Innovative Performance Support: Strategies and Practices for Learning in the Workflow

Innovative Performance Support: Strategies and Practices for Learning in the Workflow

Author: Con Gottfredson

Publisher: McGraw Hill Professional

Published: 2011-01-07

Total Pages: 271

ISBN-13: 0071734473

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Real Learning Happens as You Work! Implement performance support to increase and accelerate employee performance. “It is a book that will become dog-eared from use as it is both a narrative and a reference. Valuable now, and over time; it is worth every cent of the $30 cover price. It is easy to read, and easy to fillet for the right information just when you need it. The book comes at a really important juncture in the trajectory of corporate learning and highlights the importance of learning in the workflow. It is the right book, at the right time, in the right way.” —Nigel Paine, MD NigelPaine.com Ltd “Innovative Performance Support significantly moves the learning revolution to the next level. It is the workplace, and the work itself, where performance support will make its mark, and Gottfredson and Mosher are the trailblazers.” —Marc J. Rosenberg, Marc Rosenberg and Associates Research shows that 80 percent of learning in the workplace occurs on the job, rather than in formal training sessions. Innovative Performance Support offers you a concise and comprehensive overview of performance support (PS) practices—ongoing, job-specific resources that ensure employees perform effectively on the job. From free, open-source applications like blogs and wikis to sophisticated new system software, this guide will help you implement the right PS strategy for your team. Innovative Performance Support: Saves the investment in formal training and increases productivity Reduces the learning time required to achieve successful performance Supplements or replaces existing training programs Cuts down on the use of help desks and other traditional in-house support functions Conrad A. Gottfredson and Bob Mosher break down the hows and whys of applying PS solutions to replace the patchwork of existing training programs that you might be using now. They show how leading firms deploy PS solutions to reduce costs, retain talent, and increase productivity and efficiency.


Job Aids and Performance Support

Job Aids and Performance Support

Author: Allison Rossett

Publisher: John Wiley & Sons

Published: 2012-06-29

Total Pages: 202

ISBN-13: 1118429613

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Job Aids and Performance Support in the Workplace gives us everything we’ve ever wanted to know about these invaluable tools and techniques! Allison Rossett and Lisa Schafer have created a comprehensive, pragmatic, and very readable guide. The authors don’t exaggerate when they claim it’s ‘knowledge everywhere.’


The Six Disciplines of Breakthrough Learning

The Six Disciplines of Breakthrough Learning

Author: Roy V. H. Pollock

Publisher: John Wiley & Sons

Published: 2015-04-27

Total Pages: 341

ISBN-13: 1118647998

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Get real results for your business – maximize your training and development programs Corporate learning and development programs play an undeniable role in successful business endeavors, but only when they're done right. The significant revisions in the third edition of The Six Disciplines of Breakthrough Learning add fresh, timely elements to a resource that has become known globally as a trusted guide for professionals determined to get the most of their companies' training and development programs. All-new examples, tools, guides, and insights combine to make an excellent, all-in-one resource for everyone from workplace professionals and HR managers to training development providers and businesses leaders looking to maximize the return on their enterprise's learning budget. Infused with current research and recent case studies, this resource serves as a practical guide that recommends concrete actions for producing tangible results. Tools, guides, and checklists in every chapter ensure that readers walk away with meaningful strategies that can be implemented right away. The book includes: A complete review of research drawn from thousands of insights, goals, and lessons learned Specific strategies and actions that can be put into effect quickly for immediate results A focus on ROI for business leaders wanting to make a clearer connection between dollars spent and new skills gained Checklists in each chapter to help learning organizations perform quality audits of new and existing learning programs The third edition of The Six Disciplines of Breakthrough Learning contains so many new resources and so much thoroughly-revised content that even those who own previous editions will find its reinvigorated approach highly beneficial. Strengthen the link between your learning efforts and your business goals with this increasingly popular, globally recognized resource.


ATD's Handbook for Training and Talent Development

ATD's Handbook for Training and Talent Development

Author: Elaine Biech

Publisher: Association for Talent Development

Published: 2022-05-24

Total Pages: 1135

ISBN-13: 1953946356

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Start, Build, and Navigate Your Training and TD Career ATD’s Handbook for Training and Talent Development is the premier resource and compendium of everything a training and talent development (TD) professional needs to know to start, build, and navigate a thriving career. Now in its third edition and grounded by the Talent Development Capability Model, this is more than a revised volume. This edition offers an up-to-date view of the growing roles of talent development professionals, our changing world of work, and the critical need for business alignment. Edited by Elaine Biech, the third edition is divided into eight sections comprising 57 chapters authored by 100 expert practitioners—the brightest thinkers in the field—who share foundational and advanced perspectives and information. The Handbook dives deeply into growing professional expertise and personal skills, virtual learning and remote work, trends affecting TD, managing organizational and career change, growing roles in TD, and understanding organizational impact and business alignment. Fifty online tools are available to download, and there is also a glossary and references. TD professionals, keep this practical, companionable volume close by; it’s the reference you will always turn to.


The Wiley Handbook of Learning Technology

The Wiley Handbook of Learning Technology

Author: Nick Rushby

Publisher: John Wiley & Sons

Published: 2016-04-25

Total Pages: 611

ISBN-13: 1118736435

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The Wiley Handbook of Learning Technology is an authoritative and up-to-date survey of the fast-growing field of learning technology, from its foundational theories and practices to its challenges, trends, and future developments. Offers an examination of learning technology that is equal parts theoretical and practical, covering both the technology of learning and the use of technology in learning Individual chapters tackle timely and controversial subjects, such as gaming and simulation, security, lifelong learning, distance education, learning across educational settings, and the research agenda Designed to serve as a point of entry for learning technology novices, a comprehensive reference for scholars and researchers, and a practical guide for education and training practitioners Includes 29 original and comprehensively referenced essays written by leading experts in instructional and educational technology from around the world


Revolutionize Learning & Development

Revolutionize Learning & Development

Author: Clark N. Quinn

Publisher: John Wiley & Sons

Published: 2014-04-28

Total Pages: 263

ISBN-13: 1118863615

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Transform learning and development practices to make your programs relevant and meaningful Existing training and development practices need a major overhaul. Learning and development practitioners and managers must increasingly face the fact that old methods are no longer relevant in today's tech-savvy world and, in many cases, they simply don't work. In Revolutionize Learning and Development, you'll get a straightforward look at how people really learn and get introduced to practical steps for rethinking, redesigning, and reestablishing learning delivery. This book shows you how to take advantage of new understandings and new technologies so you can make a meaningful impact on your organization. In four sections, the book lays out crucial background knowledge, conceptual frameworks, and practical steps for transforming learning and development so that it has the greatest return for businesses. Managers, practitioners, and executives will benefit from the illustrations, vignettes, and sidebars that highlight the author's advice and expertise. Learn to avoid the pitfalls of outdated and irrelevant learning solutions, including those that ignore the importance of clear objectives, proper execution, and thorough evaluation Discover the practical steps for implementing the best and most effective strategies for making the most of training programs Benefit from a thorough examination of what happens when managers and practitioners make major changes in strategy, leadership, and technology Get familiar with the roles of research-based frameworks, performance support, and informal learning Don't let learning and development myths derail you. Find out how to breathe new life into your programs with practical guidance designed to inspire today's best learning technology solutions.


Rapid Instructional Design

Rapid Instructional Design

Author: George M. Piskurich

Publisher: John Wiley & Sons

Published: 2015-01-06

Total Pages: 560

ISBN-13: 111897414X

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The classic guide to instructional design, fully updated for thenew ways we learn Rapid Instructional Design is the industry standard guideto creating effective instructional materials, providingno-nonsense practicality rather than theory-driven text. Beginningwith a look at what "instructional design" really means, readersare guided step-by-step through the ADDIE model to exploretechniques for analysis, design, development, intervention, andevaluation. This new third edition has been updated to cover newapplications, technologies, and concepts, and includes many newtemplates, real-life examples, and additional instructor materials.Instruction delivery has expanded rapidly in the nine years sincethe second edition's publication, and this update covers all themajor advances in the field. The major instructional models areexpanded to apply to e-learning, MOOCs, mobile learning, and socialnetwork-based learning. Informal learning and communities ofpractice are examined, as well. Instructional design is the systematic process by whichinstructional materials are designed, developed, and delivered.Designers must determine the learner's current state and needs,define the end goals of the instruction, and create an interventionto assist in the transition. This book is a complete guide to theprocess, helping readers design efficient, effective materials. Learn the ins and outs of the ADDIE model Discover shortcuts for rapid design Design for e-learning, Millennials, and MOOCs Investigate methods for emerging avenues of instruction This book does exactly what a well-designed course should do,providing relevant guidance for anyone who wants to know how toapply good instructional design. Eminently practical and fullyup-to-date, Rapid Instructional Design is the one-stop guideto more effective instruction.


Revolutionize Learning & Development

Revolutionize Learning & Development

Author: Clark N. Quinn

Publisher: John Wiley & Sons

Published: 2014-04-07

Total Pages: 263

ISBN-13: 1118864115

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Transform learning and development practices to make your programs relevant and meaningful Existing training and development practices need a major overhaul. Learning and development practitioners and managers must increasingly face the fact that old methods are no longer relevant in today's tech-savvy world and, in many cases, they simply don't work. In Revolutionize Learning and Development, you'll get a straightforward look at how people really learn and get introduced to practical steps for rethinking, redesigning, and reestablishing learning delivery. This book shows you how to take advantage of new understandings and new technologies so you can make a meaningful impact on your organization. In four sections, the book lays out crucial background knowledge, conceptual frameworks, and practical steps for transforming learning and development so that it has the greatest return for businesses. Managers, practitioners, and executives will benefit from the illustrations, vignettes, and sidebars that highlight the author's advice and expertise. Learn to avoid the pitfalls of outdated and irrelevant learning solutions, including those that ignore the importance of clear objectives, proper execution, and thorough evaluation Discover the practical steps for implementing the best and most effective strategies for making the most of training programs Benefit from a thorough examination of what happens when managers and practitioners make major changes in strategy, leadership, and technology Get familiar with the roles of research-based frameworks, performance support, and informal learning Don't let learning and development myths derail you. Find out how to breathe new life into your programs with practical guidance designed to inspire today's best learning technology solutions.


Designing Microlearning

Designing Microlearning

Author: Carla Torgerson

Publisher: Association for Talent Development

Published: 2019-12-31

Total Pages: 261

ISBN-13: 1950496139

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Learn to Create Effective Microlearning Microlearning is an essential tool that talent development professionals can use to fully engage their learners and tackle organizational performance needs. How do you know if the microlearning approach is successful? And what works? In Designing Microlearning, the newest volume in ATD’s What Works in Talent Development series, experts Carla Torgerson and Sue Iannone answer these and other questions including: Why choose microlearning for your learners and organization? How do you determine your approach and then execute the implementation? How do you demonstrate success? Where do you go once you’ve started? This guide for practitioners covers the four main uses for microlearning: preparation before a learning event, follow-up to support a learning event, stand-alone training, and performance support. It introduces MILE, the MIcroLEarning Design model, which outlines the details of creating a microlearning resource or program. Discover how to identify performance objectives; determine program technology and structure; create or select resources; promote what you designed; and monitor, modify, and evaluate it. Included are case studies, tips, and resources, as well as more than 20 job aids, checklists, and worksheets. Samples consist of: an assessment of your organization’s readiness and compatibility for microlearning a worksheet to guide the design of your microlearning a tool for aligning your microlearning measurement and evaluation efforts a communication plan for sharing key information with learners, managers, and stakeholders.


Employee-Generated Learning

Employee-Generated Learning

Author: Kasper Spiro

Publisher: Kogan Page Publishers

Published: 2024-03-03

Total Pages: 225

ISBN-13: 1398613185

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Developing learning materials has traditionally been a slow and costly process, with updates being a constant challenge. How can organizations counter this problem? Most companies adopt a learning strategy where content is created by a centralized learning and development (L&D) department, with no input from existing employees. This process is slow, expensive and makes it impossible to keep content updated. The solution is shifting content creation from a top-down approach to a bottom-up one, allowing employees to share their knowledge across the business. This approach is called Employee-generated Learning. Through it, L&D professionals have more time to focus on learning strategy and culture, analytics, ROI and addressing any knowledge gaps. This book is a practical guide that explains what Employee-generated Learning is, the benefits of this approach and how to implement it. It provides a framework for organizations of any size, enriched by detailed how-to's, industry insights and case studies from companies that have successfully implemented this bottom-up approach. Employee-Generated Learning covers the shift in learning trends from formal to informal learning and from theoretical learning to performance support. It outlines the performance, financial and productivity gains from kickstarting a knowledge-sharing culture. Most importantly, it is a practical manual on implementing Employee-generated Learning step by step. The book is ideal for all learning professionals looking to upskill their workforce at pace, capture the knowledge and experience of their staff and improve both individual and business performance.