(In)Appropriate Online Behavior
(In)Appropriate Online Behavior

Author: Jenny Arendholz

Publisher: John Benjamins Publishing

Published: 2013

Total Pages: 300

ISBN-13: 9027256349

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This descriptive and comprehensive study on the discursive struggle over interpersonal relations in online message boards is located at the fascinating interface of pragmatics and computer-mediated discourse – a research area which has so far not attracted much scientific interest. It sets out to shed light on the question how interpersonal relations are established, managed and negotiated in online message boards by giving a valid overview of the entire panoply of interpersonal relations (and their interrelations), including both positively and negatively marked behavior. With the first part of the book providing an in-depth discussion and refinement of the pivotal theoretical positions of both fields of research, students as well as professionals are (re-)acquainted with the subject at hand. Thus supplying a framework for the ensuing case study, the empirical part displays the results of the analysis of 50 threads (ca. 300,000 words) of a popular British message board.

The Compassionate Geek
The Compassionate Geek

Author: Don R. Crawley

Publisher: Soundtraining Net

Published: 2011-05-05

Total Pages: 164

ISBN-13: 9780983660705

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Note: There is a newer version of this book available. Please look up ISBN 978-0983660736. A real-world, plain-language how-to guide for delivering amazing customer service to end-users. Now in its second edition, The Compassionate Geek was written by tech people for tech people. There are no frills, just best practices and ideas that actually work! Filled with practical tips, best practices, and real-world techniques, The Compassionate Geek is a quick read with equally fast results. Here's what you'll find: Best practices for communicating with email, including examples The four intrinsic qualities of great service providers Best practices for communicating using chat and texting Ten tips for being a good listener Two practical ways to keep your emotions in check A flow chart for handling user calls What to do when the user is wrong How to work with the different generations in the workplace All of the information is presented in a straightforward style that you can understand and use right away. There's nothing "foo-foo," just down-to-earth tips and best practices learned from years of working with IT pros and end-users.

What If Everybody Did That?
What If Everybody Did That?

Author: Ellen Javernick

Publisher: Marshall Cavendish

Published: 2010

Total Pages: 40

ISBN-13: 9780761456865

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"Text first published in 1990 by Children's Press, Inc."

Adolescent Online Social Communication and Behavior: Relationship Formation on the Internet
Adolescent Online Social Communication and Behavior: Relationship Formation on the Internet

Author: Zheng, Robert Z.

Publisher: IGI Global

Published: 2009-11-30

Total Pages: 300

ISBN-13: 160566927X

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"This edited volume addresses the pressing need to establish a unified theoretical framework for adolescent online social communication research, specifically, identify the role and function of the Internet in adolescent social communication behavior, dynamic relationships among such things as adolescent social-psychological needs, personality, and social norms in online communication, and theories with practices in adolescent online social communication"--T.p. verso.

The Offensive Internet
The Offensive Internet

Author: Saul Levmore

Publisher: Harvard University Press

Published: 2012-05-07

Total Pages: 308

ISBN-13: 0674064313

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The Internet has been romanticized as a zone of freedom. The alluring combination of sophisticated technology with low barriers to entry and instantaneous outreach to millions of users has mesmerized libertarians and communitarians alike. Lawmakers have joined the celebration, passing the Communications Decency Act, which enables Internet Service Providers to allow unregulated discourse without danger of liability, all in the name of enhancing freedom of speech. But an unregulated Internet is a breeding ground for offensive conduct. At last we have a book that begins to focus on abuses made possible by anonymity, freedom from liability, and lack of oversight. The distinguished scholars assembled in this volume, drawn from law and philosophy, connect the absence of legal oversight with harassment and discrimination. Questioning the simplistic notion that abusive speech and mobocracy are the inevitable outcomes of new technology, they argue that current misuse is the outgrowth of social, technological, and legal choices. Seeing this clearly will help us to be better informed about our options. In a field still dominated by a frontier perspective, this book has the potential to be a real game changer. Armed with example after example of harassment in Internet chat rooms and forums, the authors detail some of the vile and hateful speech that the current combination of law and technology has bred. The facts are then treated to analysis and policy prescriptions. Read this book and you will never again see the Internet through rose-colored glasses.

Introduction to Omegle
Introduction to Omegle

Author: Gilad James, PhD

Publisher: Gilad James Mystery School

Published:

Total Pages: 77

ISBN-13: 9188786684

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Omegle is an online chat website that was created in 2009 by Leif K-Brooks. The website's tagline is "Talk to Strangers!" It allows users to have anonymous and random one-on-one conversations with strangers from all over the world. The website's popularity skyrocketed, and in 2010, it underwent a major redesign to make it more user-friendly. Omegle can be accessed through a web browser and requires no registration to use. The website pairs users randomly with each other and offers two conversation modes: text and video. The text mode allows users to communicate through messages, whereas, video mode enables users to see and talk to each other through a live webcam feed. Omegle has been controversial as it has been used for cyberbullying and inappropriate behavior. Despite the risks, Omegle still receives millions of users every month, and many find it a convenient way to meet new people.

Handbook of Research on Cyberbullying and Online Harassment in the Workplace
Handbook of Research on Cyberbullying and Online Harassment in the Workplace

Author: Ramos Salazar, Leslie

Publisher: IGI Global

Published: 2020-10-23

Total Pages: 717

ISBN-13: 1799849139

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Given users’ heavy reliance of modern communication technologies such as mobile and tablet devices, laptops, computers, and social media networks, workplace cyberbullying and online harassment have become escalating problems around the world. Organizations of all sizes and sectors (public and private) may encounter workplace cyberbullying within and outside the boundaries of physical offices. Workplace cyberbullying affects the entire company, as victims suffer from psychological trauma and mental health issues that can lead to anxiety and depression, which, in turn, can cause absenteeism, job turnover, and retaliation. Thus, businesses must develop effective strategies to prevent and resolve such issues from becoming too large to manage. The Handbook of Research on Cyberbullying and Online Harassment in the Workplace provides in-depth research that explores the theoretical and practical measures of managing bullying behaviors within an organization as well as the intervention strategies that should be employed. The book takes a look at bullying behavior across a variety of industries, including government and educational institutions, and examines social and legislative issues, policies and legal cases, the impact of online harassment and disruption of business processes and organizational culture, and prevention techniques. Featuring coverage on a broad range of topics such as sexual abuse and trolling, this book is ideally designed for business managers and executives, human resource managers, practitioners, policymakers, academicians, researchers, and students.

Want to Go Private?
Want to Go Private?

Author: Sarah Darer Littman

Publisher: Scholastic Inc.

Published: 2011-10-01

Total Pages: 338

ISBN-13: 0545389348

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Abby and Luke chat online. They've never met. But they are going to. Soon. Abby is starting high school--it should be exciting, so why doesn't she care? Everyone tells her to "make an effort," but why can't she just be herself? Abby quickly feels like she's losing a grip on her once-happy life. The only thing she cares about anymore is talking to Luke, a guy she met online, who understands. It feels dangerous and yet good to chat with Luke--he is her secret, and she's his. Then Luke asks her to meet him, and she does. But Luke isn't who he says he is. When Abby goes missing, everyone is left to put together the pieces. If they don't, they'll never see Abby again.

Sex and the Internet
Sex and the Internet

Author: Al Cooper

Publisher: Routledge

Published: 2013-08-21

Total Pages: 308

ISBN-13: 1135450889

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This groundbreaking book is the first of its kind to thoroughly explore the topic of cybersex and the effects of Internet use on sexuality. Focusing on treatment and assessment issues and the clinical implications of cybersex, this authoritative volume provides mental health professionals with an analysis of the most recent empirical evidence along with research specific to the impact of Internet use on couples and families, gay men, people with disabilities, children, and the workplace. Edited by one of the leading researchers, clinicians and authors in the emerging field of sex and the Internet, this book addresses the growing complexity of Internet sex issues and their impact on psychological functioning.