In addition to these formulas, you'll learn how to: avoid the common pitfalls of writing letters and memos; make correspondence more effective; make lengthy documents more readable; and virtually guarantee that a recipient will read and understand the basic message. You'll also find two chapters of boilerplate letters and memos on more than 125 different subjects, all written by technical professionals who are also accomplished writers and communicators. Because they can easily be used as templates for crafting similar communications, these sample letters are included on the computer disk accompanying the text.
With hundreds of ready-to-use model business letters that you can adapt for your own business correspondence! These clear, easy-to-follow sample letters cover the most important type of business correspondence: Proposals and requests for bids or information Claims, complaints, and policy statements Sales and solicitation letters And many more! They'll make your business communications quicker, easier, and more efficient by showing you how to create outstanding letters that get your point across—and get results you want. Effective phrases • Clear terminology • Proper format
Writing good memos and letters is a lost art, which plagues many businesspeople. However, it doesn't have to plague you. Using a simple, four-step formula, the author guides you through the proper steps to effective writing, making it a quick and painless procedure. There are sample letters and memos from 18 companies (all anonymous to protect confidentiality) that adhere to good letter/memo writing practices and utilize the four-step process. It also shows you how to program letters into computers so that information can be retrieved quickly and effectively. For anyone who adheres to the formula, good letters can be written almost as quickly as the words are spoken.
A revised, updated edition with more than three hundred sample letters, memos, and e-mails, and new tips on how to use and adapt them. The era of long, leisurely letters is gone—no one has time to waste in today’s workplace, and communication revolves around fast faxes, instant e-mails, crisp memos, and concise messages. That’s where The Encyclopedia of Business Letters, Faxes, and E-mails can help—whether you’re starting out in the corporate world or just want to feel more confident in your daily business writing. You’ll find more than three hundred sample letters, memos, and e-mails you can use as-is or adapt for your own purposes. Letters are organized into chapters by category, and a detailed table of contents guides you quickly to the one that best suits your needs. Each is accompanied by useful information, including how to format, design, print, and deliver your correspondence for best effect. This revised edition contains more help than ever, with: • An expanded introduction to letters, faxes, and e-mails, with new tips on the best use of each • Guidance on the nuances of e-mail, including how to avoid common pitfalls • Dozens of additional sample e-mail formats to meet today’s communication needs •. More focused directions for organizing your thoughts and composing even the toughest kinds of correspondence
The School Administrator's Complete Letter Book with CD-ROM, Second Edition, offers a comprehensive selection of model letters and memos for a wide variety of educational purposes and situations. This book and its accompanying CD contain a gold mine of tested, usable letters and other communiques, some of which can be used practically word-for-word from the book, while others can be adapted to your specific needs. The book's letters and memos represent the contributions of more than 60 outstanding school administrators throughout the United States - including superintendents, principals, supervisors, guidance counselors, and others - all of them with well-earned reputations for solid, professional communication. Many types of letters are included - letters addressed to parents, teachers, students, teacher applicants, other school administrators, businesspeople, and the community at large. In addition, this handy resource is clearly organized, designed for easy use, and filled with the best letters of the best communicators in modern American education. The CD-ROM makes the letters easy to modify to fit your own situations.
Drawing on more than 20 years experience in customer service, the author provides ready-to-use letters and memos that cover every phase of customer service. Included are letters for reaching potential customers, as well as a wide variety of inter- and intra-departmental memos, advisories, and newsletters to help customers service personnel provide optimal service to clients. Organized in five sections: communication with current customers, reaching prospective customers, intradepartmental and dealer communications, interdepartmental communications and public relations.
A guide to creating effective business letters and memos, discussing common writing problems, offering advice on layout, and featuring samples for every occasion.
Writing That Works is a concise, practical guide to the principles of effective writing. In this revised and updated edition, Roman and Raphaelson reveal how to improve memos, letters, reports, speeches, resumes, plans, and other business papers. Learn how to say what you want to say with less difficulty and more confidence.
