Improving Organizational Performance

Improving Organizational Performance

Author: Richard E. Kopelman

Publisher: Routledge

Published: 2019-12-06

Total Pages: 364

ISBN-13: 1317359933

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This book presents the Cube One framework, which provides a basis for understanding, diagnosing, and improving organizational performance. It is based on the premise that successful organizations enact practices that satisfy three key constituents: the enterprise itself, customers, and employees. This book offers a uniquely empirical approach by examining enterprise-, customer-, and employee-directed practices. Validity evidence is provided by survey research, studies of financial metrics, and the analysis of cases involving well-known organizations (such as Google, Four Seasons, and Mayo Clinic). The Cube One framework is equally applicable to organizations in the for-profit, nonprofit, and government sectors. After reading this book, students and scholars, as well as organizational practitioners in the fields of organizational behavior and management, will find a practical approach to improving organizational performance.


The Improvement Guide

The Improvement Guide

Author: Gerald J. Langley

Publisher: John Wiley & Sons

Published: 2009-06-03

Total Pages: 514

ISBN-13: 0470549033

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This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.


Organizational Assessment

Organizational Assessment

Author: Charles Lusthaus

Publisher: IDRC

Published: 2002

Total Pages: 222

ISBN-13: 9780889369986

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Organizational Assessment: A framework for improving performance


Improving Performance

Improving Performance

Author: Geary A. Rummler

Publisher: John Wiley & Sons

Published: 2012-12-11

Total Pages: 292

ISBN-13: 1118143701

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Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Gary Rummler reflects on the key needs of organizations faced with today's challenge of managing change in today's complex world. The book shows how to apply the three levels of performance and link performance to strategy, move from annual programs to sustained performance improvement, redesign processes, overcome the seven deadly sins of performance improvement and much more.


Improving Organizational Effectiveness Through Transformational Leadership

Improving Organizational Effectiveness Through Transformational Leadership

Author: Bernard M. Bass

Publisher: SAGE

Published: 1994

Total Pages: 256

ISBN-13: 9780803952362

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How can managers bring about optimum performance from the individuals in their organizations? What leadership techniques produce the most effective organizations? This book examines the theory and practice of the dynamic and innovative style of transformational leadership. The transformational leader encourages followers by acting as a role model, motivating through inspiration, stimulating intellectually, and giving individualized consideration to their needs and goals. Chapters explore how transformational leadership affects important issues in today's organizations such as delegation, teamwork, decision making, total quality management and corporate reorganization.


The Strategic Project Office

The Strategic Project Office

Author: J. Kent Crawford

Publisher: CRC Press

Published: 2001-11-05

Total Pages: 396

ISBN-13: 9781420028942

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Describing the initiation, design, execution, and control of a strategic project office, this book provides step-by-step instructions for establishing a PMO. The author emphasizes cost management, cultural change, risk assessment, resource allocation, and skills tracking to increase project value, organizational efficiency, and productivity. He explores various aspects relating to planning and implementing the strategic project office, and concludes by considering how to change the organizational culture to match the new organization. Concise and easy, the book covers the many pitfalls and minefields and provide strategies to avoid them.


Improving Organizational Performance

Improving Organizational Performance

Author: Gary V. Sluyter

Publisher: SAGE

Published: 1998

Total Pages: 148

ISBN-13: 9780761907510

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A practical guide to recently developed management principles, Improving Organizational Performance takes the reader beyond the basics of the TQM fad to the core concepts that undergird it. The book provides a basic reference and field guide for mental health service organizations that are interested in learning about and applying sound management principles. In addition to basic theory, it presents procedures for putting quality practices in place, using examples from the field to illuminate points, and including a complete case study to help organizations learn the quality improvement team process. Improving Organizational Performance is an effective tool for improving performance for managers in mental health, human services, and social services.


Improving Personal and Organisational Performance in Social Work

Improving Personal and Organisational Performance in Social Work

Author: Jane Holroyd

Publisher: Learning Matters

Published: 2012-03-22

Total Pages: 169

ISBN-13: 0857259962

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Within health and social care settings, high levels of sustained performance from individuals, teams, organisations and multi-agency collaborations are required. This book offers a service-oriented leadership approach for Social Work managers and looks to enhance personal effectiveness and ultimately organisational performance through human behaviour, thought and communication. It is designed to support the development of aspiring and front line managers in social work and care through the introduction of key concepts such as understanding the Self, Neuro-Linguistic Programming, self-leadership and communication.


Performance Evaluation

Performance Evaluation

Author: Ingrid J. Guerra-López

Publisher: John Wiley & Sons

Published: 2012-07-20

Total Pages: 322

ISBN-13: 1118504895

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Performance Evaluation is a hands-on text for practitioners, researchers, educators, and students in how to use scientifically-based evaluations that are both rigorous and flexible. Author Ingrid Guerra-López, an internationally-known evaluation expert, introduces the foundations of evaluation and presents the most applicable models for the performance improvement field. Her book offers a wide variety of tools and techniques that have proven successful and is organized to illustrate evaluation in the context of continual performance improvement.


Cultural Differences and Improving Performance

Cultural Differences and Improving Performance

Author: Bryan Hopkins

Publisher: CRC Press

Published: 2016-04-22

Total Pages: 326

ISBN-13: 1317156587

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One of the most significant and yet largely overlooked factors influencing performance and workplace problem solving in many large organizations is that of national culture. Managers, and the organizations for which they work, need to be able to understand the influence of cultural values and beliefs on performance in order to identify appropriate solutions; strategies appropriate in one part of the world may be ineffective or even counter-productive in another. Bryan Hopkins' ground breaking book relates the concept of cultural dimensions, as developed by writers such as Hofstede and Trompenaars, to the performance engineering approaches of Gilbert and Mager and Pipe, to show how strategies for solving workplace performance problems need to consider the cultural composition of the workforce. It then provides a practical structure for problem solving within the context of an international, multi-cultural environment. This is a book for both managers working in an international setting or for those in national organizations who are dealing with the challenge of culturally diverse workforces. It's also a book for governments seeking to understand the potential implications of national culture on civilian or even military interventions.