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Author: Nancy Foy
Publisher: Gower Publishing Company, Limited
Published: 1997
Total Pages: 268
ISBN-13: 9780566079481
DOWNLOAD EBOOKThis bestselling introduction to empowerment is written at a very personal level, with a healthy dash of scepticism, and with extended case studies of IBM and British Telecom. It is aimed at people managers at all levels.
Author: Kenneth L. Murrell
Publisher: McGraw-Hill Companies
Published: 2000
Total Pages: 204
ISBN-13: 9780071356169
DOWNLOAD EBOOKResponsibility helps employees feel valuable, and this book aims to show managers how to create an atmosphere of responsibility, benefiting both employees and managers. It explains what empowerment means, why performance improves through empowerment and when to increase responsibility to employees.
Author: Marty Cagan
Publisher: John Wiley & Sons
Published: 2020-12-03
Total Pages: 435
ISBN-13: 1119691257
DOWNLOAD EBOOK"Great teams are comprised of ordinary people that are empowered and inspired. They are empowered to solve hard problems in ways their customers love yet work for their business. They are inspired with ideas and techniques for quickly evaluating those ideas to discover solutions that work: they are valuable, usable, feasible and viable. This book is about the idea and reality of "achieving extraordinary results from ordinary people". Empowered is the companion to Inspired. It addresses the other half of the problem of building tech products?how to get the absolute best work from your product teams. However, the book's message applies much more broadly than just to product teams. Inspired was aimed at product managers. Empowered is aimed at all levels of technology-powered organizations: founders and CEO's, leaders of product, technology and design, and the countless product managers, product designers and engineers that comprise the teams. This book will not just inspire companies to empower their employees but will teach them how. This book will help readers achieve the benefits of truly empowered teams"--
Author: Josh Bernoff
Publisher: Harvard Business Press
Published: 2010-09-14
Total Pages: 261
ISBN-13: 1422162338
DOWNLOAD EBOOKIt's the new normal. Now all of your employees are Twittering away and friending clients on Facebook. Not to mention customers--who feel obligated to update your Wikipedia entry with product complaints. In this new world, dealing with empowered employees and customers --Insurgents -- is only going to get more challenging. Employees are using this technology in the workplace and customers are using it in the marketplace, and neither obey the rules you set up. This chaos is your future as a manager. You could try to shut it down and shut it off. Or you can harness it and reap the business benefits. According to Josh Bernoff and Ted Schadler of Forrester Research (the organization that brought you Groundswell), your defense against insurgents is to enable them. At its heart, this is a book about how to scale the management of insurgency, both the innovation of insurgent employees and the energy of insurgent customers. The key is a process Forrester calls E Triple S, for the four elements of managing insurgents effectively: empowering, selecting, scaling, and socializing. While it's based in current trends, the core concept of Managing Insurgents -- that the next management and innovation challenge is harnessing individuals empowered by mobile, social, and connected technology -- is a new idea. In the wake of Groundswell, dozens of social-technology-for-business books cropped up. And there are plenty of books on improving your customer service. But there's no serious business book about management, marketing, and innovation in the throes of this trend. When Insurgency hits, it will be perceived not just as a sequel to Groundswell but as the start of a new management philosophy.
Author: Marshall Goldsmith
Publisher: Profile Books
Published: 2010-09-03
Total Pages: 255
ISBN-13: 1847651313
DOWNLOAD EBOOKYour hard work is paying off. You are doing well in your field. But there is something standing between you and the next level of achievement. That something may just be one of your own annoying habits.Perhaps one small flaw - a behaviour you barely even recognise - is the only thing that's keeping you from where you want to be. It may be that the very characteristic that you believe got you where you are - like the drive to win at all costs - is what's holding you back. As this book explains, people often do well in spite of certain habits rather than because of them-and need a "to stop" list rather than one listing what "to do". Marshall Goldsmith's expertise is in helping global leaders overcome their unconscious annoying habits and become more successful. His one-on-one coaching comes with a six-figure price tag - but in this book you get his great advice for much less. Recently named as one of the world's five most-respected executive coaches by Forbes, he has worked with over 100 major CEOs and their management teams at the world's top businesses. His clients include corporations such as Goldman Sachs, Glaxo SmithKline, Johnson and Johnson and GE.
Author: Jane Nelsen
Publisher:
Published: 2019-07
Total Pages: 54
ISBN-13: 9780982121054
DOWNLOAD EBOOKAs Alfred Adler and Rudolf Dreikurs taught, behavior is goal directed, and people constantly seek to improve themselves and their situations. Because more information and research is now available, we can understand what truly motivates people and keeps them engaged. It is called "encouragement". Research has now proven, over and over, that encouragement is the best way to motivate behavior change so that everyone maintains dignity and respect. In these tool cards you will learn what encouragement looks like and how to apply the principles in the workplace.
Author: Donald M. Linhorst
Publisher: Oxford University Press
Published: 2005-09-08
Total Pages: 368
ISBN-13: 0198038364
DOWNLOAD EBOOKThe concept of empowerment has become increasingly popular with mental health professionals. But while it is a frequently cited goal in the helping professions, empowerment is often nothing more than a buzzword that lacks specificity and grounding in real-world applications. Consequently, little practical guidance exists demonstrating how to achieve it in specific instances with specific groups of people. This book is the first professional guide that operationalizes the theory of empowerment, outlines the conditions under which it is likely to occur, and applies a practical model for working with people with severe mental illness. In this unique and thoroughly researched volume, Donald Linhorst analyzes the conditions that facilitate empowerment and provides the framework necessary to bolster this historically powerless population's access to the material and cultural resources they need to regain control of their lives. Chapters illustrate how to foster empowerment in treatment planning, housing selection, organizational decision making, mental health service planning and policy making, employment, participation in research and evaluation, and consumer provision of mental health and support services. Case studies from a public psychiatric hospital and a community mental health agency illustrate each of the seven areas and present evidence of the model's efficacy. Finally, the book maps out the roles that service providers, administrators, policy makers, advocacy groups, researchers, and clients can play in the empowerment process. Checklists, step-by-step instructions, historical overviews, and vivid examples make this a valuable teaching tool, planning guide, and everyday reference for mental health professionals seeking an innovative and evidence-based approach to working with their clients with severe mental illness.
Author: Gary Chapman
Publisher: Moody Publishers
Published: 2019-01-01
Total Pages: 224
ISBN-13: 0802497314
DOWNLOAD EBOOKOVER 600,000 COPIES SOLD! Based on the #1 New York Times bestseller The 5 Love Languages® (over 20 million copies sold) Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. This book will give you the tools to create a more positive workplace, increase employee engagement, and reduce staff turnover. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, co-workers, and leaders. Most relational problems in organizations flow from this question: do people feel appreciated? This book will help you answer “Yes!” A bestseller—having sold over 600,000 copies and translated into 24 languages—this book has proven to be effective and valuable in diverse settings. Its principles about human behavior have helped businesses, non-profits, hospitals, schools, government agencies, and organizations with remote workers. PLUS! Each book contains a free access code for taking the online Motivating By Appreciation (MBA) Inventory (does not apply to purchases of used books). The assessment identifies a person’s preferred languages of appreciation to help you apply the book. When supervisors and colleagues understand their coworkers’ primary and secondary languages, as well as the specific actions they desire, they can effectively communicate authentic appreciation, thus creating healthy work relationships and raising the level of performance across an entire team or organization. **(Please contact [email protected] if you purchased your book new and the access code is denied.) Take your team to the next level by applying The 5 Languages of Appreciation in the Workplace.
Author: Ron Lovett
Publisher:
Published: 2018-04-20
Total Pages: 168
ISBN-13: 9781599328447
DOWNLOAD EBOOKTurn Frontline Staff Into Passionate StakeholdersRon Lovett went from breaking up brawls at nightclubs to providing personalprotection to some of the world's biggest A-List Celebrities--a fifteen-yearroller-coaster ride of managing against the grain in uncharted territory.In Outrageous Empowerment, Ron Lovett shares how he transformed hisone-employee business in Halifax, Nova Scotia, into a leading nationalsecurity company with over fifteen hundred frontline staff. Ron will reveal thetechniques he used to turn disgruntled employees into passionate stakeholderswho carried out the company's visions.All large companies talk about employee alignment through culture andpurpose. Ron will show you how with simple, scalable systems and processeswhich ensure that an enterprise's productivity matches its mission andempowers its staff to execute.
Author: Duke Okes
Publisher:
Published: 2001
Total Pages: 520
ISBN-13:
DOWNLOAD EBOOKDesigned as a study aid for those preparing to take the Certified Quality Manager Examination administered by the American Society for Quality (ASQ), this book provides a thorough understanding of the principles, terms and concepts of quality management. The new second edition contains practical examples from many different industries and organizations, including manufacturing, health care, government, education and the service industries.
