and undergraduate and graduate-level students in the above areas.
Foreword by industry legend Harold Kerzner! This book describes a completely unique step-by-step, workflow-guiding approach to project management which simplifies activities by enforcing execution of all required processes on time, and redirecting to an alternative path in the event of project issues. Since compliance with all project management processes is enforced by the workflow, product quality is significantly improved and life cycle errors are almost eliminated. Project Workflow Management: A Business Process Approach is the first and only book in the marketplace which enables readers with no prior project management experience to manage the entire life cycle of any small to mid-sized project. It also equips mid- and senior-level project managers with directions and a detailed map to the effective management of complex projects and programs.
