Managing Risk in Communication Encounters
Author: Vincent R. Waldron
Publisher: SAGE
Published: 2011
Total Pages: 273
ISBN-13: 1412966671
DOWNLOAD EBOOKFocusing on risky interactions, the book centres on those interactions that threaten identities and relationships and sometimes careers such as: practising dissent; repairing broken relationships; managing privacy; responding to harassment; offering criticism and communicating emotion. In doing so the text helps students understand types of work situations that are both ethically challenging and personally risky while presenting a theoretical model to help them: integrate existing research, analyze situations, and generate new questions.