100 Tips for Hoteliers
100 Tips for Hoteliers

Author: Peter Venison

Publisher:

Published: 2005

Total Pages: 0

ISBN-13: 9780595367269

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Twenty-two years ago, author Peter Venison's Hotel Management became a best seller in the hotel and tourism industry, labeled a "must read" on the curriculum of every hotel school, and landed on the bookshelf of every hotel manager. Despite many requests for a follow-up volume, Venison declined, on the basis that he had nothing new to say. Now he does. Holed up for several weeks in five star hotels while concluding a complicated business deal, Venison realized that the standards offered by the industry still fall short of perfection. As a result, he has put pen to paper to produce this handy catalogue of suggestions to hoteliers, based upon his considerable personal experience as a hotelier and perpetual hotel guest. 100 Tips for Hoteliers guides you from the inception of a hotel to its opening and operation, offering practical tips for each stage of the journey. It should prove equally useful to hotel school students as a checklist of what they can expect, and also to practicing hotel managers as a reminder of their responsibilities. Proceeds from the sale of 100 Tips for Hoteliers will be donated to the Duke of Edinburgh Cup charity.

The Heart of Hospitality
The Heart of Hospitality

Author: Micah Solomon

Publisher: SelectBooks, Inc.

Published: 2016-10-11

Total Pages: 191

ISBN-13: 159079379X

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Success in today’s rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company’s president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today’s top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage today’s new breed of luxury travelers Double-five-star chef and hotelier Patrick O’Connell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with today’s travelers Restaurateur Traci Des Jardins on building a “narcissism-free” hospitality culture Legendary chef Eric Ripert’s principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, “If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you’ll find the secrets here.”

Great American Hoteliers
Great American Hoteliers

Author: Stanley Turkel

Publisher: AuthorHouse

Published: 2009

Total Pages: 390

ISBN-13: 144900752X

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During the thirty years prior to the Civil War, Americans built hotels larger and more ostentatious than any in the rest of the world. These hotels were inextricably intertwined with American culture and customs but were accessible to average citizens. As Jefferson Williamson wrote in "The American Hotel" ( Knopf 1930), hotels were perhaps "the most distinctively American of all our institutions for they were nourished and brought to flower solely in American soil and borrowed practically nothing from abroad". Development of hotels was stimulated by the confluence of travel, tourism and transportation. In 1869, the transcontinental railroad engendered hotels by Henry Flagler, Fred Harvey, George Pullman and Henry Plant. The Lincoln Highway and the Interstate Highway System triggered hotel development by Carl Fisher, Ellsworth Statler, Kemmons Wilson and Howard Johnson. The airplane stimulated Juan Trippe, John Bowman, Conrad Hilton, Ernest Henderson, A.M. Sonnabend and John Hammons.. My research into the lives of these great hoteliers reveals that none of them grew up in the hospitality business but became successful through their intense on-the- job experiences. My investigation has uncovered remarkable and startling true stories about these pioneers, some of whom are well-known and others who are lost in the dustbin of history.

Great American Hoteliers Volume 2
Great American Hoteliers Volume 2

Author: Stanley Turkel

Publisher:

Published: 2016-01-08

Total Pages: 0

ISBN-13: 9781504967037

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This book is a sequel to my first hotel book, ?Great American Hoteliers: Pioneers of the Hotel Industry? AuthorHouse 2009. It tells the fascinating and unpredictable stories of seventeen hotel pioneers who were (and are) important in the development of the hotel industry in the United States. Many of them are relatively unknown and lost in the dustbin of American history. Their biographies comprise this sequel called ?Great American Hoteliers Volume 2: Pioneers of the Hotel Industry?: ? Stewart William Bainum (1920-2014) ? Curtis Leroy Carlson (1914-1999) ? Cecil Burke Day (1934-1978) ? Louis Jacob Dinkler (1864-1928) ? Eugene Chase Eppley (1884-1958) ? Roy C. Kelley (1905-1997) ? Arnold S. Kirkeby (1901-1962) ? Julius Manger (1868-1937) ? Robert R. Meyer (1882-1947) ? Albert Pick, Jr. (1895-1977) ? Jay Pritzker (1922-1999) ? Harris Rosen (1939) ? Ian Schrager (1946) ? Vernon B. Stouffer (1901-1974) ? William Cornelius Van Horne (1843-1915) ? Robert E. Woolley (1935) ? Stephen Allen Wynn (1942) As you will note, four of these great American hoteliers are alive and productive as I write this sequel: Harris Rosen, Ian Schrager, Robert Woolley and Steve Wynn.

21st Century Hotel
21st Century Hotel

Author: Graham Vickers

Publisher: Laurence King Publishing

Published: 2005

Total Pages: 252

ISBN-13: 1856694011

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The public's appetite for new and excitingly designed hotels is insatiable. Never before have hotels been so earnestly responsive to the zeitgeist. How else can we explain the latest trends in design which at one extreme increasingly blur the border between lodging, lifestyle and living theatre, and at the other seek to reinvent the more discreet manners and style of the grand hotels of the late 19th century? 21st-Century Hotel highlights the latest examples of these trends and more as the international hotel sector finds newer and more imaginative ways to invent and reinvent itself in order to match the mood of the moment. A large-format bible of style for architects and interior designers, this book outlines the very latest developments in types of hotel design and then showcases the best on international scene through five themed chapters. It features forty six unusual

The Life of a Hotelier
The Life of a Hotelier

Author: Al Deberry

Publisher: Clovercroft Publishing

Published: 2020-10-06

Total Pages: 192

ISBN-13: 9781950892594

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"The Life of a Hotelier" follows the author on his journey through the hospitality industry. His stories are designed to give unique and impactful anecdotes from behind the scenes of the hotel industry. Anyone who has ever worked at a hotel, stayed at a hotel or lived the life of a "Road warrior" can appreciate his true tales of the good, the bad, and the unbelievable. The hotel business is a fast-paced life, where days run into weeks, weeks into months, and months into years. The doors never close, and the guests keep coming. Addresses may change of the players in the game and the employees may change, but most people in the hotel industry would not think of having a career in any other profession.

Hotels of North America
Hotels of North America

Author: Rick Moody

Publisher: Hachette+ORM

Published: 2015-03-17

Total Pages: 184

ISBN-13: 0316329193

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From the acclaimed Rick Moody, a darkly comic portrait of a man who comes to life in the most unexpected of ways: through his online reviews. Reginald Edward Morse is one of the top reviewers on RateYourLodging.com, where his many reviews reveal more than just details of hotels around the globe -- they tell his life story. The puzzle of Reginald's life comes together through reviews that comment upon his motivational speaking career, the dissolution of his marriage, the separation from his beloved daughter, and his devotion to an amour known only as "K." But when Reginald disappears, we are left with the fragments of a life -- or at least the life he has carefully constructed -- which writer Rick Moody must make sense of. An inventive blurring of the lines between the real and the fabricated, Hotels of North America demonstrates Moody's masterly ability to push the bounds of the novel.

Revenue Management
Revenue Management

Author: Robert G. Cross

Publisher: Crown Currency

Published: 2011-04-27

Total Pages: 289

ISBN-13: 0307788989

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From the man the Wall Street Journal hailed as "the guru of Revenue Management" comes revolutionary ways to recover from the after effects of downsizing and refocus your business on growth. Whatever happened to growth? In Revenue Management, Robert G. Cross answers this question with his ground-breaking approach to revitalizing businesses: focusing on the revenue side of the ledger instead of the cost side. The antithesis of slash-and-burn methods that left companies with empty profits and dissatisfied stockholders, Revenue Management overturns conventional thinking on marketing strategies and offers the key to initiating and sustaining growth. Using case studies from a variety of industries, small businesses, and nonprofit organizations, Cross describes no-tech, low-tech, and high-tech methods that managers can use to increase revenue without increasing products or promotions; predict consumer behavior; tap into new markets; and deliver products and services to customers effectively and efficiently. His proven tactics will help any business dramatically improve its bottom line by meeting the challenge of matching supply with demand.

Hotel Finance
Hotel Finance

Author: Anand Iyengar

Publisher: Oxford University Press, USA

Published: 2008

Total Pages: 0

ISBN-13: 9780195694468

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Hotel Finance is a comprehensive textbook, designed especially for the students of Hotel Management. The book explores theoretical financial concepts relevant to the hospitality organizations, such as Financial Analysis and Planning, Management of Working Capital, Capital Budgeting, Long Term Financing for Hospitality Organizations in detail. The book imparts a good understanding of financial principles to the students of hospitality studies and discusses issues related to the changes in the financial environment affecting the hospitality business. The book has a lot of case studies, which have been taken from the hospitality industry. The problems and illustrations are also directed at the application of the principles of finance to the hospitality business. Each chapter contains adequate self-test questions that serve as checkpoints for students to assess their level of understanding.