Mejorar el rendimiento de una organización, a la par que la satisfacción y la realización de las personas que trabajan en ella, es la meta que cualquier buen empresario, gestor o directivo persigue en su día a día. Sin embargo, no todos la logran. Hace falta entrenar mucho el intelecto y la inteligencia emocional, entre otras capacidades, para subirse al podio del éxito en el arte del gobierno de las personas y las compañías. Con el fin de ayudar a cuantos más mejor a conseguir este fin, Javier Fernández Aguado, reconocido profesional del management, capitanea a otros once grandes expertos para ofrecer las claves y las reflexiones a quienes se interesen por este importante asunto. Las perspectivas de José Aguilar, José Manuel Casado, Cosimo Chiesa, Nuria Chinchilla, Luis Huete, Marcos Urarte, Eugenio de Andrés, Enrique Sueiro, Catalina Hoffmann, Christopher Smith y Francisco Misiego cubren tanto el ámbito público como el privado, el de las pymes y el de las multinacionales... Claves del management no es cualquier libro, sino el mejor ejemplo de que España ha dejado de ser importadora de pensamiento directivo para convertirse en exportadora neta del mismo. ¿Te lo vas a perder?
Human Development II offers an overview of a wide range of contemporary issues in education and society, including emotional intelligence; various models of education; family, leadership; experiential learning; personal development; recreational activities; the arts; philosophy; music; and media. These topics are all currently subject to research and debate, but have been prevalent throughout history, impacting on different fields, including education, communication, and health. It is vital to understand these topics in order to live in a society in which one must interact with other people and regulate one’s emotions. All the contributors to this volume investigate and discuss how these issues affect society in general, reflecting on the causes of the functioning of the world. All chapters in this book provide a full and clear frame of reference for several problems, issues and disciplines discussed here, offering professional and experienced insights from a range of disciplines including psychology and arts. As such, this book represents a highly useful and contemporary manual for both students and the general public interested in the social sciences.
El éxito de los vendedores depende de su conocimiento de los procesos automáticos de toma de decisiones y de su capacidad para influir en ellos. La venta depende del filtro que el cliente utilice para juzgar al vendedor y a su producto. En este libro aprenderás cómo funciona el cerebro de los clientes a la hora de tomar decisiones, es decir, qué hace que un cliente tome una decisión u otra, y por qué a veces confía más en un vendedor que en otro; y qué decir, cómo y cuándo para condicionar esos automatismos mentales a tu favor y aumentar significativamente tus probabilidades de conseguir un sí.
The book presents a new type of leadership focused on sustainable human development and organizational sustainability, which is based on the self-realization of the person of the leader, which means the satisfaction of their needs, according to the scale of Abraham Maslow, through integral human development in all aspects of life. Because the term "leader" appears to refer to anyone with the authority to confer a position with subordinates, the reality within organizations has shown that a leader must go further and demonstrate commitment, awareness, and concern for the common good. Which person has these characteristics? People who have had more opportunity to develop in different areas of their being, resulting in them being conceived as more educated. The qualities in a person are the basis of leadership. Education and practice are much more important than all hereditary and genetic codes. This volume explores the various ways of making explicit the dimensions of social, economic, and environmental sustainability through knowledge management that addresses the identification, collection, processing, circulation, use, exchange, and preservation of knowledge within operating systems and the context of organizations, considering issues that contribute to sustainability – human and organizational – where the leader is the main actor and the means is knowledge management.
This book is designed to meet the growing need among researchers, graduate students, and professionals to look into the existing theoretical models as well as developing theories related to emotional intelligence. The primary aim of the book is to help readers get a view of current conceptualisations of emotional intelligence, while providing an opportunity to see how emotional intelligence has been interpreted and applied throughout the world. Psychological processes are expected to vary according to cultural meaning and practices. Recent studies indicate that emotional intelligence influences behaviour in a wide range of domains including school, community, and the workplace. At the individual level, it has been said to relate to academic achievement, work performance, our ability to communicate effectively, solve everyday problems, build meaningful interpersonal relationships, and even our ability to make moral decisions. Given that emotional intelligence has the potential to increase our understanding of ho
Since 2007 and the economic meltdown caused by the financial crisis, our societies have been evolving in different ways. New political movements have emerged in Southern Europe and new social movements in pursuit of common concerns are playing a more active role in our daily lives. In a parallel way, after the failure to predict the financial crisis, economist and social science researchers seek fresh thinking and new models that can better explain this new reality. Regulations are of critical importance in shaping the welfare of economies and society. Thus, core legal disciplines are exploring the effects of the financial crisis on social rights, labour market regulations, and civil, common law or international law, among others. With no doubt, the economic crisis has deeply impacted our economic, social, political and legal environment. During the last decade, researchers from a wide range of disciplines have been looking for solutions. Now it is time make a side stop on the way and to gather results. The 1rst International SBRLab Conference, Finding solutions for a post-crisis society, is organized by the Social and Business Research Lab (SBRLab), Universitat Rovira i Virgili. It is as an international and virtual meeting point of interdisciplinary research and researchers. The purpose of this international conference is to bring together researchers from management, economics, political, social and legal disciplines in order to present and discuss new trends in their respective fields.
This collection is inspired by the idea of promoting human development in all its aspects and it presents perspectives, across the social sciences and humanities, on the journey human beings make to build and redefine their identity. It continues where the previous two volumes left off by deepening the natural conditions and human needs to respect man as he deserves and allow him to develop the potential that he contains.
Fabián Chirigliano is a lifeguard with almost 30 years of experience on beaches in Uruguay and in recent years in Spain. He has also worked as a Bachelor of Nursing in various Hospitals and Health Centers, and has developed teaching work in First Aid and Aquatic Rescue in multiple institutions. Throughout his vast experience he has experienced all kinds of situations, from the most dramatic to the most surprising, which he narrates in his book "De Agua y Arena. Relatos de un Guardavidas 2014" Author Edition. In 2020, Mr. Chirigliano is pursuing a Master's Degree in Coaching, Emotional Intelligence and NLP, and confirms through various studies how Emotional Intelligence affects the development and exercise of the profession. Although this book is based on a thesis project, it has several purposes for which it is considered a valuable contribution for the aquatic rescue professional, which could well be extrapolated to other emergency intervention professionals such as: Doctors, Nurses, T.E.S , Firefighters, Civil Guards, Civil Protection, among many others. Through an exhaustive bibliographical investigation, the importance of Emotional Intelligence is described and how it can positively or negatively affect the results. Theoretical bases are established about the competencies required for an Aquatic Lifeguard, where not only the specific skills and abilities of the profession and the related theoretical knowledge are very important requirements, but also the competence in Emotional Intelligence turns out to be key for the individual and team success, in group and service management. And finally, the author makes an analysis and conclusions about the reality of First Aid in Spain in matters related to training, selection criteria by companies, working conditions and other factors that converge in a difficult reality related to drowning due to submersion, reflected by morbidity and mortality rates, which do not decrease over the years and have much to do with the factors described above. Faced with this worrying reality, the author makes a series of innovative proposals based on tests, training courses and interviews with companies to carry out a diagnosis linked to the criteria for selecting Lifeguard personnel. Although those of us who know the reality of Aquatic Lifeguarding in Spain already have an answer to the raised Hypotheses and research questions, and aware that many of these concepts are not for these times, it is the author's wish that work begin on the development of emotional intelligence in Aquatic Lifeguards, from companies, recruiters and political authorities. Their incentive, added to better technical training and improvements in working conditions, is the path towards Professionalization and will therefore have an impact on better care for bathers.
Por fin la tan esperada continuación del best-seller mundial Inteligencia emocional . Hoy, en un libro que habrá de revolucionar el mundo empresarial y profesional, Daniel Goleman redefine el criterio del éxito en el trabajo, así como las prioridades esenciales de las empresas. Habiendo tenido acceso a directores empresariales de todo el mundo, y tras haber estudiado el funcionamiento de más de quinientas organizaciones, Goleman revela las aptitudes que definen a los profesionales más competentes. Su conclusión es que, desde los puestos de trabajo más modestos hasta los altos cargos directivos, el factor determinante no es ni el cociente intelectual, ni los diplomas universitarios, ni la pericia técnica: es la inteligencia emocional. Autoconciencia, autoestima, autocontrol, empatía, dedicación, integridad, habilidad para comunicar, pericia para iniciar y aceptar cambios: Goleman demuestra que éstas son las competencias más relevantes en el ámbito laboral. Los profesionales más brillantes destacan no sólo por sus logros personales, sino por su capacidad para trabajar en equipo, para maximizar la producción del grupo. Por contra, los profesionales incapaces de afrontar los cambios o conflictos resultan tóxicos para la organización entera. Afortunadamente, y como lo prueban los últimos estudios en conducta humana y neurociencia, todos tenemos el potencial de mejorar nuestra inteligencia emocional en cualquier momento de nuestra carrera. Precisamente, Goleman aporta las pautas específicas y científicamente probadas para conseguirlo. Con toda seguridad, La práctica de la inteligencia emocional es un libro que habrá de cambiar la estructura de las organizaciones empresariales, así como la actitud de sus dirigentes durante las próximas décadas. Un libro de lectura imprescindible.
This book is a collection of the author's writings, previously published in the Harvard Business Review and other business journals, on leadership and emotional intelligence. The material has become essential reading for leaders, coaches and educators committed to fostering stellar management, increasing performance, and driving innovation. The collection reflects the evolution of Dr. Goleman's thinking about emotional intelligence, tracking the latest neuroscientific research on the dynamics of relationships, and the latest data on the impact emotional intelligence has on an organization's bottom-line. --
