Read and Download eBook Full
Author: Becky Stewart-Gross
Publisher: Human Resource Development
Published: 2004
Total Pages: 106
ISBN-13: 9780874257786
DOWNLOAD EBOOKThis 100-page guide with action plan templates for improving the use of email, cell phone, voice mail, and video conferencing communications media. It teaches communication jobskills for setting expectations, building relationships, and minimizing conflicts between individuals and teams.
Author: Tina Kuhn
Publisher: Greenleaf Book Group
Published: 2019-02-05
Total Pages: 152
ISBN-13: 1626345902
DOWNLOAD EBOOKHow to Communicate with Difficult People in the Workplace and Successfully Lead Any Personality Type This is a clear and practical guide to high performance business communication. Successful managers keep their organizations and teams focused on their goals and avoid the mire of drama and frustration. This book teaches managers how to deal with the most difficult people, listen and respond to others, resolve conflict, and be a stronger leader. In The Manager’s Communication Toolkit, Tina Kuhn, an accomplished Senior Executive with 35 years of expertise in organizational transformation, introduces hands-on strategies for dealing with the ten most challenging personality types: the Manipulator, Gossiper, Naysayer, Controller, Perfectionist, Yes-Man, Drama Queen, Recluse, Whiner, and Liar. Dividing the book into three parts, she breaks down the different communication tools, illustrates techniques for working purposefully and skillfully with the personalities she profiles, and shows readers how to explore their own communication and management styles. This book is for anyone who needs to communicate with others at work—bosses, coworkers, subordinates, and customers. It provides a framework to have less conflict, better communication, and stronger leadership techniques. Ultimately, it can positively influence all relationships: at work, home, school, or anywhere else.
Author: D. Joel Whalen
Publisher: SAGE Publications
Published: 2006-12-20
Total Pages: 305
ISBN-13: 1452230307
DOWNLOAD EBOOKThe Professional Communications Toolkit presents a compelling new vision of communication that offers little-known and amazingly effective techniques for the novice speaker and stage-savvy pro. Author D. Joel Whalen provides practical, research-based tools that apply to all professional communication, including engaging in one-on-one conversations, speaking at small staff meetings, and delivering a keynote address to a ballroom full of people. Key Features • Provides a dynamic modern approach: Includes a vivid conceptualization of the exact nature of business communication-what it is and how to do it well in the 21st Century. • Avoids academic tone and jargon: Written to be accessible and make the material come alive for students. • Offers a chapter on visual tools for communication: Step-by-step instructions are given for building high-impact PowerPoint slides, mastering e-mail communication, and leaving clear voice mail messages. • Enhances discussion of managing speech anxiety: The causes, symptoms, and methods for managing anxiety, including mind-body techniques, are thoroughly examined. • Includes a special article on performance anxiety: A contribution from Corey Goldstein, M.D., a nationally recognized expert on performance anxiety, offers additional help and techniques for managing debilitating anxiety. Intended Audience Designed for professional communicators or anyone looking to communicate professionally, this book is also an excellent text for advanced undergraduate and graduate courses such as Business Communication, Speech, Presentations, and Principles of Communication in the departments of management, marketing, communications, social work-administration, and public administration.
Author: Gary Marx
Publisher: Edit Projects in Education
Published: 2014
Total Pages: 0
ISBN-13: 9781939864048
DOWNLOAD EBOOKExamines trends that can reshape society and offers an understanding of the dynamics to prepare future leaders.
Author: Carl Pritchard
Publisher: Artech House
Published: 2013-11-01
Total Pages: 215
ISBN-13: 1608075451
DOWNLOAD EBOOKEffective communication is the most powerful tool a manager can use. This is especially true for project managers who are tasked with coordinating the efforts of every project member as well as maintaining an open dialog with senior executives. Helping professionals achieve a high-level of communications expertise is the goal of this second edition book and CD-ROM package. The book explains how to energize projects, create momentum, and achieve success by talking and listening to staff members. Moreover, it teaches how to effectively communicate project status and requirements to executive management. The valuable CD-ROM supplies the “tools” to do the job right… ready-to-use documents, forms, reports, and project templates that help ensure effective, clear, and consistent communication. This second edition also includes new changes from A Guide to the Project Management Body of Knowledge (PMBOK), Fifth Edition, as well as new material on evolving tools such as social media. As new technology has found its way to the marketplace, simple approaches from years gone by are modified for cloud-sharing tools, social media, and other considerations.
Author: Rick Maurer
Publisher: CRC Press
Published: 2011-01-14
Total Pages: 78
ISBN-13: 1439877114
DOWNLOAD EBOOKThis book provides expert guidance on using feedback as a performance improvement tool. It includes many simple tools readers can use to improve feedback in their work unit. The book suggests that feedback works best when the giver and receiver realize that they are in a dance together.
Author: Patricia Weber
Publisher: Packt Publishing Ltd
Published: 2014-12-01
Total Pages: 329
ISBN-13: 1783000694
DOWNLOAD EBOOKIf you identify as introvert and are ambitious and determined to succeed in business but you are finding it difficult to find your voice, this easy-to-use and friendly book is for you.
Author: Linda Stiles
Publisher:
Published: 2008
Total Pages: 126
ISBN-13: 9781934589274
DOWNLOAD EBOOKAuthor: Jasmine K. Kullar
Publisher: Solution Tree
Published: 2019-12-24
Total Pages: 176
ISBN-13: 9781949539417
DOWNLOAD EBOOK"In Connecting Through Leadership: The Promise of Precise and Effective Communication in Schools, author Jasmine K. Kullar states that because they communicate nonstop from the moment the school day begins until it ends, educational leaders must know how to communicate effectively. She demonstrates ways administrators can communicate verbally and nonverbally with many groups in the school community, from teachers to students to parents. Whether the message is positive or negative, simple or complex, or actionable or informational, educational leaders' responsibility is to connect in a way that inspires and motivates others"--
Author: Mark Horstman
Publisher: John Wiley & Sons
Published: 2016-07-05
Total Pages: 217
ISBN-13: 1119244609
DOWNLOAD EBOOKThe how-to guide for exceptional management from the bottom up The Effective Manager is a hands-on practical guide to great management at every level. Written by the man behind Manager Tools, the world's number-one business podcast, this book distills the author's 25 years of management training expertise into clear, actionable steps to start taking today. First, you'll identify what "effective management" actually looks like: can you get the job done at a high level? Do you attract and retain top talent without burning them out? Then you'll dig into the four critical behaviors that make a manager great, and learn how to adjust your own behavior to be the leader your team needs. You'll learn the four major tools that should be a part of every manager's repertoire, how to use them, and even how to introduce them to the team in a productive, non-disruptive way. Most management books are written for CEOs and geared toward improving corporate management, but this book is expressly aimed at managers of any level—with a behavioral framework designed to be tailored to your team's specific needs. Understand your team's strengths, weaknesses, and goals in a meaningful way Stop limiting feedback to when something goes wrong Motivate your people to continuous improvement Spread the work around and let people stretch their skills Effective managers are good at the job and "good at people." The key is combining those skills to foster your team's development, get better and better results, and maintain a culture of positive productivity. The Effective Manager shows you how to turn good into great with clear, actionable, expert guidance.
