“Navigating Leadership: Principles of General Management”underscores the roles and responsibilities of the General Manager in a sensible way, providing insight into what constitutes and distinguishes leadership and management. This authoritative guide delves into the wide range of skills, tools, and conceptual understanding that a successful general manager must acquire. Drawing on decades of combined experience, the authors explore both quantitative and qualitative aspects of the job, emphasizing how skilled managers move organizations from abstract goals to definitive action.
Stop! If you have been looking for the one resource for managing a business of any size, this is it. Based on the extensive business experience of five experts, this authoritative guide provides an in-depth look at what every leader must know about managing across departments, functions, divisions, or companies. Drawing on decades of combined experience, John Colley and colleagues detail the wide range of skills, tools, and conceptual understanding as well as the qualities of leadership that a successful general manager must acquire. In an era of specialization and specialists, the authors return due focus to the generalist. No other book so passionately and thoroughly examines the roles and responsibilities of the general manager and the full scope of this distinct, pressure-filled occupation. The authors explore the quantitative and qualitative aspects of the job and discuss how the skilled manager moves an organization from abstract goals to definitive action. For every profit center or plant manager, function head, division president, or CEO, this book is indispensable reading.
Offering an overview of the sport industry and coverage of the foundational knowledge and skills required of the today's sport manager, Principles and Practice of Sport Management is devoted to educating students on the various industry segments where they can focus their careers. After detailing the history and various principles – from management and marketing to finance, legal and ethical – the book delves into key sports management segments, discussing the skills needed in those sectors, the types of positions available, and the curre
"This book introduces the student to the organization and management of a fire and emergency services department and the relationship of government agencies to the fire service. Emphasis is placed on fire and emergency service, ethics, and leadership from the perspective of the company officer"--
Lead with charisma and confidence. Many leaders consider "executive presence" a make-or-break factor in high-powered promotions. But what is this elusive quality, and how do you develop it? This book explains how to build the charisma, confidence, and decisiveness that top leaders project. Whether you're delivering a critical presentation or managing a hectic meeting, you'll be inspired to approach the situation with new strength. This volume includes the work of: Deborah Tannen Amy J. C. Cuddy Amy Jen Su This collection of articles includes "Deconstructing Executive Presence," by John Beeson; "How New Managers Can Send the Right Leadership Signals," by Amy Jen Su; "To Sound Like a Leader, Think About What You Say, and How and When You Say It," by Rebecca Shambaugh; "Connect, Then Lead," by Amy J. C. Cuddy, Matthew Kohut, and John Neffinger; "The Power of Talk: Who Gets Heard and Why," by Deborah Tannen; and "Too Much Charisma Can Make Leaders Look Less Effective," by Jasmine Vergauwe, Bart Wille, Joeri Hofmans, Robert B. Kaiser, and Filip De Fruyt. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
Faced with a step change? Bridge the gap of the step change from being exceptional in your trade to being a manager. Promotions to management are usually based on identified leadership talent and trade competence. However, trade and talent do not result in exceptional leadership by default. Exceptional leadership is inclusive of managing and leading. You can not only lead and not manage or manage and not lead. The question is, what is it that we ought to manage? We fall into the trap of managing what we know and lose sight of what we do not know or are not comfortable off. Leadership books and training provide tools and frameworks that boost our knowledge. Mentors and coaches provide advice that assists us to cope. Leadership Navigation is a tool that navigates you to real-time execution; it is not based on application of a specific model nor a specific topic but a holistic view of how to utilize all your resources and tools. It is a great self-check tool for emerging managers and even experienced managers who feel lost within the thick of things. Avoid managing by killing fires. Avoid surviving through giving excuses for poor performance. Opt to lead and manage.
The National Fire Protection Association (NFPA) and the International Association of Fire Chiefs (IAFC) are pleased to present you with the third edition of Chief Officer: Principles and Practice. The Third Edition addresses both Fire Officer III and Fire Officer IV levels of the 2020 Edition of NFPA 1021: Standard for Fire Officer Professional Qualifications and is designed to help future chief officers as they transition from company officer and become problem-solving leaders for their organization. Good leadership is an essential element in the successful operational management of any organization. Today’s chief officers must prepare themselves and the staff they lead to navigate powerful trends—including political, ethical, legal, and sociological—that are likely to shape the fire service, impacting department structures and roles in the community, and altering the demands placed not only on fire service leaders but also on the personnel they lead. The Third Edition features exceptional content to prepare today’s fire service leaders to develop the leadership skills necessary to excel in their position and motivate their department members to become an efficient, effective, and safe response force. New to the Third Edition: A section on media relations programs that addresses communication methods, policy development, and crisis management A discussion of department risk management, including the importance of creating a risk management plan, taking an inventory of potential risks faced by department employees, and implementing control measures to correct deficiencies A section on preparing to deal with an active shooter or hostile event situation A discussion of the ways generational differences may influence a department member’s workplace expectations and preferences Expanded coverage of diversity policies and practices and consideration of LGBTQ rights to reflect the current workforce Information on long-range planning, including how to create a capital improvement plan and meet training needs The Third Edition features: A clear division of Fire Officer III and IV content After-Action Review sections that include detailed chapter summaries, key terms, and Chief Officer in Action case scenarios designed to reinforce chapter content New Deputy Chief and Fire Chief Activities that encourage students to take what they have learned about the Job Performance Requirements covered in the chapters and apply it to their own departments New case study continued from Fire Officer: Principles and Practice, Fourth Edition that addresses the progression of responsibility from Fire Officer I to Fire Officer IV
A Complete Facility Fire Brigade Training Solution The National Fire Protection Association (NFPA) and the International Association of Fire Chiefs (IAFC) are pleased to bring you the Second Edition of Facility Fire Brigade: Principles and Practice, a modern integrated teaching and learning system for four levels of a Facility Fire Brigade. These four levels are: Incipient Facility Fire Brigade Member Advanced Exterior Facility Fire Brigade Member Interior Structural Facility Fire Brigade Member Facility Fire Brigade Leader. Today's facility fire brigade members protect all types of facilities. As they answer these calls, it is imperative that no gaps in knowledge compromise their effectiveness or their safety in protecting who they serve. Facility fire brigade members need up-to-date, comprehensive training materials to thoroughly prepare for any situation that may arise. Current Content This text addresses the 2018 Edition of the NFPA 1081, Standard for Facility Fire Brigade Member Professional Qualifications. It also provides essential guidance for compliance with OSHA Regulations 29 CFR § 1910.156, as well as NFPA 600, Standard on Facility Fire Brigades. Dynamic Features The features found in the text will help your students take that extra step toward becoming outstanding fire brigade members. They include: Detailed Case Studies Expanded Skill Drills Advice and encouragement from veteran facility brigade leaders