Knowledge Services

Knowledge Services

Author: Guy St. Clair

Publisher: Walter de Gruyter GmbH & Co KG

Published: 2016-11-07

Total Pages: 487

ISBN-13: 3110463083

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Knowledge services converges information management, knowledge management (KM), and strategic learning into a single enterprise-wide discipline for the benefit of the business or organization in which it is practiced. As the acknowledged framework for strategic knowledge management, knowledge services—the responsibility of the knowledge strategist—leads to excellence in knowledge sharing and ultimately to shaping the organization as a knowledge culture. Knowledge Services: A Strategic Framework for the 21st Century Organization provides guidance for the knowledge strategist and is designed specifically to serve as a reference for that management employee, and for those seeking to become knowledge strategists.


Knowledge Services Management

Knowledge Services Management

Author: Peter K. Mills

Publisher: Springer Science & Business Media

Published: 2009-09-18

Total Pages: 194

ISBN-13: 0387095195

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Knowledge Services Management looks at the transformation of the traditional workplace into a quasi-internal market environment where work activities in knowledge services are organized around clusters of similar or complementary knowledge stocks to address particular types of customer-clients priorities. The book explores a new internal market structure for these service organizations and the implications this presents for managers and scholars in the 21st century workplace. By adopting an internal market perspective, the book develops new organizational forms outside the traditional hierarchical paradigm, which is ill-suited for the emerging knowledge workplace, in order to effectively manage emerging knowledge services. The indispensable role of customer/client in the operations of these organizations is examined, as is the creation of the “Proventure Workplace”, a work environment which accentuates jobs requiring rich cognitive skills for continuing innovation and creativity.


The Knowledge Services Handbook

The Knowledge Services Handbook

Author: Guy St. Clair

Publisher: Walter de Gruyter GmbH & Co KG

Published: 2019-11-18

Total Pages: 226

ISBN-13: 3110635577

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Knowledge services converges information management, knowledge management (KM), and strategic learning into a single enterprise-wide discipline for the benefit of the business or organization in which it is practiced. As the strategic framework for strategic management, knowledge services leads to excellence in knowledge sharing and ultimately to shaping the organization as a knowledge culture. This book provides prescriptive direction for the professional work of the knowledge strategist, who is the organization’s management/leader with responsibility, authority, and accountability for the success of the organization’s knowledge domain. "Wisely optimistic, with helpful hints for the management of knowledge services." Frances Hesselbein, Presidential Medal of Freedom recipient, former CEO, Girl Scouts of the USA "Devotedly ‘Druckerian’ in outlook, the St. Clair and Levy book rightly emphasizes the leadership and organizational cultural aspects of enterprise knowledge, constants that do not change rapidly, and that constitute much of the difference between success and failure." Timothy Wood Powell, President, The Knowledge Agency and Author, The Value of Knowledge


Knowledge Service Engineering Handbook

Knowledge Service Engineering Handbook

Author: Jussi Kantola

Publisher: CRC Press

Published: 2016-04-19

Total Pages: 584

ISBN-13: 1439853118

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Edited by Jussi Kantola, the founding faculty member of the world's first university Knowledge Service Engineering Department at Korea Advanced Institute of Science and Technology, and Waldemar Karwowski from the Department of Industrial Engineering and Management Systems at UCF, Knowledge Service Engineering Handbook defines what knowledge service


Understanding the Dynamics of a Knowledge Economy

Understanding the Dynamics of a Knowledge Economy

Author: Wilfred Dolfsma

Publisher: Edward Elgar Publishing

Published: 2006-01-01

Total Pages: 275

ISBN-13: 1845429893

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. . . the topical way in which the subject is discussed makes this book useful also for policymakers or entrepreneurs interested in the subject. It is also appropriate for Masters or Ph.D. students who have a basic background in economics and management. . . [the book] provides interesting and deep analysis of the dynamic of knowledge economy and it is very well written. Francesca Masciarelli, Journal of Management and Governance The knowledge economy is a concept commonly deemed too ambiguous and elusive to hold any significance in current economic debate. This valuable book seeks to refute that myth. Presenting an important collection of views, from a number of leading scholars, this innovative volume visibly demonstrates that knowledge and information are a prime resource in driving the dynamics of an economy. It is argued that in order to understand the knowledge economy a diverse set of insights and approaches are required, which shed new and striking light on the roots of present-day economic dynamics. Using both theoretical and empirical material, this interdisciplinary collection offers a range of micro and macro perspectives. It draws on a variety of scientific backgrounds, and uses and develops a number of different methodologies, some of which may not be familiar in mainstream economics. The approaches adopted by historians, economists, systems theorists, management scholars and geographers which are explored in this book are central to encouraging a new and practical way forward in reading the dynamics of the knowledge economy. In offering these key insights, this important volume makes an invaluable contribution to the lively debate surrounding the knowledge economy. An essential read for economists, this book will also find widespread appeal amongst scholars of management, cultural studies and geography.


Understanding Knowledge-Intensive Business Services

Understanding Knowledge-Intensive Business Services

Author: Malgorzata Zieba

Publisher: Springer Nature

Published: 2021-06-23

Total Pages: 222

ISBN-13: 3030756181

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This book contributes to an improved understanding of knowledge-intensive business services and knowledge management issues. It offers a complex overview of literature devoted to these topics and introduces the concept of ‘knowledge flows’, which constitutes a missing link in the previous knowledge management theories. The book provides a detailed analysis of knowledge flows, with their types, relations and factors influencing them. It offers a novel approach to understand the aspects of knowledge and its management not only inside the organization, but also outside, in its environment.


Crafting and Shaping Knowledge Worker Services in the Information Economy

Crafting and Shaping Knowledge Worker Services in the Information Economy

Author: Keith Sherringham

Publisher: Springer Nature

Published: 2020-02-12

Total Pages: 593

ISBN-13: 9811512248

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This book offers a hands-on approach to prepare businesses for managing the impact of technology transformation by the pragmatic, consistent, and persistent application of proven business principles and practices. Technology is rapidly transforming our businesses and our society. Knowledge worker roles are being impacted, and as operations are being automated, business models are changing as the use of cloud-based services lowers costs and provides flexibility. This book provides a guide towards managing the environment of uncertainly caused by the rapid changes in technology by combining strategy and leadership to influence the environment, instil the right behaviours, and strengthen the skills that will enable businesses to be adaptive, responsive, and resilient.


Services and the Knowledge-Based Economy

Services and the Knowledge-Based Economy

Author: Mark Boden

Publisher: Routledge

Published: 2019-07-23

Total Pages: 304

ISBN-13: 131795405X

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First published in 2000. Over the past two decades, the service sector have increased dramatically and now occupy the largest share of the economy of advanced industrial societies. Certain business services are regularly cited as evidence for the emergence of a "knowledge economy". In this pioneering book, leading researchers in the fields of service industries and innovation studies investigate the reasons for the growth of the service sectors and this emergent knowledge economy. Drawing on material as diverse as macroeconomic statistics and firm-level case studies, the contributors demonstrate that services are often important innovators in their own right, as well as contributing to innovation and economic performance in their user industries. The question of how far services are special cases, and what specific processes and trajectories characterize their innovative activity is treated systematically. Additionally, a variety of original analyses and information resources are presented. This book should be of value to the student of the modern industrial society, to those seeking to forge policies appropriate to the new context of economic development, and to researchers who are confronting the challenges of the knowledge economy.


Knowledge Justice

Knowledge Justice

Author: Sofia Y. Leung

Publisher: MIT Press

Published: 2021-04-13

Total Pages: 359

ISBN-13: 0262043505

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Black, Indigenous, and Peoples of Color--reimagine library and information science through the lens of critical race theory. In Knowledge Justice, Black, Indigenous, and Peoples of Color scholars use critical race theory (CRT) to challenge the foundational principles, values, and assumptions of Library and Information Science and Studies (LIS) in the United States. They propel CRT to center stage in LIS, to push the profession to understand and reckon with how white supremacy affects practices, services, curriculum, spaces, and policies.


L'économie du savoir et l'évolution de la production industrielle

L'économie du savoir et l'évolution de la production industrielle

Author: Surendra Gera

Publisher: Industrie Canada

Published: 1997

Total Pages: 204

ISBN-13:

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The study examines the extent and nature of changes in the Canadian industrial structure by addressing four policy-related questions: what has been the extent of structural change in the Canadian economy?; has the pace of structural change been accelerating?; is the Canadian economy becoming more innovative?; Is it increasing its use of knowledge, technology, skills, etc?; and, what are the key factors driving this structural change: final domestic demand, exports, imports, or technical change (measured by changes in input/output coefficients)?