Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies

Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies

Author: OECD

Publisher: OECD Publishing

Published: 2019-10-17

Total Pages: 447

ISBN-13: 9264805907

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This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.


Joseph M. Juran

Joseph M. Juran

Author: John Cunningham Wood

Publisher: Psychology Press

Published: 2005

Total Pages: 624

ISBN-13: 9780415325714

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For more than seventy years, the teachings and writings of Joseph M. Juran have had a profound impact on the quality of the products we buy and use everyday. This collection gathers together key material exploring the impact of Juran's ideas.


Management of Technology and Operations

Management of Technology and Operations

Author: R. Ray Gehani

Publisher: John Wiley & Sons

Published: 1998-09-14

Total Pages: 468

ISBN-13: 9780471179061

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An accessible source of winning technology managementstrategies In Management of Technology and Operations Ray Gehani reveals thebasic principles and best practices applied by toptechnology-driven organizations in the intensely competitive globalmarketplace. Using a model that technologists can relate to --ahigh-performance V-6 engine --he pinpoints the six sources ofcompetitive advantage that determine both short-term survival andmarket leadership over the long term. Then, with the help ofreal-life examples from leading technology-driven organizations, hedemonstrates how these global winners integrate project managementand pioneering leadership to exploit the full potential of each ofthese sources: * Research and development * Production automation and engineering * Information integration * Customer trust and market understanding * Reliability and quality promise * Building the best people. For working engineers and managers in technology-drivenorganizations of any size, this book provides a commonunderstanding of the goals and methods of managing technology andoperations. It is also an excellent text for upper-levelundergraduate and graduate students in science, engineering, andbusiness.


Information Technology for Patient Empowerment in Healthcare

Information Technology for Patient Empowerment in Healthcare

Author: Maria Adela Grando

Publisher: Walter de Gruyter GmbH & Co KG

Published: 2015-03-30

Total Pages: 303

ISBN-13: 1614519552

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Aims and Scope Patients are more empowered to shape their own health care today than ever before. Health information technologies are creating new opportunities for patients and families to participate actively in their care, manage their medical problems and improve communication with their healthcare providers. Moreover, health information technologies are enabling healthcare providers to partner with their patients in a bold effort to optimize quality of care, improve health outcomes and transform the healthcare system on the macro-level. In this book, leading figures discuss the existing needs, challenges and opportunities for improving patient engagement and empowerment through health information technology, mapping out what has been accomplished and what work remains to truly transform the care we deliver and engage patients in their care. Policymakers, healthcare providers and administrators, consultants and industry managers, researchers and students and, not least, patients and their family members should all find value in this book. "In the exciting period that lies just ahead, more will be needed than simply connecting patients to clinicians, and clinicians to each other. The health care systems that will be most effective in meeting patients' needs will be those that can actually design their 'human wares' around that purpose. This book provides deep insight into how information technology can and will support that redesign." Thomas H. Lee, MD, MSc, Chief Medical Officer, Press Ganey Associates; Professor of Medicine, Harvard Medical School and Professor of Health Policy and Management, Harvard School of Public Health The Editors: Drs. Maria Adela Grando, Ronen Rozenblum and David W. Bates are widely recognized professors, researchers and experts in the domain of health information technology, patient engagement and empowerment. Their research, lectures and contributions in these domains have been recognized nationally and internationally. Dr. Grando is affiliated with Arizona State University and the Mayo Clinic, and Drs. Rozenblum and Bates are affiliated with Brigham and Women's Hospital and Harvard University.


Human Relations Issues in Management

Human Relations Issues in Management

Author: George Henderson

Publisher: Bloomsbury Publishing USA

Published: 1996-03-20

Total Pages: 296

ISBN-13: 0313036136

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As the United States encounters more competition in the marketplace, American companies must change in order to survive. This book is designed to be a comprehensive reference to those involved in salvaging and empowering as many employees as possible. Few managers and supervisors are adequately trained to effectively handle the diverse and complex human relations problems that characterize business and industries undergoing organizational changes. Relevant management theories and research data pertaining to these human relations issues are discussed in this book. Special attention is given to effective ways to empower employees and to handle confrontations that grow from race, gender, sexual orientation, age, and emotional differences, which often emerge when organizations grow or downsize to meet competition pressures. No other work includes such a broad approach to human relations in the workplace. Chief executive officers, managers, supervisors, and students in business management courses on university levels will find this especially interesting as they deal with the dysfunctional aspects of competition manifest in the workplace. Training and development specialists and human resources professionals should also be interested.


New Frontiers of Democratic Participation at Work

New Frontiers of Democratic Participation at Work

Author: Michael Gold

Publisher: Routledge

Published: 2018-01-12

Total Pages: 340

ISBN-13: 1351772260

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Title first published in 2003. Contributors from a wide range of European countries illustrate the validity of four propositions about employee participation: that different forms of employee participation mutually reinforce each other; that major shifts in employment relations require innovative approaches to participation; that appropriate conditions (including the provision of training and support) are required for the spread of participation; and that trade unions remain a crucial foundation for the promotion of participation.