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Author: Jacques Derrida
Publisher: Stanford University Press
Published: 2000
Total Pages: 180
ISBN-13: 9780804734066
DOWNLOAD EBOOKConsisting of two texts on facing pages, the form of this presentation of two 1996 lectures on hospitality by Jacques Derrida is a self-conscious enactment of its content. Invitation by Anne Dufourmantelle appears on the left (an invitation that of course originates a response), clarifying and inflecting Derrida's "response" on the right.
Author: Micah Solomon
Publisher: SelectBooks, Inc.
Published: 2016-10-11
Total Pages: 191
ISBN-13: 159079379X
DOWNLOAD EBOOKSuccess in today’s rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company’s president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today’s top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage today’s new breed of luxury travelers Double-five-star chef and hotelier Patrick O’Connell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with today’s travelers Restaurateur Traci Des Jardins on building a “narcissism-free” hospitality culture Legendary chef Eric Ripert’s principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, “If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you’ll find the secrets here.”
Author: Dorothy Day
Publisher: Our Sunday Visitor
Published: 2015-02-02
Total Pages: 235
ISBN-13: 1612783759
DOWNLOAD EBOOK"A great many of these notes were not written for publication, but for my own self in moments of trouble and in moments of peace and joy." Dorothy Day's reflections-written on the fly over five hectic years-reveal not only the beginnings of the Catholic Worker Movement, but the mind of a heroic woman as she responds to the demands of faith. Now back in print after seventy-five years, House of Hospitality is packed with stories of sacrifice and kindness, strikes and protests, hunger and soup lines, the rough reality of tenement life, and the foul odor of poverty. "I do penance through my nose continually," Dorothy wrote. And yet, as she said, "Our lives are made up of little miracles day by day." Dorothy Day and her fellow workers were "poor for the poor," as Pope Francis has exhorted, and the early years of this Gospel-driven moment have much to teach us about how we can live, today, with a heart for others. "Love and ever more love," Dorothy said, "is the only solution to every problem that comes up."
Author: Debi Nixon
Publisher: Abingdon Press
Published: 2024-08-06
Total Pages: 62
ISBN-13: 1791033229
DOWNLOAD EBOOKCreate a culture of radical hospitality that surprises and delights guests beyond their expectations. The Art of Hospitality guides you and your church to creating a ministry of radical hospitality. While the main book is intended for pastors and church leaders, this Companion Book is designed for the whole congregation, to equip and inspire everyone to embrace a ministry of welcome. Engaging worship and intentional follow-up processes are important, but what compels guests to return to our churches is the warmth of our welcome and hospitality that goes beyond their expectations. In The Art of Hospitality, Yvonne Gentile and Debi Nixon guide you and your church creating radical hospitality that infiltrates the heart and culture of the entire congregation. Choose The Art of Hospitality main book for pastors and other leaders in the church. Choose the Companion Book for everyone else in the congregation.
Author: Jessica Wrobleski
Publisher: Liturgical Press
Published: 2012
Total Pages: 185
ISBN-13: 0814657648
DOWNLOAD EBOOKPracticing hospitality is central to building a civil society, not to mention living a Christian life. It can be enriching and joy-filled, but it can also be profoundly demanding and sometimes even dangerous. In The Limits of Hospitality, Jessica Wrobleski explores the ethical questions surrounding the practice of hospitality, particularly hospitality that is informed by Christian theological commitments. While there is no algorithm that distinguishes between ethically "legitimate: " and "llegitimate" boundaries, the variety of circumstances in which hospitality is relevant and the nature of hospitality itself make advocating firm and fixed boundaries difficult. How much more so for Christians, for whom the practice of hospitality should be a manifestation of agape, a participation in God's eschatological welcome extended to all people through Jesus Christ! Are limits to hospitality, then, merely a regrettable concession to our finite and fallen condition? Wrobleski offers a rich theological reflection that will interest anyone who has a role in the practice of hospitality in community? Whether such communities are families, households, churches, educational institutions, or nation-states.
Author: Paraclete Press
Publisher: Paraclete Press
Published: 2012
Total Pages: 117
ISBN-13: 9781557256652
DOWNLOAD EBOOKThere is nothing more central to the publishing mission of Paraclete Press than Christian hospitality. This book of monastic wisdom, practices, and reflection should inspire you to find new ways to respond to the world around you. Chapters include: Welcoming the stranger The realness of caring for people Food and table Opening your heart
Author: Michael C. Sturman
Publisher: John Wiley & Sons
Published: 2011-03-31
Total Pages: 519
ISBN-13: 1118016262
DOWNLOAD EBOOKThis cutting edge and comprehensive book with contributions from the star faculty of Cornell University's School of Hotel Administration offers the latest thinking on the best practices and strategies for hospitality management. A must for students and professionals seeking to enter or expand their reach in the hospitality industry, The Cornell School of Hotel Administration on Hospitality delivers the authoritative advice you need to: Develop and manage a multinational career and become a leader in the hospitality industry Maximize profits from franchise agreements, management contracts, and leases Understand and predict customer choices, and motivate your staff to provide outstanding service Manage hospitality businesses and the real estate underlying the businesses Control costs, coordinate branding strategy, and manage operations across multiple locations
Author: Larry Stuart
Publisher: Morgan James Publishing
Published: 2018-09-04
Total Pages: 224
ISBN-13: 1683509900
DOWNLOAD EBOOKThe Spirit of Hospitality takes readers on a journey of passion for purpose that empowers the missing ingredients of hospitality into a proven leadership style that works. Time has sped up to the point where technology has surpassed the last few thousand years by only a generation. What happened to kindness, humility and the human touch vs. having our face buried into a laptop or IPhone? A life dedicated to excellence does not come by chance, or with age, but by choice and commitment. Larry Stuart strives to give The Spirit of Hospitality to others who are called to a life of prosperity and significance. He provides the tools, attributes and real-life examples of what works when it comes to serving up a memorable guest service delivery and describes the necessary ingredients of hospitality. There is hope only if individuals bring back the missing ingredients of kindness, humility, integrity, encouragement, generosity, team and accountability. Only then is the spirit of hospitality empowered to provide the right leadership approach in building relationships to a new level of expectation, and allows those who embrace that spirit to accomplish whatever they strive to achieve.
Author: Chistine D. Pohl
Publisher: Wm. B. Eerdmans Publishing
Published: 1999-08-03
Total Pages: 224
ISBN-13: 9780802844316
DOWNLOAD EBOOKFor most of church history, hospitality was central to Christian identity. Yet our generation knows little about this rich, life-giving practice.
Author: Danny Meyer
Publisher: Harper Collins
Published: 2009-10-13
Total Pages: 244
ISBN-13: 0061868248
DOWNLOAD EBOOKThe bestselling business book from award-winning restauranteur Danny Meyer, of Union Square Cafe, Gramercy Tavern, and Shake Shack Seventy-five percent of all new restaurant ventures fail, and of those that do stick around, only a few become icons. Danny Meyer started Union Square Cafe when he was 27, with a good idea and hopeful investors. He is now the co-owner of a restaurant empire. How did he do it? How did he beat the odds in one of the toughest trades around? In this landmark book, Danny shares the lessons he learned developing the dynamic philosophy he calls Enlightened Hospitality. The tenets of that philosophy, which emphasize strong in-house relationships as well as customer satisfaction, are applicable to anyone who works in any business. Whether you are a manager, an executive, or a waiter, Danny’s story and philosophy will help you become more effective and productive, while deepening your understanding and appreciation of a job well done. Setting the Table is landmark a motivational work from one of our era’s most gifted and insightful business leaders.
