Management of Service Businesses in Japan

Management of Service Businesses in Japan

Author: Yasuhiro Monden

Publisher: World Scientific

Published: 2013

Total Pages: 212

ISBN-13: 9814374679

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With the service industry taking up the largest portion of its GDP, Japan has much to share in the area of managing service industry. This book explores and elucidates the unique management styles in non-manufacturing industries or service industries in contemporary Japan, both practically and theoretically through case studies. These specially selected cases are the management of the world No.1 convenience store chain of Seven-Eleven, the sales finance business and auto sales business of Toyota, application of TPS (Toyota Production System) to life insurance company, performance evaluation of local government, BSC (balance scorecard) in local government hospitals, cost and pricing policy of telecommunication company, Japanese-style OC hospitalityOCO in the retail industry, service level agreement (SLA) in IT and shared service companies, and ICT (Information & Communication Technology) applied to BPN (Business Process Network) of service industry.The analyses presented in this book were carefully laid out in regard to the business in general. It will be useful for business practitioners in service industry and beneficial to the scholars, students or general readers interested in this area.


Japanese Management for a Globalized World

Japanese Management for a Globalized World

Author: Satoko Watanabe

Publisher: Palgrave Macmillan

Published: 2019-02-09

Total Pages: 213

ISBN-13: 9789811356759

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This book provides a comprehensive analysis of the changes that have taken place in the systems and practices of Japanese management over the last quarter century, identifies the positive and useful attributes that ought to be maintained, and clarifies the behavioral principles that form the groundwork of their strengths. Observing the changes in the business environment brought about by the forces of intensifying globalization, the book presents a highly effective management model that builds on the superior aspects of Japanese-style management while overcoming its weaknesses. It is a multi-layered human-resources management model that combines the mutually complementary aspects of the Japanese and Anglo-Saxon systems, incorporating the strengths of both systems. This hybrid model is aimed at increasing workplace motivation, promoting the creation of new value, and enhancing performance and can be used successfully in many countries around the world. It will be of interest to business strategists and consultants, scholars, and entrepreneurs.


21st-Century Japanese Management

21st-Century Japanese Management

Author: J. Abegglen

Publisher: Springer

Published: 2006-03-13

Total Pages: 204

ISBN-13: 0230500854

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Japan's economy and businesses are entering this century with new management systems but their values unchanged. Drawing on the author's analysis of the 1950s, financial systems, personnel management methods, role of the corporation and R&D capabilities are re-assessed to provide a comprehensive analysis of Japan's financial and industrial changes.


Japanese-style Management

Japanese-style Management

Author: Shigeo Shimizu

Publisher: Lid Publishing

Published: 2014

Total Pages: 0

ISBN-13: 9781907794407

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The recent financial and corporate governance scandal that engulfed Olympus, one of Japan's best-known companies, together with Japan's stagnant economy of the past twenty years and its demotion from being the world's second-largest economy, has raised questions about the style of management within Japanese organizations. This book provides a unique, insider's perspective on the crisis of Japanese management that has contributed to Japan's current economic woes. It contains true analyses of how giants such as Toyota, Canon, Nippon Steel, Hitachi, and Olympus are really managed. Moreover, the author argues controversially that Japan's economic growth in the future will depend on a radical reformation of its management style and practices.


Trends in Japanese Management

Trends in Japanese Management

Author: T. Kono

Publisher: Springer

Published: 2001-05-21

Total Pages: 338

ISBN-13: 0333993896

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The period of economic decline during the 1990s produced a wave of studies focusing on the failure of Japanese management according to western criteria. Yet Japanese manufacturing firms have continued to hold competitive power in the world market. This book identifies the institutional specificity of Japanese Management and the reasons behind its continued competitiveness. Through an exploration of the strategy and structure of Japanese manufacturing corporations the authors discover the essential features and strength of Japanese management systems, their problems and new trends, and consider how management strategies have been developed for future success. This new, sophisticated analysis of Japanese manufacturing corporations, based on data from over two hundred corporations, will enable the reader to better understand Japanese management systems and their potential to lay a foundation for successful management systems throughout the world.


Japanese Management in Evolution

Japanese Management in Evolution

Author: Tsutomu Nakano

Publisher: Routledge

Published: 2017-07-20

Total Pages: 337

ISBN-13: 1317199669

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Japanese Management in Evolution illustrates the significant changes that have been taking place in Japanese business by focusing on "emerging industries" in the relatively neglected service and "creative" sectors as well as other key industries, and to put those changes in historical perspective by providing an overview of business development since World War II. By employing state-of-the-art research techniques and unconventional innovative approaches in analysing Japanese management – including network and discourse analysis, ethnographic explorations, and more – the book reveals historical developments and in-depth analyses of established and emerging composition of sectors and industries where cultural capital matters. Throughout the book, the common theme conveyed to readers is a consistently strong message that the change is ongoing and the evolution of management style is real in the Japanese context. The book would be of great interest to researchers, academics and practitioners in fields of global management, international management, and Asian capitalism.


Japanese Project Management

Japanese Project Management

Author: Shigenobu Ohara

Publisher: World Scientific

Published: 2009

Total Pages: 504

ISBN-13: 9812778748

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This book provides a comprehensive look at the features of KPM, including its emphasis on creativity and teamwork, its broader OC open value systemOCO as opposed to a OC closed technical systemOCO, its close links with corporate strategy and human resource development, and the support infrastructure needed for advancing KPM. Chapters cover both the theory and practice of KPM, citing cases of information and communications technology (ICT) and pharmaceutical companies, among others. KPM holds special relevance today as global competition is increasingly reducing the lifecycle of organizations. Managers will find in KPM not only a way to survive the shake-up, but also a framework of value creation for the next generation.


Case Studies in Japanese Management

Case Studies in Japanese Management

Author: Parissa Haghirian

Publisher: World Scientific

Published: 2011

Total Pages: 314

ISBN-13: 9814340871

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Provides an opportunity for corporate strategy analysis within a Japanese context. This textbook regroups case studies to decorticate key concepts in Japanese management. It also includes over 11 cases that depict issues in entering the Japanese market, strategic issues when managing in Japan, marketing management, and crisis management.


Art Of Modern Oriental Management: Applying The Chinese, Japanese And Korean Management Styles At Work

Art Of Modern Oriental Management: Applying The Chinese, Japanese And Korean Management Styles At Work

Author: Sing Ong Yu

Publisher: World Scientific

Published: 2017-05-11

Total Pages: 272

ISBN-13: 9813220341

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This book aims to present an overview of Chinese, Japanese and Korean modern management styles. The cultures of China, Japan and Korea are influenced by Confucianism, Daoism and Buddhism. As such, there are some basic similarities in their management styles. As business operations become more internationalised, the management styles among Chinese, Japanese and Korean companies have blurred the lines of distinction between Western and Eastern cultures. The need for Western managers to adapt to Asian way of doing business, and likewise for Asian companies to understand Western business practices, means that managers have to bridge the gaps and adopt the best management practices containing both Western and Eastern elements.Unlike the traditional approach of setting clear differentiation between Western and Eastern cultures, this book looks at Oriental management from a modern perspective, that is, the fusion of Western and Eastern management styles. By using a multifaceted approach to understanding modern Oriental management, the author stresses the complexities of the business environment in China, Japan and Korea. He suggests that Western theories of management are applicable to Eastern cultural context with some adaptations to the local environment. The author also offers valuable insights into the management styles of Oriental managers by providing a critical perspective of their thought processes in simple yet highly relevant illustrations of models and frameworks. This book is recommended for those who are interested in attaining a deeper knowledge of Oriental management practices.