Ethical Dilemmas in the Creative, Cultural and Service Industries
Ethical Dilemmas in the Creative, Cultural and Service Industries

Author: Johan Bouwer

Publisher: Routledge

Published: 2019-05-22

Total Pages: 302

ISBN-13: 0429559852

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Ethical Dilemmas in the Creative, Cultural and Service Industries enhances professional ethical awareness and supports students' development of skills for ethical decision-making in these growing sectors. It focusses on the shaping of personal and professional values, and dealing with the moral and ethical issues that (future) professionals may encounter in practice. Including a multitude of varied and interdisciplinary case studies, this textbook adopts an applied ethical approach which enables the student to combine basic ethical theory with relevant and ‘real-life’ cases. Major ethical issues such as CSR, ethical leadership, human rights, fraud, employee rights and duties, new technology and (social) entrepreneurship are addressed. This will be invaluable reading for students studying tourism, hospitality, leisure, events, marketing, healthcare, logistics, retail and game development. It will also be a suitable resource for in-company training of practitioners already working in this wide range of domains.

Organizational Behavior Challenges in the Tourism Industry
Organizational Behavior Challenges in the Tourism Industry

Author: Aydin, ?ule

Publisher: IGI Global

Published: 2019-12-27

Total Pages: 524

ISBN-13: 1799814904

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Improving positive and reducing negative organizational behaviors in businesses are important in terms of organizational success as this will lead to an increase in employee organizational commitment and job satisfaction. Considering that the tourism industry has such a dynamic structure, it is obvious that behavioral issues in the industry need to be scrutinized. Organizational Behavior Challenges in the Tourism Industry is a collection of innovative research that aims to explore relevant theoretical frameworks in terms of organizational behavior issues and provides the opportunity for tourism organizations to understand their employees’ behavior. While highlighting topics including emotional labor, deviant behavior, and organizational cynicism, this book is ideally designed for hotel managers, tour directors, restaurateurs, travel agents, business managers, professionals, researchers, academicians, and students.

The Conscious Creative
The Conscious Creative

Author: Kelly Small

Publisher: House of Anansi

Published: 2020-08-04

Total Pages: 219

ISBN-13: 1487008031

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An actionable guide to mindfulness and practical ethics for any creative professional who wants to make a living without selling their soul. It can be difficult to live according to our values in a complicated world. At a time when capitalism seems most unforgiving but the need for paying work remains high, it is important to learn how we can be more mindful and intentional about our impact — personal, social, economic, and environmental. As designer and creative director Kelly Small had to do to navigate a crisis of ethics and burnout in their career in advertising, we can admit our complicity in problematic systems and take on the responsibility of letting our own conscience guide our decisions. Start with one or many of these 100+ rigorously researched, ultra-practical action steps: Co-create and collaborate Get obsessed with accessibility Demand diverse teams Commit to self-care Make ethics a competitive edge Be mindful of privilege Create for empowerment, not exploitation With a humorous and irreverent tone, Small reveals how when we release unnecessary judgement and become action-oriented, we can clarify the complicated business of achieving an ethical practice in the creative industries. Discover the power of incremental, positive changes in our daily work-lives and the fulfillment of purposeful work.

Messy Ethics in Human Rights Work
Messy Ethics in Human Rights Work

Author: Shayna Plaut

Publisher: UBC Press

Published: 2023-08-15

Total Pages: 281

ISBN-13: 0774868538

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Human rights work takes place everywhere, every day, and in every way, but good intentions don’t always bring the intended results. Messy Ethics in Human Rights Work invites readers to engage in a series of overlapping conversations about the complex messiness of ethics in practice, and the implications for human rights work in academia and beyond. Contributors share their ethical dilemmas. How did they evaluate a situation and ways to resolve it? Where did or didn’t they seek guidance? What might they have done differently? This thoughtful work proposes that personal reflection and sometimes uncomfortable discussion are essential components of critical human rights practice.

Research Anthology on Business Law, Policy, and Social Responsibility
Research Anthology on Business Law, Policy, and Social Responsibility

Author: Management Association, Information Resources

Publisher: IGI Global

Published: 2023-12-21

Total Pages: 2119

ISBN-13:

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The complicated interactions between business, law, and societal expectations pose an unprecedented challenge in modern commerce. Businesses navigate an intricate ecosystem shaped by legal principles, government regulations, and evolving societal values. The Research Anthology on Business Law, Policy, and Social Responsibility comprehensively explores critical issues as societal expectations for responsible business practices rise across a four-volume collection. The anthology's timely significance makes this reference with an exhaustive coverage an indispensable resource. Carefully curated, the collection sheds light on the latest trends, techniques, and applications in business law and policy. Covering topics from the transformation of business ethics in the digital era to the role of multi-national corporations in enforcing competition laws, the anthology serves as a vital reference for academics, lawyers, policymakers, and business professionals. Libraries seeking expansive and diverse research materials will find this anthology to be an exceptional solution, enriching the academic environment and serving as an invaluable tool for researchers, educators, and students. The Research Anthology on Business Law, Policy, and Social Responsibility is a comprehensive addition to any institution's collection, addressing the diverse needs of those exploring the landscape of business law and policy.

Navigating Ethical Dilemmas in Creative Arts Therapies
Navigating Ethical Dilemmas in Creative Arts Therapies

Author: Taylor & Francis Group

Publisher: Routledge

Published: 2021-12-29

Total Pages: 208

ISBN-13: 9781032006710

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Navigating Ethical Dilemmas in Creative Arts Therapies uses a case-based approach to provide practical guidance for practitioners on the skillful application of ethical decision-making in art therapy. The book introduces the DO ART model, an ethical decision-making model specific to the practice of art therapy. Walking readers through common areas of ethical dilemmas, chapters detail how art making can be used to navigate the model, supporting the well-documented practice of art therapists engaging in art making processes themselves. Topics covered include boundaries and confidentiality, assessment, storage and exhibition, materials, multicultural issues, technology in art therapy, working with vulnerable populations, supervision and training, and ethical research Art therapists at all levels will find this book to be a necessary resource for their practice.

Revolutionizing the Service Industry With OpenAI Models
Revolutionizing the Service Industry With OpenAI Models

Author: Demir, Mahmut

Publisher: IGI Global

Published: 2024-04-23

Total Pages: 333

ISBN-13:

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The pressing challenges businesses face are rising, including the ethical considerations associated with artificial intelligence (AI) in the service industry. Revolutionizing the Service Industry with OpenAI Models is a book rooted in real-world examples and expert insights, which provides practical solutions by implementing the latest technology and explores the impact of AI-powered conversational agents on the service sector. The book commences with an enlightening introduction that underscores the transformative power of ChatGPT and OpenAI models, setting the stage for a deep dive into their role in reshaping the service industry. Through a systematic examination of current challenges and opportunities, the text unveils the innovations brought about by ChatGPT in customer service, revealing its potential to enhance response times, handle complex inquiries, and deliver personalized experiences on an unprecedented scale. Delving into designing conversational user interfaces, addressing language barriers, and deploying AI in sensitive sectors like healthcare, the book guides readers through responsible and effective implementation. It balances the exploration of AI-driven automation with understanding the importance of maintaining a human touch in service interactions. This book is ideal for business owners, managers, and decision-makers seeking to leverage AI-powered conversational agents for strategic advantage. Simultaneously, AI enthusiasts, researchers, and developers will find invaluable insights into the current issues, best practices, and future trends in AI-driven customer interactions.

Ethical Issues in Business - Second Edition
Ethical Issues in Business - Second Edition

Author: Peg Tittle

Publisher: Broadview Press

Published: 2016-12-15

Total Pages: 570

ISBN-13: 1554812402

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Peg Tittle’s ambitious business ethics text brings together readings, cases, and the author’s own informed opinions. The second edition includes over a dozen new readings and case studies, as well as a new chapter on issues in Information and Communication Technology. Includes - Canonical and topical readings on issues ranging from whistleblowing and advertising to international business, the nature of capitalism, and the environment - Engaging overviews from the author encourage careful reflection and critical examination of conventional assumptions - What to Do? scenarios and Case Studies illustrate the practical relevance of each topic - Comprehensive introductions to ethical theory and the ethics of business - Questions following each selection test understanding and promote active reading - A primer on ethical institutions examines the role of ethics consultants, codes of ethics, and more

Creative Arts Marketing
Creative Arts Marketing

Author: Liz Hill

Publisher: Routledge

Published: 2017-10-10

Total Pages: 360

ISBN-13: 1315447665

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Creative Arts Marketing third edition is a long-awaited update of a classic and influential text. A ground-breaking book when first published, it covers the core concepts of marketing and management as they apply to the arts and heritage industries with a depth that is still unrivalled. With an emphasis on global case studies, practical examples and discussion questions and an author team that draws from rich and varied experiences in the arts management sector, the book serves as a text for students as much as it is a practitioner's guide to industry best practice. Extensively revised to reflect the dramatic changes to this industry, this edition integrates organizational and management subject matter, reflecting the marketing function’s deeper involvement in broad organizational issues. This fully updated and revised third edition features: Audience diversity and audience development The impact of digital technologies on the industry An exploration of the increasingly complex relationship between public and private funding for the arts Ethics and sustainability issues for arts marketers Cultural policy changes in the industry Including a brand new companion website, complete with materials for tutors and students for the first time, the return of this important text will be welcomed by students, tutors and professionals in the arts.