Managing Public Relations and Brand Image through Social Media
Managing Public Relations and Brand Image through Social Media

Author: Singh, Anurag

Publisher: IGI Global

Published: 2016-05-16

Total Pages: 378

ISBN-13: 1522503331

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Each consumer now has the power to be a journalist, reviewer, and whistle blower. The prevalence of social media has made it possible to alter a brand’s reputation with a single viral post, or spark a political movement with a hashtag. This new landscape requires a strategic plasticity and careful consideration of how the public will react to an organization’s actions. Participation in social media is mandatory for a brand’s success in this highly competitive online era. Managing Public Relations and Brand Image through Social Media provides the latest research and theoretical framework necessary to find ease in the shifting public relations and reputation management worlds. It provides an overview of the tools and skills necessary to deftly sidestep public affronts and to effectively use online outlets to enhance an organization’s visibility and reputation. This publication targets policy makers, website developers, students and educators of public relations, PR and advertising professionals, and organizations who wish to better understand the effects of social media.

Understanding and Managing Public Organizations
Understanding and Managing Public Organizations

Author: Hal G. Rainey

Publisher: John Wiley & Sons

Published: 2009-08-24

Total Pages: 508

ISBN-13: 0787980005

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In the third edition of his award-winning book, Hal G. Rainey provides a comprehensive, up-to-date analysis of research on public organizations and management. Drawing on a review of the most current research about government organizations and managers— and about effective and ineffective practices in government— this important resource offers specific suggestions for managing these challenges in today's public organizations. Using illustrative, real-life vignettes and examples, the book provides expert analysis of organizational design, goals, power, effectiveness, leadership, motivation and work attitudes, decisionmaking, and more.

Managing Public Services - Implementing Changes
Managing Public Services - Implementing Changes

Author: Tony L. Doherty

Publisher: Routledge

Published: 2014-01-03

Total Pages: 785

ISBN-13: 1134578156

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The work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufactures goods. Managing Public Services, Implementing Changes – A Thoughtful Approach 2e, is for students and managers who intend to work in a service organisation whether it is owned publicly of privately. This book concentrates on how managers can change things for the better and explains ‘why’ as well as ‘how’. The second edition has been fully updated to address challenges facing public services with new material on managing cuts, managing risk, managing innovation, producing funding applications, Lean Management and process review. A new chapter on managing social enterprise and generating social capital has also been added. This text is both solidly practical and theoretically challenging and is supported by strong pedagogical features including: case studies and illustrative vignettes from public service managers working in Europe, Asia, Australia and the US; exercises and review questions. Students will develop learning skills that enable them to transfer their learning from one situation to another and thinking skills that enable them adapt the way that they apply their learning as circumstances change. This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.

Managing Public Services - Implementing Changes
Managing Public Services - Implementing Changes

Author: Tony L. Doherty

Publisher: Routledge

Published: 2005-08-18

Total Pages: 584

ISBN-13: 1134679521

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Focusing on change as a constant factor in the management of any organization, this informative book helps the student and practitioner to develop the skills and knowledge they require to underpin the work of a modern service manager in rapidly-changing public sector organizations - whether publicly owned, privately managed or sub-contracted. Taking a distinctive approach, emphasizing management and organizational learning as keys to organizational success, this introductory text is solidly practical and is supported by strong pedagogical features including: case studies review questions illustrative vignettes. This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate, certificate diploma and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.

Creating Public Value
Creating Public Value

Author: Mark H. Moore

Publisher: Harvard University Press

Published: 1997-03-25

Total Pages: 420

ISBN-13: 0674248783

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A seminal figure in the field of public management, Mark H. Moore presents his summation of fifteen years of research, observation, and teaching about what public sector executives should do to improve the performance of public enterprises. Useful for both practicing public executives and those who teach them, this book explicates some of the richest of several hundred cases used at Harvard’s Kennedy School of Government and illuminates their broader lessons for government managers. Moore addresses four questions that have long bedeviled public administration: What should citizens and their representatives expect and demand from public executives? What sources can public managers consult to learn what is valuable for them to produce? How should public managers cope with inconsistent and fickle political mandates? How can public managers find room to innovate? Moore’s answers respond to the well-understood difficulties of managing public enterprises in modern society by recommending specific, concrete changes in the practices of individual public managers: how they envision what is valuable to produce, how they engage their political overseers, and how they deliver services and fulfill obligations to clients. Following Moore’s cases, we witness dilemmas faced by a cross-section of public managers: William Ruckelshaus and the Environmental Protection Agency; Jerome Miller and the Department of Youth Services; Miles Mahoney and the Park Plaza Redevelopment Project; David Sencer and the swine flu scare; Lee Brown and the Houston Police Department; Harry Spence and the Boston Housing Authority. Their work, together with Moore’s analysis, reveals how public managers can achieve their true goal of producing public value.

Managing the Public Sector
Managing the Public Sector

Author: Grover Starling

Publisher: Wadsworth Publishing Company

Published: 2002

Total Pages: 654

ISBN-13: 9780155068599

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Combining the most current public management thinking and research with examples of how organizations apply these ideas, MANAGING THE PUBLIC SECTOR is a comprehensive introduction to the field. Written in a manner that is both interesting to students and rigorous in its scholarship, the text aims to balance theory and practice. This Sixth Edition incorporates such issues as new technology, the National Performance Review, and new research on the relationship between personality and performance.

Capital Management and Budgeting in the Public Sector
Capital Management and Budgeting in the Public Sector

Author: Srithongrung, Arwiphawee

Publisher: IGI Global

Published: 2019-01-11

Total Pages: 379

ISBN-13: 1522573305

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To create an enhanced quality of life, attract business relocation, and enhance equity in access to public infrastructure, governmental bodies must take certain precautions with their money. Budgeting at such a high level requires careful evaluation and research that addresses every aspect of financial management. Capital Management and Budgeting in the Public Sector provides emerging research exploring the theoretical and practical aspects of long-term capital planning, annual capital budgeting, capital budget execution, and public spending evaluation. Featuring coverage on a broad range of topics such as fiscal federalism, political regime, and project execution management, this book is ideally designed for managers, accountants, professionals, practitioners, and researchers working in the areas of public finance and/or international development.

Private Management and Public Policy
Private Management and Public Policy

Author: James Post

Publisher: Stanford University Press

Published: 2012-08-29

Total Pages: 188

ISBN-13: 0804784744

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Private Management and Public Policy is a landmark work at the intersection of business and society. First published in 1975, it focuses on the management processes that companies use to respond to social issues. The text develops the "principle of public responsibility" as an alternative to the notion that firms have unlimited accountability. And, it presents one of the first systems-based approaches to corporate responsibility, providing theoretical support for business involvement in public policy. Arguably, the book's major contribution is its broad outline of an alternative theory of the firm in society—one that offers the possibility of overcoming traditional public and private dichotomies.

Reputation Management
Reputation Management

Author: John Doorley

Publisher: Taylor & Francis

Published: 2007

Total Pages: 457

ISBN-13: 0415974704

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'Reputation Management' is a how-to-guide for professionals and students in corporate communications that rests on the premise that corporate reputations can be measured, monitored, and managed.