The Service Catalog is a fundamental IT tool covering the services themselves, default capabilities, measures and primary means of access and provision. In short, it represents the value IT provides to facilitate business operations. Written by industry experts and using real case studies, this valuable title takes the reader beyond the theoretical to focus on the real business benefits of Service Catalogs and how to implement them successfully within an organization: Services are made standard and rational, leading to lower costs and increased service availability Standard service products enable forecasting of demand, leading to better volume discounts from vendors and improved inventory and capacity planning Controls over consumption of services are enhanced The fulfillment of IT services is improved with the catalog. Standardization of services leads to recurrent workflows, rather than relatively expensive one-off projects
Designed with the needs of those interested in network programming and automation in mind, this updated "Rust for Network Programming and Automation" explores the realism of network programming within the robust Rust ecosystem. Building on top of Rust 1.68, this book takes you step-by-step through the essentials of network protocols, packet analysis, and network administration with up-to-date and thorough material. Starting with the fundamentals of TCP/IP, you will be introduced to the core principles of network communication, such as data packet structure and transmission. The book then moves on to cover important topics like IP addressing, subnetting, and gateway configuration, ensuring a thorough understanding of network fundamentals. The chapters focus on the practical aspects of network programming, particularly the use of popular Rust libraries such as Tokio, Mio, and Rust-async for asynchronous network programming. These libraries are thoroughly examined, demonstrating how to create TCP listeners, bind sockets, and handle incoming connections efficiently. Packet manipulation and analysis are also important topics, with practical examples using libraries like pnet and libtins. You will learn how to capture, process, and analyze network packets to gain an understanding of network traffic and identify potential problems. The book also focuses on network and performance monitoring, showing you how to set up and use various tools to track network availability, utilization, latency, packet loss, and jitter. Understanding these metrics allows you to ensure optimal network performance and reliability. Cloud network configuration, VPN setup, and data center networking are thoroughly covered, providing the necessary knowledge to manage and automate complex network environments. Each chapter is intended to build on the previous one, resulting in a coherent and comprehensive learning experience. With clear explanations, practical examples, and up-to-date content, "Rust for Network Programming and Automation" provides you with the skills you need to get started in network programming and automation with the most recent Rust release. Anyone looking to learn Rust for network-centric applications can use this book, as it covers the basics as well as advanced topics. Key Learnings Become fluent in the fundamentals of Rust-based TCP/IP programming. Use the pnet and libtins libraries to capture and analyze packets in depth. Use the Rust-async, Tokio, and Mio libraries to program asynchronous networks efficiently. Be well-versed in IP addressing, subnetting, and configuring gateways to assure a secure network installation. Learn to use Rust and OpenVPN to set up VPN connections. Get skilled in monitoring network availability, latency, and packet loss. Optimize network performance and uptime by automating routine tasks and configurations. Apply sophisticated Rust methods to the configuration and management of data center networks. Utilize AWS and rusoto to establish and oversee VPCs. Use packet analysis and monitoring to improve network security by identifying threats. Table of Content Basics of Network Automation Essentials of Linux for Networks Rust Basics for Networks Core Rust for Networks Rust Commands for Networks Programming & Designing Networks Establishing & Managing Network Protocols Packet & Network Analysis Network Performance Monitoring
IT Asset Management Foundation (ITAMF) is a certification that validates a professional’s knowledge on managing the IT assets as part of an organization’s strategy, compliance and risk management. The content covered by the certification is based upon the philosophy of ITAMOrg, a membership organization and thought leader in IT Asset Management. The certificate IT Asset Management Foundation is part of the ITAMOrg qualification program and has been developed in cooperation with international experts in the field. This workbook will help you prepare for the IT Asset Management Foundation (ITAMF) exam and provides you with an overview of the four key areas of IT Asset Management: • Hardware Asset Management, including ‘mobile devices’; • Software Asset Management; • Services & Cloud Asset Management; • People & Information Asset Management, including ‘Bring Your Own Device’ (BYOD).
Discover over 100 practical recipes to help you master the art of IT service management for your organization About This Book Unleash the capabilities of Microsoft System Center 2016 Service Manager Master the skills of configuring, deploying, managing, and troubleshooting your Service Manager 2016 This book contains practical recipes that leverage the key and newly added features and functionalities of Microsoft System Center 2016 Service Manager Who This Book Is For This book will be useful to IT professionals including SCSM administrators who want to configure and administer System Center Service Manager 2016 and understand how to solve specific problems and scenarios that arise. It will also be useful to users of Service Manager 2012 who want to learn about the new features and capabilities of the Service Manager 2016 release. It will be ideal if you have Service Manager experience as well as experience with other System Center products. What You Will Learn See a practical implementation of the ITSM framework and processes based on ITIL Deploy and configure the new Service Manager HTML5 Self-Service Portal along with Service Catalog design and configuration Get to know about Incident, Problem, and Change Management processes and configuration Get to grips with performing advanced personalization in Service Manager Discover how to set up and use automation with and within Service Manager 2016 Work with Service Manager Data Warehouse Find out what Security Roles are and how to implement them Learn how to upgrade from SCSM 2012 R2 to SCSM 2016 In Detail System Center Service Manager (SCSM) is an integrated platform that offers a simplified data center management experience by implementing best practices such as Incident Management, Service Request, and Change Control to achieve efficient service delivery across your organization. This book provides you with real-world recipes that can be used immediately and will show you how to configure and administer SCSM 2016. You'll also find out how to solve particular problems and scenarios to take this tool further. You'll start with recipes on implementing ITSM frameworks and processes and configuring Service Level Agreements (SLAs). Then, you'll work through deploying and configuring the HTML5 Self-Service Portal, configuring Incident and Problem Management, and designing and configuring Change and Release Management. You'll also learn about security roles and overall Microsoft SCSM 2016 administration. Toward the end of the book, we'll look at advanced topics, such as presenting the wealth of information stored within the Service Manager Data Warehouse, standardizing SCSM deployments, and implementing automation. Style and approach This book will enlighten you on Microsoft System Center 2016 Service Manager through recipes that can be implemented directly in any enterprise. You can read the book from start to end if you're a beginner, or just open up any chapter and start following the recipes as a reference for advanced users. This book consists of a pool of step-by-step recipes on how to perform activities in Service Manager.
Placing emphasis on practical “how-to” guidance, this cutting-edge resource provides a first-hand, insider’s perspective on the advent and evolution of smart grids in the 21st century. This book presents engineers, researchers, and students with the building blocks that comprise basic smart grids, including power plant, transmission substation, distribution, and meter automation. Moreover, this forward-looking volume explores the next step of this technology’s evolution. It provides a detailed explanation of how an advanced smart grid incorporates demand response with smart appliances and management mechanisms for distributed generation, energy storage, and electric vehicles. This updated second edition focuses on the disruptive impact of DER. This new edition also includes a glossary with well over 100 acronyms and terms, acknowledging the tremendous challenge for a student of smart energy and smart grid to grasp this complex industry.
Serials and continuing resources present a variety of unique challenges in bibliographic management, from special issues and unnumbered supplements to recording the changes that a long-running periodical can experience over time. Easing catalogers through the RDA: Resource Description and Access transition by showing the continuity with past practice, serials cataloging expert Jones frames the practice within the structure of the FRBR and FRAD conceptual models on which RDA is based. With serials’ special considerations in mind, he Explains the familiarities and differences between AACR2 and RDA Demonstrates how serials catalogers’ work fits in the cooperative context of OCLC, CONSER and NACO Presents examples of how RDA records can ultimately engage with the Semantic Web Occasional serials catalogers and specialists alike will find useful advice here as they explore the structure of the new cataloging framework.
Customers expect increasingly valuable IT services, services that are flexible, reliable, secure, and efficient. Services that optimally support their users in their work. At the same time, IT organizations are struggling with rapidly changing applications and techniques, increasing compliance requirements, suppliers, and a shortage of employees. ITSM methods such as ITIL, DevOps, XLA, IT4IT, and SIAM are valuable and provide many insights and guidelines and are set up in practice, but due to their complexity and size, they are almost never successfully applied. The road to go is a result-oriented applicable method that is compact and complete, and maximally supports the entire IT organization in creating valuable IT services. A method that is both manageable and executable. ISM Version 5 (Integrated Service Management) uses just seven processes to organize the supply chain from customer to suppliers, and from strategy to operations. It supports the professionals with compact, recognizable, and applicable frameworks and supports the managers with result-oriented and clear control. The holistic design guarantees the coherence in the method across the entire service delivery chain. In ISM Version 5, the most important ITSM developments of recent years such as customer value, experience management, agile, and OBM are integrated into one single solution that is exceptionally applicable due to its compactness, and extremely efficient due to its completeness. With ISM Version 5, every IT organization is offered a clear perspective that can be adopted at its own pace. This book is primarily aimed at all managers and professionals in the IT organization who want insight into the possibilities of result-oriented IT Service Management. In addition to the ISM foundation training, it also forms the basis for the ISM foundation exam. ISM, smart co-creation of customer value.
Summary PostGIS in Action, Second Edition teaches readers of all levels to write spatial queries that solve real-world problems. It first gives you a background in vector-, raster-, and topology-based GIS and then quickly moves into analyzing, viewing, and mapping data. This second edition covers PostGIS 2.0 and 2.1 series, PostgreSQL 9.1, 9.2, and 9.3 features, and shows you how to integrate with other GIS tools. Foreword by Paul Ramsey. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. About the Book Processing data tied to location and topology requires specialized know-how. PostGIS is a free spatial database extender for PostgreSQL, every bit as good as proprietary software. With it, you can easily create location-aware queries in just a few lines of SQL code and build the back end for a mapping, raster analysis, or routing application with minimal effort. PostGIS in Action, Second Edition teaches you to solve real-world geodata problems. It first gives you a background in vector-, raster-, and topology-based GIS and then quickly moves into analyzing, viewing, and mapping data. You'll learn how to optimize queries for maximum speed, simplify geometries for greater efficiency, and create custom functions for your own applications. You'll also learn how to apply your existing GIS knowledge to PostGIS and integrate with other GIS tools. Familiarity with relational database and GIS concepts is helpful but not required. What's Inside An introduction to spatial databases Geometry, geography, raster, and topology spatial types, functions, and queries Applying PostGIS to real-world problems Extending PostGIS to web and desktop applications Updated for PostGIS 2.x and PostgreSQL 9.x About the Authors Regina Obe and Leo Hsu are database consultants and authors. Regina is a member of the PostGIS core development team and the Project Steering Committee. Table of Contents What is a spatial database? Spatial data types Spatial reference system considerations Working with real data Using PostGIS on the desktop Geometry and geography functions Raster functions PostGIS TIGER geocoder Geometry relationships Proximity analysis Geometry and geography processing Raster processing Building and using topologies Organizing spatial data Query performance tuning Extending PostGIS with pgRouting and procedural languages Using PostGIS in web applications PART 1 INTRODUCTION TO POSTGIS PART 2 PUTTING POSTGIS TO WORK PART 3 USING POSTGIS WITH OTHER TOOLS
With the increasing reliance on digital means to transact goods that are retail and communication based, e-services continue to develop as key applications for business, finance, industry and innovation.Electronic Services: Concepts, Methodologies, Tools and Applications is an all-inclusive research collection covering the latest studies on the consumption, delivery and availability of e-services. This multi-volume book contains over 100 articles, making it an essential reference for the evolving e-services discipline.
