Improving Library Services to People with Disabilities

Improving Library Services to People with Disabilities

Author: Courtney Deines-Jones

Publisher: Elsevier

Published: 2007-02-28

Total Pages: 195

ISBN-13: 1780631057

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The book takes account of the key fact that to maximize their potential, people must have lifelong access to the information and services offered through books and libraries. Whether to address concerns of an ageing population or to enable all citizens to contribute fully through meaningful education and work opportunities, more emphasis is being given to promoting library services to people who have disabilities. This book is a compendium of articles focused on serving adults with disabilities in an international setting. From this book, librarians, policy makers and constituents will understand the importance of serving all potential patrons, will be exposed to best practices and model programs, and will learn techniques and strategies for improving the services their libraries offer. - Pragmatic approach gives librarians tools they can use immediately to improve their services - Policy overviews help librarians understand advocacy issues - Emphasis on universal access helps librarians and decision-makers understand how improving services for people with disabilities improves services for all patrons


Lifelong Learning in Public Libraries

Lifelong Learning in Public Libraries

Author: Donna L. Gilton

Publisher: Scarecrow Press

Published: 2012

Total Pages: 253

ISBN-13: 0810883562

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Lifelong Learning in Public Libraries demonstrates that public librarians can promote learning by combining the elements of Information Literacy Instruction (ILI) with traditional practices of public libraries. This approach contributes to the information enfranchisement of patrons and enhances the fulfillment of the traditional goals and purposes of libraries. Donna L. Gilton provides background on ILI and current developments in public library instruction and also examines educational theories and practices derived from the fields of behaviorism, cognitive psychology, constructivism, and educational humanism. Additional chapters delve into practices developed to deal with diverse groups and translate the theories and practices that have been outlined into a well-coordinated plan. The final chapters survey the role of libraries as cultural institutions. This book introduces the field of ILI to public librarians in the context of their own traditions and shows the unique ways that ILI can be implemented in public library settings. It encourages librarians to rethink practices to incorporate the principles of ILI and will enable public librarians to extend and enrich their instruction on information use. Lifelong Learning in Public Libraries is a valuable resource for librarians, educators, and leaders of public organizations.


Streamlining LIS Research

Streamlining LIS Research

Author: Amy J. Catalano

Publisher: Bloomsbury Publishing USA

Published: 2016-06-27

Total Pages: 208

ISBN-13:

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This collection of the best library research instruments will help you to streamline efforts and save time when researching. Surprisingly, instruction in library science rarely includes in-depth training on research methods, instrument selection, or test creation—leaving many librarians struggling when it comes to validating their own work. To bridge this gap, this professional's guide houses the leading library research instruments in use for the past 15 years, providing one-page evaluations to help expedite your research validation. The work features a variety of tests—such as the Beile Test of Information Literacy for Educators, Project SAILS, and the Library Anxiety Scale—and contains full text of each test when available. You'll learn essential details about the instrument, including the source, a description of its purpose, the development and validation of the test, its administrative procedure, and its psychometric properties where applicable. The book begins with a chapter on evaluating tests and other instruments, followed by a primer on establishing validity and reliability. Throughout the work, you'll tap into leading tests in the field, learn where they have been utilized, and gain access to contact information for the test authors. Topics covered include information literacy, library anxiety, service evaluation, services and library use, information-seeking behavior, and resource evaluation.


Creating Inclusive Library Environments

Creating Inclusive Library Environments

Author: Michelle Kowalsky

Publisher: American Library Association

Published: 2016-10-31

Total Pages: 233

ISBN-13: 083891487X

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Librarians are continually faced with challenges of how to best meet the needs of patrons with disabilities, whether those patrons have physical or intellectual disabilities, differing learning styles, or even temporary problems which impact their access and may change over time. And because planning considerations range from policies and organizational culture to facilities, technologies, and beyond, librarians need a guide that covers everything: areas that can be addressed quickly and easily as well as those that require long-term strategies. That guide is here. Packed with research-based best practices and handy checklists applicable to all types of libraries, this comprehensive resource defines what makes environments barrier-free, whether physical or virtual, and talks about how libraries can develop a user-centered culture; includes techniques for writing policies and procedures that are clear, realistic, and flexible; provides strategies for setting up facilities, training staff, and maintaining daily operations; discusses collaboration and outreach through community partnerships, including ways to connect patrons with nonprofits and disability organizations; offers programming and workshop ideas such as open houses, tutorials, and tours of the library; delves into assistive technology, website design, making vendor-purchased products accessible, and other information technology issues; and shares ideas for library assessment, realigning strategies, and staying current. This planning guide will enable libraries to create and maintain a truly inclusive environment for all patrons.


Academic Library Management

Academic Library Management

Author: Tammy Nickelson Dearie

Publisher: American Library Association

Published: 2018-12-13

Total Pages: 225

ISBN-13: 0838915590

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What does successful academic library management look like in the real world? A team of editors, all administrators at large research libraries, here present a selection of case studies which dive deeply into the subject to answer that question. Featuring contributions from a range of practicing academic library managers, this book spotlights case studies equally useful for LIS students and current managers;touches upon such key issues as human resource planning, public relations, financial management, organizational culture, and ethics and confidentiality;examines how to use project management methodology to reorganize technical services, create a new liaison service model, advance a collaborative future, and set up on-the-spot mentoring;discusses digital planning for archives and special collections;rejects "one size fits all" solutions to common challenges in academic libraries in favor of creative problem solving; andprovides guidance on how to use case studies as effective models for positive change at one's own institution. LIS instructors, students, and academic library practitioners will all find enrichment from this selection of case studies.


Assessing Service Quality

Assessing Service Quality

Author: Peter Hernon

Publisher: American Library Association

Published: 2015-05-12

Total Pages: 552

ISBN-13: 0838913105

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This extensively revised and updated edition explores even further the ways technology influences both the experiences of library customers and the ways libraries themselves can assess those experiences.


Improving the Quality of Library Services for Students with Disabilities

Improving the Quality of Library Services for Students with Disabilities

Author: Peter Hernon

Publisher: Libraries Unlimited

Published: 2005-12-30

Total Pages: 0

ISBN-13: 9781591583004

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The development and promotion of appropriate services for students with disabilities has been an integral part of the academic library since the 1990s. There remains, however, a dearth of literature—in marketing, library and information science, and other disciplines—that applies quality assessment instruments to existing programs. With this in mind, Hernon and Calvert present two versions of a data collection instrument, designed to compare the expectations of special students with their perceptions of how well a given service met their needs. Descriptions of successful initiatives at a variety of academic libraries are also included. Adaptive technologies. Anti-discrimination laws. Equity and compliance issues. In-house policies (and politics). All of these support, in one form or another, the development and promotion of appropriate services for students with physical, learning, or, increasingly, psychological disabilities. But what of service quality? To date, there is a dearth of literature—in marketing, library and information science, and other disciplines—that applies quality assessment instruments to programs for special student populations. Not until now has anyone compared the expectations of such students with their perceptions of how well a given service meets their needs. Peter Hernon, Philip Calvert, and their colleagues—Kathleen Rogers, Todd K. Herriott, and Ava Gibson—discuss the circumstances affecting services for the disabled, and provide two versions of a data collection instrument, loosely based on SERVQUAL, that individual institutions can modify to reflect their particular needs and situations. International in scope, it incorporates the perspective of university attorneys and compliance officers, as well as descriptions of successful initiatives by senior library administrators in the U.S. (Larry Hardesty, Rush G. Miller, Sarah Hamrick, and Jennifer Lann) and New Zealand (Helen Renwick, Philip Jane, and John Redmayne.) Improving the Quality of Library Services for Students with Disabilities will assist libraries and other service components of academic institutions to adopt a proactive position, as well as challenge staff assumptions of service expectations and information needs.


The Public Library Service

The Public Library Service

Author: International Federation of Library Associations and Institutions. Section of Public Libraries

Publisher: NBD Biblion Publishers

Published: 2001

Total Pages: 178

ISBN-13: 9783598218279

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The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.


Exploring Digital Ecosystems

Exploring Digital Ecosystems

Author: Alessandra Lazazzara

Publisher: Springer

Published: 2019-07-30

Total Pages: 451

ISBN-13: 303023665X

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The recent surge of interest in digital ecosystems is not only transforming the business landscape, but also poses several human and organizational challenges. Due to the pervasive effects of the transformation on firms and societies alike, both scholars and practitioners are interested in understanding the key mechanisms behind digital ecosystems, their emergence and evolution. In order to disentangle such factors, this book presents a collection of research papers focusing on the relationship between technologies (e.g. digital platforms, AI, infrastructure) and behaviours (e.g. digital learning, knowledge sharing, decision-making). Moreover, it provides critical insights into how digital ecosystems can shape value creation and benefit various stakeholders. The plurality of perspectives offered makes the book particularly relevant for users, companies, scientists and governments. The content is based on a selection of the best papers – original double-blind peer-reviewed contributions – presented at the annual conference of the Italian chapter of the AIS, which took place in Pavia, Italy in October 2018.