Managing a dental practice has become increasingly complex in recent years, after changes within both the National Health Service and the private sector. Modern dental practice requires that dentists meet demanding business and management challenges as well as employing their clinical expertise. However, most dentists receive little or no formal training in practice management. In this book established management principles are applied specifically to dentistry. It shows how to best serve the interests of patients by effective management of staff, finances, premises and resources. It assumes no prior knowledge, is concise and offers clear, practical advice. It is the definitive guide for dentists, vocational trainees, dental students, practice managers and administrators, and a useful reference for those undertaking the DGDP and MGDS examinations.
The training and culture of dental practice is based on clinical treatment and patient care. However in order to run their practices efficiently dentists and their staff must have business acumen and knowledge for which most are unprepared. This clear and authoritative guide presents the facts of practice finance explains how practice income can be maximised through its various sources and identifies the pitfalls and opportunities for further development. The 'New Contract' and reforms to the NHS system emphasize the need for the dental profession to respond effectively to the changed environment and this concise and comprehensive reference has been designed to meet this need.
Managing a dental practice has become increasingly complex in recent years, after changes within both the National Health Service and the private sector. Modern dental practice requires that dentists meet demanding business and management challenges as well as employing their clinical expertise. However, most dentists receive little or no formal training in practice management. In this book established management principles are applied specifically to dentistry. It shows how to best serve the interests of patients by effective management of staff, finances, premises and resources. It assumes no prior knowledge, is concise and offers clear, practical advice. It is the definitive guide for dentists, vocational trainees, dental students, practice managers and administrators, and a useful reference for those undertaking the DGDP and MGDS examinations.
Dentists and members of the dental practice team increasingly need to know how to deal with potential risks to patients, dentists, staff and premises; and how to manage risk with common sense procedures. This book shows the reader how. It addresses risk issues and helps dentists and dental professionals find the answers. It is a comprehensive guide including topics such as complaints, claims, consent, health and safety, dental records, radiology, treatment planning and finance management. The book can be read cover to cover, or referred to as needed for specific topics. Icons help guide the reader through the text, and exercises for individuals and team groups are also included.
This book compares the methods of surveillance prevention and control of communicable diseases in countries selected for their different situations and approaches. Based on a comprehensive study including local interviews with key individuals supported by relevant reports and documents it highlights the strengths and weaknesses of different approaches and suggests practical improvements for change. Consultants public health professionals nurses and support staff with an interest in communicable disease control will find this book to be valuable reading.
Dental Reception and Practice Management is the dental office administrator’s essential companion to all aspects of reception work and practice management duties. The book covers vital interpersonal skills and the important aspects of business management and marketing relevant to dentistry. In addition it explains the development of dental care and the range of available treatments, enhancing the reader’s understanding and awareness of the necessary clinical aspects of dentistry. Dental reception and Practice Management covers a range of key skills and knowledge within three sections: ‘Overview of Dental Care Administration’, ‘Front of House Skills and Planning’ and ‘Managing Dental Services’; bringing together practical guidance on business management and reception skills with accessible and relevant information on the dental professions.
Vocational training is the preferred method for developing practical and other workplace dental skills. It is mandatory for all UK dental graduates under the guidance of the Committee on Vocational Training (CVT). This book is for all dentists who have an interest in vocational training, and is particularly useful for trainers, VDPs and VT advisers/regional advisors. This is a unique and comprehensive guide to training in practice. All aspects of training and teaching methods are included and practical advice given on topics such as communication and presentation skills, finance, barriers to training and assessment. The book also covers the latest developments in clinical governance and legal matters. Clear, straightforward and free of jargon, it will enable dental practitioners to become competent educators with ease.
This is an invaluable book for practitioners and students alike. It is written by a wide range of distinguished contributors who have expertise in all aspects of dental practice. Readable and authoritative, subjects range from confidentiality, consent, mental disabilities and negligence, and the practical aspects of managing complaints and claims. Where differences occur, as in Scotland, these are fully explained. Developments in revalidation and continuing professional education make this a timely publication which should be readily available to every dentist and dental student. It provides clear and comprehensive guidance on key legal and ethical issues, and emphasises the standards which are now expected by patients and the profession.
Dental Practice Transition: A Practical Guide to Management, Second Edition, helps readers navigate through options such as starting a practice, associateships, and buying an existing practice with helpful information on business systems, marketing, staffing, and money management. Unique comprehensive guide for the newly qualified dentist Covers key aspects of practice management and the transition into private practice Experienced editorial team provides a fresh, balanced and in-depth look at this vitally important subject New and expanded chapters on dental insurance, patient communication, personal finance, associateships, embezzlement, and dental service organizations
WHY BUY THIS BOOK? Because It Answers the Hard Questions Economically, dental partnerships make great sense in terms of optimizing assets, sharing costs, increasing revenues and fine-tuning division of labor. Yet in the United States, over 80% of dentists practice solo, and this figure has held steady for decades. What causes this overwhelming and enduring pattern of dentists continuing to practice solo? Top practice management advisers now declare, "One sure way to realize a return on investment in your practice is to transition the practice from a solo to a partnered enterprise." They recommend the best route to be through the process of associateship to partnership, selling 50% to the partner, then continuing to work in the practice and selling the remaining 50% downstream. This works only if and when the partnership works. What do you do with an expanded practice if the partnership doesn't work? The majority of dental associateships and partnerships underperform or fail altogether. Although no clear studies are available, a number of dental journals report the failure rate in dental partnerships to be somewhere between 70% and 90%. Why do dental partnerships have such an extremely high morbidity rate? Nearly all associateships and partnerships begin with tremendous goodwill, excitement and enthusiasm. The future appears extremely bright. However, it is not uncommon that within five years, the shine disappears and is replaced with dissatisfaction. What causes partnerships to unravel? When an associateship-to-partnership fails, the costs are extremely high in terms of money, time and emotional distress. The effect on staff performance and patient relations can be demoralizing as well. Partnership failure in dental practices costs hundreds of millions of dollars every year and untold emotional damage. What can be done to prevent this? Surveys reveal the majority of dentists have difficulty in communications, particularly with their associates or partners. Consequently, they are ineffective at handling problems directly, resolving conflicts and making mutual business decisions. What are the factors that thwart a dentist's ability to effectively communicate to an associate or partner? It seems dentists are in a quandary. A clear path to economic freedom and asset optimization exists through recruiting an associate and transitioning the associate to a partner. The problem is most dental partnerships don't work. This book provides answers to the most common and destructive issues and problems that cause dental partnerships to fail. If you are considering a partnership as a strategy, or if you currently have an associate or partner, this book will enhance your ability to succeed.
