Oakland on Quality Management
Oakland on Quality Management

Author: John S Oakland

Publisher: Routledge

Published: 2012-05-04

Total Pages: 479

ISBN-13: 1136376100

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'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM. Topics covered include quality function deployment (QFD), communications and quality strategy, measurement and benchmarking, and teamwork for culture change, including the 'Drive' model. Ten points are presented to aid senior management in their thinking on commitment, culture and communication issues.

Oakland
Oakland

Author: Beth Bagwell

Publisher:

Published: 2012

Total Pages: 324

ISBN-13: 9780615629162

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Beyond Survival
Beyond Survival

Author: Leah Lakshmi Piepzna-Samarasinha

Publisher: AK Press

Published: 2020-01-21

Total Pages: 166

ISBN-13: 1849353638

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Transformative justice seeks to solve the problem of violence at the grassroots level, without relying on punishment, incarceration, or policing. Community-based approaches to preventing crime and repairing its damage have existed for centuries. However, in the putative atmosphere of contemporary criminal justice systems, they are often marginalized and operate under the radar. Beyond Survival puts these strategies front and center as real alternatives to today’s failed models of confinement and “correction.” In this collection, a diverse group of authors focuses on concrete and practical forms of redress and accountability, assessing existing practices and marking paths forward. They use a variety of forms—from toolkits to personal essays—to delve deeply into the “how to” of transformative justice, providing alternatives to calling the police, ways to support people having mental health crises, stories of community-based murder investigations, and much more. At the same time, they document the history of this radical movement, creating space for long-time organizers to reflect on victories, struggles, mistakes, and transformations.