Quality is Just the Beginning
Quality is Just the Beginning

Author: Steve Levit

Publisher: McGraw-Hill Companies

Published: 1994

Total Pages: 232

ISBN-13:

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In this challenge to mainstream thinking on Total Quality Management and related concepts, Levit argues that product quality and customer satisfaction are insufficient as corporate goals. He shows how to adopt a new responsiveness paradigm that encompasses quality, cycle time, teams, and other key variables. Illustrated.

Historical Dictionary of Cyprus
Historical Dictionary of Cyprus

Author: Farid Mirbagheri

Publisher: Rowman & Littlefield

Published: 2021-12-10

Total Pages: 322

ISBN-13: 1538111586

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As a major tourist destination and the most eastern member of the European Union, housing two British Sovereign Bases and sitting at the intersection of three continents, Cyprus attracts international attention in more ways than one; hence the complex web of converging and conflicting outside interests that has marked and scarred the country’s history. Since 2009, when the previous edition appeared, further big changes have occurred with the United Nations-led efforts to bring about a settlement to the Cyprus problem as well as the latest on the exploration of hydrocarbon in the eastern Mediterranean seabed. Historical Dictionary of Cyprus, Second Edition contains a chronology, an introduction, and an extensive bibliography. The dictionary section has several hundred cross-referenced entries on important personalities, politics, economy, foreign relations, religion, architecture, and culture. This book is an excellent resource for students, researchers, and anyone wanting to know more about Cyprus.