This book offers anaesthetists, intensivists, and other critical care staff ways of improving communication in everyday clinical practice, and provides practical communication tools that can be used in difficult or unfamiliar circumstances. It demonstrates how communication can improve patient care and safety with numerous practical examples.
Communication in anaesthesia, pain management, and intensive care can have profound impacts on patients and healthcare colleagues. Good communication can result in better patient outcomes and experiences of the hospital setting, whereas poor communication is frequently at the heart of adverse incidents, complaints, and litigation. This handbook outlines two model frameworks to improve communication: one to give structure to an interaction and one that explores language structures and the layers of meaning to our words. The frameworks are essential tools for communicating with children, obstetric patients, and those with needle phobia. A practical guide, the book is packed with useful tips to enhance interactions with both patients and colleagues. Numerous examples and vignettes clearly demonstrate ideas that will improve patient care, safety, and bring out the best in everyone around. Fully updated with new clinical guidelines and literature, the second edition includes new chapters on how to talk to patients in pain, featuring motivational interviewing techniques, and on social media. Increased coverage of managing challenging situations, includes communicating with distressed relatives, dealing with complaints, and working with interpreters. The contributors and editors are senior clinicians from North America, Europe, and Australasia, working at the coalface of perioperative and critical care. Blending theory, science, and practicality, this book complements resources for communication skills teaching in anaesthesia and other related professional groups.
The global trend of increasingly ageing societies and long term illnesses has meant a growth in demand for intensive care resources. This book advises on leadership and organizational development of intensive care units, in order to give best practices for governance, performance, emergency response and safety. Written by international experts in the field, each chapter allows researchers, clinicians and service providers worldwide to be able to refer to this single reference book. In seven parts, the volume will tackle aspects of intensive care management in both global and local contexts, and interrogate the key concerns that service providers face. It works as an informative guide for the practical administration of intensive care, as well as being international in its design and information.
Now in paperback, the second edition of the Oxford Textbook of Critical Care is a comprehensive multi-disciplinary text covering all aspects of adult intensive care management. Uniquely this text takes a problem-orientated approach providing a key resource for daily clinical issues in the intensive care unit. The text is organized into short topics allowing readers to rapidly access authoritative information on specific clinical problems. Each topic refers to basic physiological principles and provides up-to-date treatment advice supported by references to the most vital literature. Where international differences exist in clinical practice, authors cover alternative views. Key messages summarise each topic in order to aid quick review and decision making. Edited and written by an international group of recognized experts from many disciplines, the second edition of the Oxford Textbook of Critical Careprovides an up-to-date reference that is relevant for intensive care units and emergency departments globally. This volume is the definitive text for all health care providers, including physicians, nurses, respiratory therapists, and other allied health professionals who take care of critically ill patients.
This new edition provides an up-to-date and thoughtful guide to supporting women in labour, looking at a range of techniques and approaches that promote a safe and positive experience of birth for women and their families. Across the world, support in labour has been shown to reduce obstetric interventions and improve outcomes for women and babies. Written by two highly experienced midwifery authors, this text draws on a wide range of cutting-edge research on this topic, identifying how the evidence can be applied to everyday practice. Narratives from women and practitioners, including midwives, doulas, childbirth educators and students, are used to illustrate a range of situations where the quality of support is central to the quality of the experience and outcome. Supporting Women for Labour and Birth encourages readers to reflect on their experiences and examine the evidence provided by both research and experiences of women and practitioners in order to explore how this could be incorporated into their practice. The only book to deal directly with the practical and emotional issues associated with labour support, this is an ideal text for student midwives and an important reference for practising midwives, doulas and other childbirth practitioners.
This book is unique in providing a comprehensive overview of the human factors issues relevant to patient safety during acute care. By elucidating the principles of human behavior and decision-making in critical situations and identifying frequent sources of human error, it will help healthcare professionals provide safer, more effective treatment when dealing with emergencies characterized by uncertainty, high stakes, time pressure, and stress. The third edition has emerged from an ongoing synergistic relationship between clinicians and behavioral scientists on both sides of the Atlantic to update and enhance each chapter -- blending the strengths of the two professions into a readily accessible text. Among other improvements, readers will find sharper articulation of concepts and significantly more information on the organizational impact on individual and team performance. Crisis Management in Acute Care Settings is the required reference for all who are learning about, teaching, or providing acute and emergency healthcare. It will be of high value for undergraduate and graduate medical and nursing program and offer a much-needed resource for those who use high-fidelity healthcare simulation to teach teamwork.
Long recognized as the gold standard emergency airway management textbook, The Walls Manual of Emergency Airway Management, Sixth Edition, remains the most trusted reference on this challenging topic. This practical reference, edited by Drs. Calvin A. Brown III, John C. Sakles, Nathan W. Mick, Jarrod M. Mosier, and Darren A. Braude, is the foundation text for these nationally recognized programs: The Difficult Airway Course: EmergencyTM, The Difficult Airway Course: Critical CareTM, The Difficult Airway Course: EMSTM, and The Difficult Airway Course: Residency EditionTM. Its hands-on approach provides the concrete guidance you need to effectively respond wherever adult or pediatric airway emergencies may occur, including in and out of hospital settings, emergency departments, and urgent care centers.
Implementing safety practices in healthcare saves lives and improves the quality of care: it is therefore vital to apply good clinical practices, such as the WHO surgical checklist, to adopt the most appropriate measures for the prevention of assistance-related risks, and to identify the potential ones using tools such as reporting & learning systems. The culture of safety in the care environment and of human factors influencing it should be developed from the beginning of medical studies and in the first years of professional practice, in order to have the maximum impact on clinicians' and nurses' behavior. Medical errors tend to vary with the level of proficiency and experience, and this must be taken into account in adverse events prevention. Human factors assume a decisive importance in resilient organizations, and an understanding of risk control and containment is fundamental for all medical and surgical specialties. This open access book offers recommendations and examples of how to improve patient safety by changing practices, introducing organizational and technological innovations, and creating effective, patient-centered, timely, efficient, and equitable care systems, in order to spread the quality and patient safety culture among the new generation of healthcare professionals, and is intended for residents and young professionals in different clinical specialties.
Hypnosis is an interaction where a trance state of consciousness is induced and utilized to produce beneficial psychological and physiological changes by suggestions. Used since ancient times, today it is a scientific, highly effective treatment in medicine freed from authoritarian, manipulative and esoteric burden. It allows communication with the unconscious mind where otherwise unrecognized and are organized and regulated. A major advantage for patients is that after simple guidance they can use it themselves in the form of self-hypnosis. Moreover, in acute medicine such as emergencies or surgeries patients often enter a natural trance state all by itself making hypnotic induction dispensable and hypnotic communication easy and fundamental. However, the potential of hypnosis is yet widely unknown or underrepresented both in psychotherapy and somatic medicine. A deeper knowledge of clinical hypnosis and a wider distribution of relevant study results can bridge the historical living apart and bring back hypnosis to medicine. Hypnosis and suggestions provide a model to explain a wide variety of beneficial as well as harmful effects in medicine, and thus supplement the placebo/nocebo model. In addition, hypnosis and hypnotherapy opens interesting scientific insights into human brain functions, and into character and functioning of suggestions. The goal of leaving the very special setting of books and hypnosis journals and presenting hypnosis to a wide spectrum of readers in psychology and medicine is to increase its visibility, its impact and application. The application concerns both, the specific treatment of specific patients with specific complaints by an expert called hypnotherapy and the more general use of therapeutic hypnotic communication of health care personnel with all patients in all medical situations. On the other hand, hypnosis could benefit from a possible desirable stimulation of further research in this field.
This text offers anaesthetists, intensivists, and other critical care staff ways of improving communication in everyday clinical practice, and provides practical communication tools that can be used in difficult circumstances. It demonstrates how communication can improve patient care and safety with numerous practical examples.