The Fearless Organization

The Fearless Organization

Author: Amy C. Edmondson

Publisher: John Wiley & Sons

Published: 2018-11-14

Total Pages: 181

ISBN-13: 1119477263

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Conquer the most essential adaptation to the knowledge economy The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent—but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule or intimidate. Not every idea is good, and yes there are stupid questions, and yes dissent can slow things down, but talking through these things is an essential part of the creative process. People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal, and where actual mistakes are owned and corrected, and where the next left-field idea could be the next big thing. This book explores this culture of psychological safety, and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear path forward to constant learning and healthy innovation. Explore the link between psychological safety and high performance Create a culture where it’s “safe” to express ideas, ask questions, and admit mistakes Nurture the level of engagement and candor required in today’s knowledge economy Follow a step-by-step framework for establishing psychological safety in your team or organization Shed the "yes-men" approach and step into real performance. Fertilize creativity, clarify goals, achieve accountability, redefine leadership, and much more. The Fearless Organization helps you bring about this most critical transformation.


Learning to Work Safely

Learning to Work Safely

Author: Richard Volpe

Publisher: IAP

Published: 2009-05-01

Total Pages: 188

ISBN-13: 1607521903

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Working for pay is a common experience throughout North America for youth, with up to 80 percent of high school students working for at least a short duration of time through the course of a year. Once adolescents enter the labor market, they usually continue working, though they change jobs frequently through to their early 20s. Most working youth are employed during both the school year and the summer. Adolescents and young adults are exposed to a variety of workplace risks and hazards that include operating dangerous tools, machinery, and vehicles; handling cash in situations prone to robbery; and working with supervisors and co-workers whose own "safe work practices" are suspect. Proper orientation and training is sometimes minimal; supervision can be limited and of questionable quality. Given that over the past fifty years the proportion of adolescents entering the workforce has increased six-fold for both males and females, and that the number of working youth is expected to continue increasing due to globalization and diffusion of new technologies, there is definite cause for concern. Why the large discrepancy between young people and adults when it comes to workplace injury? Why are our future workers being injured at all? Youth willingly enter work settings expecting to be guided and protected, yet many are exposed to work environments and safety cultures leading to quite different outcomes. Some answers may lie in better understanding the young worker experience or in the similarities and differences between the young worker and adult worker experience. We only know that a simplistic, rote answer will not suffice, especially when young people continue to be injured, some fatally, on the job. In an effort to begin answering some of these questions, we have developed this two part book. Part I is designed to provide the reader with an overview of what we know about young workers and some of the factors that may influence their ability to stay safe at work. The literature draws attention to areas ranging from The Nature of the Workplace, to Risk Perception, and finally to Management and System Support. Where appropriate, the findings from the Young Worker Young Supervisor (YWYS) project are brought into the existing literature on young worker health and safety. Part I sets the tone for Part II of the monograph by giving the reader an idea of what young workers find themselves facing when they enter the world of work, from characteristics of the workplace to unique conditions and relationships of young workers. To further illuminate the issues and situations youth face in the workplace, Part II presents a series of vignettes that were drawn from real life situations observed through the course of the YWYS project. The vignettes are brief, evocative descriptions, accounts, or episodes representing the types of experiences common to young workers. These vignettes are based on the case studies and interviews conducted during the course of the YWYS project. The circumstances presented in the vignettes reflect the conditions under which many young workers find themselves. As farfetched as some of the managers' and young workers' behavior may seem in the vignettes, the events are fictionalized versions of real workplace occurrences. Each vignette is followed by one or more "scenario(s)", each presenting an open-ended problem taken from real life and faced by young workers. Each scenario ends with a series of questions intended to encourage the reader towards further discussion.


Keeping Patients Safe

Keeping Patients Safe

Author: Institute of Medicine

Publisher: National Academies Press

Published: 2004-03-27

Total Pages: 485

ISBN-13: 0309187362

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Building on the revolutionary Institute of Medicine reports To Err is Human and Crossing the Quality Chasm, Keeping Patients Safe lays out guidelines for improving patient safety by changing nurses' working conditions and demands. Licensed nurses and unlicensed nursing assistants are critical participants in our national effort to protect patients from health care errors. The nature of the activities nurses typically perform â€" monitoring patients, educating home caretakers, performing treatments, and rescuing patients who are in crisis â€" provides an indispensable resource in detecting and remedying error-producing defects in the U.S. health care system. During the past two decades, substantial changes have been made in the organization and delivery of health care â€" and consequently in the job description and work environment of nurses. As patients are increasingly cared for as outpatients, nurses in hospitals and nursing homes deal with greater severity of illness. Problems in management practices, employee deployment, work and workspace design, and the basic safety culture of health care organizations place patients at further risk. This newest edition in the groundbreaking Institute of Medicine Quality Chasm series discusses the key aspects of the work environment for nurses and reviews the potential improvements in working conditions that are likely to have an impact on patient safety.


The 4 Stages of Psychological Safety

The 4 Stages of Psychological Safety

Author: Timothy R. Clark

Publisher: Berrett-Koehler Publishers

Published: 2020-03-03

Total Pages: 189

ISBN-13: 1523087692

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This book is the first practical, hands-on guide that shows how leaders can build psychological safety in their organizations, creating an environment where employees feel included, fully engaged, and encouraged to contribute their best efforts and ideas. Fear has a profoundly negative impact on engagement, learning efficacy, productivity, and innovation, but until now there has been a lack of practical information on how to make employees feel safe about speaking up and contributing. Timothy Clark, a social scientist and an organizational consultant, provides a framework to move people through successive stages of psychological safety. The first stage is member safety-the team accepts you and grants you shared identity. Learner safety, the second stage, indicates that you feel safe to ask questions, experiment, and even make mistakes. Next is the third stage of contributor safety, where you feel comfortable participating as an active and full-fledged member of the team. Finally, the fourth stage of challenger safety allows you to take on the status quo without repercussion, reprisal, or the risk of tarnishing your personal standing and reputation. This is a blueprint for how any leader can build positive, supportive, and encouraging cultures in any setting.


Teaming

Teaming

Author: Amy C. Edmondson

Publisher: John Wiley & Sons

Published: 2012-03-20

Total Pages: 359

ISBN-13: 1118216768

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New breakthrough thinking in organizational learning, leadership, and change Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges today's companies face. Amy Edmondson shows that organizations thrive, or fail to thrive, based on how well the small groups within those organizations work. In most organizations, the work that produces value for customers is carried out by teams, and increasingly, by flexible team-like entities. The pace of change and the fluidity of most work structures means that it's not really about creating effective teams anymore, but instead about leading effective teaming. Teaming shows that organizations learn when the flexible, fluid collaborations they encompass are able to learn. The problem is teams, and other dynamic groups, don't learn naturally. Edmondson outlines the factors that prevent them from doing so, such as interpersonal fear, irrational beliefs about failure, groupthink, problematic power dynamics, and information hoarding. With Teaming, leaders can shape these factors by encouraging reflection, creating psychological safety, and overcoming defensive interpersonal dynamics that inhibit the sharing of ideas. Further, they can use practical management strategies to help organizations realize the benefits inherent in both success and failure. Presents a clear explanation of practical management concepts for increasing learning capability for business results Introduces a framework that clarifies how learning processes must be altered for different kinds of work Explains how Collaborative Learning works, and gives tips for how to do it well Includes case-study research on Intermountain healthcare, Prudential, GM, Toyota, IDEO, the IRS, and both Cincinnati and Minneapolis Children's Hospitals, among others Based on years of research, this book shows how leaders can make organizational learning happen by building teams that learn.


Working Safe

Working Safe

Author: E. Scott Geller

Publisher: CRC Press

Published: 2017-07-12

Total Pages: 332

ISBN-13: 1351990446

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Written by world-renowned health and safety researcher E. Scott Geller, Working Safe: How to Help People Actively Care for Health and Safety, Second Edition presents science-based and practical approaches to improving attitudes and behavior for achieving an injury-free work environment. This book teaches proactive applications of behavior-based psychology for improving health and safety. Relevant theory and principles are clearly explained and practical step-by-step procedures are detailed. Dr. Geller's anecdotal and non-academic writing style makes the book fun and easy to read. This research-based text is completely updated and expanded from the 1996 edition. It includes three new chapters: one on behavioral safety analysis, another on intervening with supportive conversation, and the third on how to promote high performance teamwork. Thus, this second edition continues to provide the practical advice safety leaders rely on. Working Safe: How to Help People Actively Care for Health and Safety supplies the research and theory needed to customize effective behavior-based procedures and tools in your workplace. The information and examples provide health and safety professionals with behavioral science methods capable of enhancing safety awareness, reducing at-risk behavior, and facilitating ongoing participation in safety-related activities.


Safety and Health Competence

Safety and Health Competence

Author: Ulrike Bollmann

Publisher: CRC Press

Published: 2020-06-11

Total Pages: 206

ISBN-13: 0429878079

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Global and technological transformation is changing work and learning. A broader understanding of prevention and cultural change associated with it is putting new demands on companies and their employees. People and organizations need suitable competences to deal with this transformation. They need to be empowered to shape decent living and working conditions. Safety and Health Competence: A Guide for Cultures of Prevention is written in the context of work and health. The use of a social-constructive and a context sensitive approach to competence in occupational safety and health is new and forms a theoretical basis for putting into place the necessary learning processes for cultural transformation in companies and educational institutions. Covers a broad range of new demands placed on companies and employees in this age of global and technological transformation Provides assistance with a better understanding of the current debate on occupational safety and health (OSH) competences Presents a comprehensive source of information for OSH experts, human resource specialists, educational institutions, training development specialists, teachers, and trainers, allowing them to identify competence needs, promote competence development, and assess competences Explains what the concept culture of prevention means Offers real-life examples that will appeal to practitioners


Protecting Youth at Work

Protecting Youth at Work

Author: National Research Council and Institute of Medicine

Publisher: National Academies Press

Published: 1998-12-18

Total Pages: 335

ISBN-13: 0309064139

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In Massachusetts, a 12-year-old girl delivering newspapers is killed when a car strikes her bicycle. In Los Angeles, a 14-year-old boy repeatedly falls asleep in class, exhausted from his evening job. Although children and adolescents may benefit from working, there may also be negative social effects and sometimes danger in their jobs. Protecting Youth at Work looks at what is known about work done by children and adolescents and the effects of that work on their physical and emotional health and social functioning. The committee recommends specific initiatives for legislators, regulators, researchers, and employers. This book provides historical perspective on working children and adolescents in America and explores the framework of child labor laws that govern that work. The committee presents a wide range of data and analysis on the scope of youth employment, factors that put children and adolescents at risk in the workplace, and the positive and negative effects of employment, including data on educational attainment and lifestyle choices. Protecting Youth at Work also includes discussions of special issues for minority and disadvantaged youth, young workers in agriculture, and children who work in family-owned businesses.


Handbook of Modern Hospital Safety

Handbook of Modern Hospital Safety

Author: William Charney

Publisher: CRC Press

Published: 1999-03-12

Total Pages: 1074

ISBN-13: 9781566702560

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As the need for attentive health care becomes more important than ever, on-the-job risks to physicians, nurses, and related professionals have continued to relentlessly increase. Ever-changing technology, new and unforeseen hazards, the dramatic shift to managed care, and a lack of skilled workers have only heightened the difficulties of maintaining safe environments for caregivers and patients alike. For guidance on health care worker protection, safety specialists have found definitive advice and guidance in William Charney's Essentials of Modern Hospital Safety, Volumes I to III -introduced by Lewis Publishers during the early 1990s. Charney now offers all the important details of that three-volume series, combined with an additional volume's worth of information, in a convenient, single-volume Handbook of Modern Hospital Safety. It's a tragic irony: the industry dedicated to healing and recovery has now become the second highest compensable injury sector-even more hazardous than manufacturing. Make sure your health care professionals have the skills, tools and awareness to protect themselves-and, in turn, their patients-with the Handbook of Modern Hospital Safety.