Management of Human Service Programs

Management of Human Service Programs

Author: Judith A. Lewis

Publisher: Brooks Cole

Published: 1983

Total Pages: 248

ISBN-13:

DOWNLOAD EBOOK

Master management and leadership with MANAGEMENT OF HUMAN SERVICE PROGRAMS. Practical and easy to use, this human services text provides important guidelines for working within agencies that every manager of administrator needs to know. Every chapter includes a case example with reflection questions to help you view the issues in action and to help you reflect on how you would handle the scenario. Topics include challenges of management, environments of human service agencies, program design, organizational theory, organizational design, human resources, supervisory relationships, finances, information systems, program evaluation, organizational change, leadership, and achieving and maintaining organizational excellence.


Human Services Management

Human Services Management

Author: David M. Austin

Publisher: Columbia University Press

Published: 2002

Total Pages: 531

ISBN-13: 0231108362

DOWNLOAD EBOOK

This book assists participants in human service organizations in understanding the dynamics that are shaping such organizations. Austin's comprehensive analysis of human services management examines the historical development and program structures of such organizations; their stakeholders, including users, personnel, funders, and policy boards; and the organizational processes of accountability and dealing with change.


The Handbook of Human Services Management

The Handbook of Human Services Management

Author: Rino J. Patti

Publisher: SAGE

Published: 2009

Total Pages: 537

ISBN-13: 1412952913

DOWNLOAD EBOOK

Focusing on an effectiveness-driven approach to management in the human services, Rino J. Patti's The Handbook of Human Services Management, Second Edition explores the latest information on practice innovations, theoretical perspectives, and empirical research to provide an essential perspective on what managers do to create and sustain organizations that deliver high quality, effective services to consumers. Offering the most comprehensive coverage of human services management available today, this second edition includes 24 chapters authored by distinguished practitioners and scholars in human services management: 10 that are entirely new and 14 that have been extensively revised. The Handbook is accompanied by an Instructor's Manual.


Achieving Excellence in the Management of Human Service Organizations

Achieving Excellence in the Management of Human Service Organizations

Author: Peter M. Kettner

Publisher: Addison-Wesley Longman

Published: 2002

Total Pages: 410

ISBN-13:

DOWNLOAD EBOOK

This book attempts to create an integrated model for management and administrative practice in the management of human service organizations. The book presents a theoretical foundation for human services management and identifies the major roles and responsibilities of the manager/administrator.To date, management books have identified problems in organizational functioning and described how systems should work. This book goes beyond description. First, it identifies themes that serve as guidelines to insure internal consistency within the organization. Then it proposes what managers need to do to put their organizations back on track toward excellence. The overall emphasis is on how to get employees to perform at their optimum levels to insure organizational efficiency, effectiveness, quality and productivity.For people in Human Services Management and Social Work Administration/ Management.


Measuring the Performance of Human Service Programs

Measuring the Performance of Human Service Programs

Author: Lawrence L. Martin

Publisher: SAGE

Published: 2010

Total Pages: 161

ISBN-13: 141297061X

DOWNLOAD EBOOK

Government and nongovernmental human service organizations are under increasing pressure to demonstrate that their programs work. As stakeholders demand more accountability, human service organizations are increasingly utilizing performance accountability and performance measurement as a way of demonstrating the efficiency, quality, and effectiveness of their programs. Measuring the Performance of Human Service Programs, Second Edition examines the reasons why performance measurement has become the major method of performance accountability today. In this second edition of their classic work, Martin & Kettner explain in detail how to develop and utilize output, quality, and outcome performance measures in human service programs. Special attention is given to the four types of outcome performance measures: numeric counts, standardized measures, level of functioning (LOF) scales and client satisfaction.


Effectively Managing Human Service Organizations

Effectively Managing Human Service Organizations

Author: Ralph Brody

Publisher: SAGE

Published: 2005

Total Pages: 490

ISBN-13: 9781412904209

DOWNLOAD EBOOK

Now in its Third Edition, Effectively Managing Human Service Organizations continues to provide invaluable advice for achieving managerial success. Ralph Brody dissects and diagnoses common workplace dilemmas, arming practicing managers with the skills to implement positive changes in their organizations. While retaining much of the valuable information from the previous editions, the Third Edition adds up-to-date information and ideas to chapters on developing leadership, planning strategically, solving organizational problems, addressing challenging employee situations, monitoring financial statements, improving internal and external communications, and obtaining funding from private foundations. Easy to read, the book contains hundreds of real-life examples and specific guidance in developing skills necessary to manage large and small organizations.


Financial Management in Human Services

Financial Management in Human Services

Author: Marvin D. Feit

Publisher: Psychology Press

Published: 1998

Total Pages: 190

ISBN-13: 9780789001313

DOWNLOAD EBOOK

Financial Management in Human Services discusses key issues in administering a social service program to help you run your program more efficiently and effectively. You'll find information on issues such as program goals and objectives, the limited role a program plays in clients' lives, the expectations placed upon social programs to alleviate social ills and the differences in productivity measurement as perceived by a program's funders and by the service providers whom the program employs. Chapters in Financial Management in Human Services cover the differences between profit and not-for-profit organizations that impact financial management; guidelines for developing a financial management framework; ways in which financial management is used in program planning, in service monitoring, in estimating service costs and unit costs, and in setting service priorities in years to come; four major administrative subsystems; details of the computerization of financial management; issues in computer implementation related to each of the four administrative subsystems.