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Author: Axelos
Publisher:
Published: 2014-10-31
Total Pages: 192
ISBN-13: 9780113314546
DOWNLOAD EBOOKThis guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for practitioners who work with these processes.
Author: Alison Cartlidge
Publisher:
Published: 2009-01-01
Total Pages: 55
ISBN-13: 9780955124587
DOWNLOAD EBOOKAuthor: Great Britain. Cabinet Office
Publisher: Stationery Office/Tso
Published: 2011
Total Pages: 483
ISBN-13: 9780113313044
DOWNLOAD EBOOKThis volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions.
Author: OGC - Office of Government Commerce
Publisher: The Stationery Office
Published: 2007-05-30
Total Pages: 256
ISBN-13: 9780113310616
DOWNLOAD EBOOKITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL and an outline of its principles.
Author:
Publisher:
Published: 2012-06-05
Total Pages:
ISBN-13: 9780615974422
DOWNLOAD EBOOKAuthor: Barry Briggs
Publisher: Microsoft Press
Published: 2016-01-07
Total Pages: 228
ISBN-13: 1509301992
DOWNLOAD EBOOKHow do you start? How should you build a plan for cloud migration for your entire portfolio? How will your organization be affected by these changes? This book, based on real-world cloud experiences by enterprise IT teams, seeks to provide the answers to these questions. Here, you’ll see what makes the cloud so compelling to enterprises; with which applications you should start your cloud journey; how your organization will change, and how skill sets will evolve; how to measure progress; how to think about security, compliance, and business buy-in; and how to exploit the ever-growing feature set that the cloud offers to gain strategic and competitive advantage.
Author: George Kinnear
Publisher: The Stationery Office
Published: 2010-11-08
Total Pages: 166
ISBN-13: 9780113312726
DOWNLOAD EBOOKThis guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for practitioners who work with these processes.
Author: I. Oshri
Publisher: Springer
Published: 2009-10-09
Total Pages: 279
ISBN-13: 0230251072
DOWNLOAD EBOOKThis book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of their interactions with each other.
Author: Marlon Dumas
Publisher: Springer
Published: 2018-03-23
Total Pages: 546
ISBN-13: 3662565099
DOWNLOAD EBOOKThis textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.
Author: Sangam Racherla
Publisher: IBM Redbooks
Published: 2010-07-11
Total Pages: 282
ISBN-13: 0738434485
DOWNLOAD EBOOKAn information infrastructure is comprised of software, servers, storage, and networks, integrated and optimized to deliver timely, secure, and trusted information throughout the organization and to its clients and partners. With the explosive growth in data and information—coupled with demands for projects with rapid ROI—IT infrastructures and storage administrators are reaching a breaking point. IBM® can help with the changes needed to manage information availability, security, and regulatory and compliance requirements on a tighter budget. And because the health of any business often depends on its ability to take advantage of information in real time, a sound, intelligent information infrastructure becomes critical to supporting new growth initiatives. IBM offers an innovative approach to help you manage information growth more effectively and mitigate risks with a dynamic infrastructure that efficiently and securely stores and protects information, and optimizes information access. You can control, protect, manage, and gain new intelligence from your information with the IBM leading-edge Information Infrastructure products, services and integrated solutions, supported by world-class expertise and access to top experts from around the world. This IBM Redbooks® publication provides an overview of the IBM Information Infrastructure solutions that are designed to help you manage the information explosion and address challenges of information compliance, availability, retention, and security. This will lead your company toward improved productivity, service delivery, and reduced risk, while streamlining costs.
