Measuring Organizational Effectiveness in Higher Education Through Community College Student Services
Author: Carolyn Kay Croy
Publisher:
Published: 2002
Total Pages: 466
ISBN-13:
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Author: Carolyn Kay Croy
Publisher:
Published: 2002
Total Pages: 466
ISBN-13:
DOWNLOAD EBOOKAuthor: Christopher Shults
Publisher: Rowman & Littlefield
Published: 2020-03-23
Total Pages: 249
ISBN-13: 1475850743
DOWNLOAD EBOOKCommunity colleges were established to provide an accessible, affordable education and have largely met this charge. Access without success, however, does not benefit the student and traditional planning, operational and financial management, and infinite enrollment growth strategies have not produced positive student outcomes. The Great Recession, disinvestment in higher education, and increasing costs and competition have further exacerbated the inability to deliver better results. Community colleges need an operational framework structured for student success. The community college needs a redesigned business model. This publication breaks new ground by introducing the community college business model (CCBM), an intentionally designed operational management approach that provides a comprehensive approach to understanding students and meeting student needs by providing an exceptional educational experience. Supported by a fiscal management that targets finances to support student learning and success, the model guides the reader through the growth, development, and leveraging of the resources (human, physical, and intellectual) necessary for delivering a successful educational journey. The CCBM is designed to restructure community colleges for delivery of a student value proposition built on learning and success. The philosophical underpinning of the book is that student success is the ultimate measure of organizational effectiveness.
Author: Maria Pharr
Publisher:
Published: 2014
Total Pages: 165
ISBN-13:
DOWNLOAD EBOOKHigher education institutions are increasingly pressured to identify performance measures related to organizational effectiveness. Research has shown that theorists and practitioners have varying views on which criteria most appropriately measure effectiveness in higher education institutions, which has led to the development of a robust model that amalgamates concepts from the major theoretical models into a single framework. This model, known as the Competing Values Framework, accounts for the presence of the paradoxical attributes associated with the complex nature of higher education institutions. This study uses the Competing Values Framework to measure the relationships between measures of effectiveness and cultural and leadership complexity based on the perceptions of faculty and administrators in the North Carolina Community College System. Community colleges represent the largest sector in American higher education, and the North Carolina Community College System is one of the largest and most diverse systems of community colleges in the nation; therefore, it was chosen as a representative sample for this study. The results of the linear regression analyses revealed that significant relationships exist between dimensions of effectiveness and cultural and leadership complexity, with minimal variance between faculty and administrator perceptions. Specifically, effectiveness dimensions related to student satisfaction and development as well as dimensions related to institutional practices and functioning were perceived to be more effective with increasing cultural and leadership complexity. In contrast, effectiveness dimensions related to individual employee satisfaction and development were perceived to be more effective with decreasing cultural and leadership complexity. These results can inform higher education practitioners and theorists on programs and practices that address these findings.
Author: Richard Alfred
Publisher: Amer. Assn. of Community Col
Published: 2007
Total Pages: 83
ISBN-13: 0871173816
DOWNLOAD EBOOK"Describes 16 core indicators that community colleges can use to develop an assessment tool using quantitative data for measuring their effectiveness"--Provided by publisher.
Author: Deborah J. Boroch
Publisher: John Wiley & Sons
Published: 2010-02-22
Total Pages: 198
ISBN-13: 0470606614
DOWNLOAD EBOOKStudent Success in Community Colleges As more and more underprepared students enroll in college, basic skills education is an increasing concern for all higher education institutions. Student Success in Community Colleges offers education leaders, administrators, faculty, and staff an essential resource for helping these students succeed and advance in college. By applying the book's self-assessment instrument, colleges can pinpoint how their current activities align with the most effective proven practices. Once the gaps are identified, community college leaders can determine the best strategic direction for improvement. Drawing on a broad knowledge base and illustrative examples from the most current literature, the authors cover organizational, administrative, and instructional practices; program components; student support services and strategies; and professional learning and development. Designed to help engage community college leadership and practitioners in addressing the practices, structures, and obstacles that enhance or impede the success of basic skills students, the book's strategies can be tailored to various institutional levels, showing how to unite faculty, staff, and administrators in a cooperative effort to effect institutional change. Finally, Student Success in Community Colleges reveals how investing in a comprehensive basic skills infrastructure can be a financially sustainable model for the institution as well as substantially beneficial to students and society. "This is a most unusual and valuable book; it is packed with careful analysis and practical suggestions for improving basic skills programs in community colleges. Compiled by a team of practicing professionals in teaching, administration, and research, it is knowledgeable about what has been done and imaginative and practical about what can be done to improve the access and success of community college students." K. Patricia Cross, professor of higher education, emerita, University of California, Berkeley "For its first hundred years the community college was committed primarily to access; in its second hundred years the commitment has changed dramatically to success. This book provides the best road map to date on how community colleges can reach that goal." Terry O'Banion, president emeritus, League for Innovation, and director, Community College Leadership Program, Walden University "This guide is the most comprehensive source of information about all facets of basic skills or developmental education. It will be invaluable not just to community college educators across the nation, but also to those in high schools and four-year colleges who share similar problems." W. Norton Grubb, David Gardner Chair in Higher Education, University of California, Berkeley
Author: Steven R. Helfgot
Publisher: Jossey-Bass
Published: 1995-05-25
Total Pages: 132
ISBN-13:
DOWNLOAD EBOOKAuthor: Robert A. Scott
Publisher:
Published: 1984
Total Pages: 112
ISBN-13:
DOWNLOAD EBOOKAuthor: Ashley Tull
Publisher: Taylor & Francis
Published: 2023-07-03
Total Pages: 354
ISBN-13: 1000977447
DOWNLOAD EBOOKIn addressing the unique issues related to the delivery of student services in the community college setting, this book fills a longstanding need to provide practitioners with a contextual framework for their work. Starting by providing the historical context to the development of student affairs in community colleges, this handbook describes the organization of key functions and current practice, and looks at the specific constraints, opportunities, changes and future challenges that practitioners face.Community colleges are grappling with: the realities of shrinking resources; an increasingly diverse and disparate student body, with many attending part-time; demands for greater accountability; a generational change in leadership; and pressures to expand their missions as well as adopt educational technology – all of which have an impact on the role of student affairs.Among the topics covered are: Partnering with Academic Affairs; Financing Student Affairs; Legal and Policy Issues; Strategic Planning and Assessment; Accreditation and Accountability; Technology for Communication and Engagement; Academic Support Services; Student Life and Student Engagement Programs and Services; Enrollment Management; and Services for Special Populations.This handbook is intended for student affairs administrators and professionals at all stages of their careers, as well as for students in graduate preparation programs.
Author: Terry U. O'Banion
Publisher: Rowman & Littlefield
Published: 2020-12-15
Total Pages: 220
ISBN-13: 1475856334
DOWNLOAD EBOOKFor much of the twentieth century, the definition of success for most community colleges revolved around student retention and graduation. This definition no longer works—if it ever did. In Student Success in the Community College: What Really Works? respected community college leaders, researchers, and innovators argue that student success is about redesigning community colleges in a manner that is consistent with each college’s mission, goals, student population, and resources. Concluding that there is no one-size-fits-all approach to increasing student success, chapter authors analyze national, state, and regional efforts to increase student success; identify principles institutions can use to frame student success initiatives; and outline specific actions community colleges can take to increase student—and institutional—success. Student Success in the Community College: What Really Works? also provides concrete examples of effective student success initiatives in a variety of community college settings.
Author: J. Levin
Publisher: Springer
Published: 2009-11-23
Total Pages: 248
ISBN-13: 023010150X
DOWNLOAD EBOOKThis book employs a socio-cultural approach to study the organizational dynamics and experiences of self-formation that shape community college life. The authors use case studies to analyze both the symbolic dimension and practices that enable the production of educational experiences in seven community colleges across the U.S. Levin and Montero-Hernandez explain the construction of organizational identity and student development as a result of the connection between institutional forces and individual agency. This work emphasizes the forms and conditions of interaction among college personnel, students, and external groups that were enacted to respond to the demands and opportunities in both participants local and larger contexts. The authors acknowledge both the collective and individual efforts of community college personnel to create caring community colleges that support nontraditional students.