Real People, Real Problems
Author: Jo Harris-Wehling
Publisher: National Academies
Published: 1995
Total Pages: 314
ISBN-13:
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Ombudsman Plan
Author: D.C. Rowat
Publisher: McGill-Queen's Press - MQUP
Published: 1973-01-15
Total Pages: 331
ISBN-13: 0773584250
DOWNLOAD EBOOKA Practical Guide to Organizational Ombuds
Author: Charles L. Howard
Publisher:
Published: 2022
Total Pages:
ISBN-13: 9781639050543
DOWNLOAD EBOOK"Many people and organizations do not understand what organizational ombuds are and how they work. They want to know what value these programs really add, and they frequently express skepticism about ombuds' claim of confidentiality and how these programs can operate independently within an organization when an ombuds may be an employee of the organization. This book is a practical guide for those who have questions such as these about organizational ombuds programs and how they operate"--
The Ombudsman Plan
Author: Donald Cameron Rowat
Publisher: Lanham : University Press of America
Published: 1985
Total Pages: 216
ISBN-13:
DOWNLOAD EBOOK"The Scandinavian countries, long egarded as models of democratic government, have originated a unique agency of government: a special parliamentary officer known as the ombudsman, which might be translated loosely as citizens' defender, grievance man or public watchdog. His job is to receive complaints from citizens about the way they have been treated by government officials, to investigate these complaints and, where he finds them justified, to propose a remedy. When remedial action is not taken, he can publicize the case and report on it to parliament"--pg. iv.
The Organizational Ombudsman
Author: Charles L. Howard
Publisher: American Bar Association
Published: 2010
Total Pages: 678
ISBN-13: 9781604427783
DOWNLOAD EBOOKThis book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.
Accountability in the EU
Author: Herwig C.H. Hofmann
Publisher: Edward Elgar Publishing
Published: 2017-06-30
Total Pages: 305
ISBN-13: 1785367315
DOWNLOAD EBOOKIn the first interdisciplinary work focused on the European Ombudsman, expert observers of EU institutional affairs provide a thorough evaluation of the Ombudsman and its constitutional role, powers, activities and future potential. The book addresses the Ombudsman’s impact on accountability in the EU’s executive branch and offers new suggestions for the further development of the practice of ‘ombuds review’.
The Ombudsman Handbook
Author: James T. Ziegenfuss, Jr.
Publisher: McFarland
Published: 2014-01-10
Total Pages: 215
ISBN-13: 0786485329
DOWNLOAD EBOOKPublic and private organizations can benefit from the creation and implementation of an ombudsman program designed to problem-solve at the organizational level. This timely book presents the ombudsman in concept and in practice, offering full design and operational details from start-up to key activities and roles, as well as the benefits for the top executives, the employees and the customers. Case studies from numerous fields are examined to illustrate how a strong ombudsman program is vital to avoiding litigation, resolving conflicts and assisting management.
Improving the Quality of Care in Nursing Homes
Author: Institute of Medicine
Publisher: National Academies Press
Published: 1986-02-01
Total Pages: 432
ISBN-13: 0309036461
DOWNLOAD EBOOKAs more people live longer, the need for quality long-term care for the elderly will increase dramatically. This volume examines the current system of nursing home regulations, and proposes an overhaul to better provide for those confined to such facilities. It determines the need for regulations, and concludes that the present regulatory system is inadequate, stating that what is needed is not more regulation, but better regulation. This long-anticipated study provides a wealth of useful background information, in-depth study, and discussion for nursing home administrators, students, and teachers in the health care field; professionals involved in caring for the elderly; and geriatric specialists.
The Long-term Care Ombudsman Program
Author: United States. Congress. House. Select Committee on Aging. Subcommittee on Human Services
Publisher:
Published: 1986
Total Pages: 182
ISBN-13:
DOWNLOAD EBOOKHealth Care Reform
Author: United States. Congress. House. Committee on Ways and Means. Subcommittee on Health
Publisher:
Published: 1993
Total Pages: 766
ISBN-13:
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