The 10 Leadership Qualities that Will Take Your Organization to Next Level Success Are you ready for next level leadership success? Your daily decisions can take you to next level success! Unlock the 10 essential qualities that take your leadership and organization to the next level! Every leader has to make choices. Some move the organization forward with great momentum and success. Unfortunately, wrong decisions have the ability to stagnate your organization and hold you back from achieving greatness. Curtis Wallace has successfully navigated both the corporate and faith worlds, currently serving as COO for TD Jakes Enterprises. More than high concept and ear-tickling theory, Wallace delivers 10 practical keys that empower you to make the choices that set you and your organization up for excellence. This book is your essential how-to guide on topics such as: Power of a big idea How to stay focused in a world of distraction Learning when to say “Yes” Importance of branding Teaming up to win Next level success is 10 steps away. Unlock your leadership potential, transform your organization, and experience elevated excellence today!
Build a custom plan to boost performance both inside and outside of the workplace, with simple everyday strategies anyone can use. How you do anything is how you do everything. Great performance, whether at work or at home, starts with the little things: making your bed, organizing your closet, maintaining your yard, shooting a basketball, closing a deal. Elevate Your Excellence offers a foolproof approach to improve the often-neglected everyday disciplines like hydration, sleep quality, and mindset maintenance that can make all the difference in generating high-quality performance. Based on his most popular seminars and trainings, LearntoLead.com founder Dave “Mr. Accountability” Anderson encourages readers to make simple and immediately actionable tweaks to begin doing ordinary things extraordinarily well to transform their lives—in areas including: Winning your morning hours to set the pace of success for the day Improving mental toughness and staying locked in to what matters most to tackle your most challenging days Mastering intentional breathing and sleeping to add years to your life Regardless of industry, position, age, experience, or geography, Anderson’s guidelines are proven techniques to make excellence an innate part of your personal brand. Whether you’re running a household or building a corporate culture, the game-changing action items in this book will inspire you to do and be better—and will truly elevate your excellence.
Elevating Customer Service in Higher Education provides an in-depth guide by three practitioners with decades of combined experience in the higher education and hospitality sectors. Our authors are deeply embedded in customer service initiatives and have certified hundreds of higher-ed professionals at Academic Impressions' customer service trainings and on-campus workshops. In this guide, our authors will walk you through: Core service competencies Strategies for supporting frontline staff in enhancing customer service Examples of customer service scripts for dialogue, phone, voicemail, and email Detailed guidelines for creating physical environments on campus that facilitate better service Worksheets and tools for auditing policies and practices that impact customer service Tips for cultivating faculty and staff buy-in Examples of exemplary customer service initiatives at other colleges and universities REVIEWS "Elevating Customer Service should be read by every administrator who cares about retention and service excellence." - Neal Raisman, N. Raisman & Associates "In today's competitive market in higher education, a partnership between academics and customer service is key to attracting and retaining students. This handbook shows practitioners how to enhance service excellence while maintaining academic integrity." - Bill Destler, President Emeritus, Rochester Institute of Technology "How refreshing and encouraging it is to read a book about customer service on today's college campuses. The reality is higher education today is rapidly changing and models of leading a university are significantly altered in todays environment. Customer service can no longer be viewed as a negative concept on our campuses. Rather, such service is mandated today in whatever form one wishes to call it. Students, parents, employers, and college employees are demanding it. Implementing such measures that change a campus's culture may mean the difference between those colleges that survive and those that do not. The foundations of quality service discussed in this book should be mandatory reading for all college administrators." - David DeCenzo, President, Coastal Carolina University "This insightful book provides a step-by-step guide to assess, evaluate, and implement strategies to improve the effectiveness of any department or division within the academy. The authors provide valuable information and a workable template to enhance the student experience on campus and ultimately improve retention, and recruitment efforts in an era in which colleges and universities are fiercely competing to attract and retain students." - Jim Pillar, Associate Vice President of Housing, Monmouth University "This really made me think about our office environment and how we can work toward improving not only the student experience but the front-line staff experience as well. It truly is a practical guide with relevant activities and things to consider." - Kerri Wilson, Director of Off-Campus Living and Community Partnerships, Rutgers University-New Brunswick
Blink once and you enter the world. Blink twice and your life is over. Compared to Eternity, our lives go by in a blink. In that short space of time, what did God design for our lives? He designed us to fulfill a great Destiny-far greater than most people ever realize or fulfill. Footprints in Time will take you on a great journey of discovery that will inspire, challenge and encourage you to seek, find and fulfill the great Destiny you were created for. You will be inspired by the lives of men and women, just like you, with faults and fears, just like you. You will be amazed at how God took their simple willingness and fulfilled His great will. You will be challenged to see the idols that now rule countless hearts in our culture and how they are keeping so many from their heavenly promise. Finally, you will be encouraged to ask yourself, "If God could do it with these other men and women, why can't He do it with me?" Footprints in Time: Fulfilling God's Destiny for your Life will change how you view your hours, days and years and the way you spend them. It will inspire you to lift up your eyes and fulfill your heavenly destiny.
It’s Time to Take Off ! Is your business stuck on the ground, when it should be soaring at new heights? Like an aircraft, your organization was never built to remain on the endless taxiway of mediocrity. Instead, you should be pushing the throttle forward and breaking through to new levels of growth and success. But without a solid plan, most business leaders find themselves “winging-it,” unprepared to navigate the numerous challenges that keep their aircraft grounded. Disengaged team members, cash flow issues, poor management, and a lack of planning round out the top issues that make lift off difficult. ELEVATE: Take Your Business to the Next Level introduces business owners, executives, leaders, and team members to the Business Elevation System - BES. The BES, allows you to design a dynamic Flight Plan, ascend to new levels, and achieve the results you have always dreamed of. The Business Elevation System - BES provides you and your team with: Strategies for Flight Plan Creation Techniques for Aircrew Development New Tactical Maneuvers The ability to achieve Ascension Enhancement
Are you building a typical team… or a high-performance tribe? The motivational power of the desire to belong is the key element for ensuring employee satisfaction and retention, as well as your company’s long-term success. With millions of exhausted employees “living for Friday,” the place we spend most of our time--our workplace--is drudgery. But what happens when leaders revive the workplace by tapping into a hardwired human need? That need, a sense of belonging, can resuscitate employee satisfaction and retention, while also contributing to a company’s long-term success. Employees want more than a job. They want an opportunity to solve essential problems and receive fair pay and benefits. While some companies use slick culture tricks to attract and retain employees, a more meaningful experience can be created by fostering a sense of belonging. How can businesses achieve this? In his new book Work Tribes, Shawn Murphy, CEO of WorqIQ and a sought-after leadership speaker, shows readers how to tap into the motivational pull of belonging. Based on findings from his interviews with leaders and employees at companies such as LinkedIn, The Container Store, Canlis Restaurant, and Barry-Wehmiller, Work Tribes reveals why a human-centered approach is more aligned with the way we work in the twenty-first century. Astonishing outcomes result from making your employees feel welcomed, wanted, and valued--and this book will show you how to transform your team into a unified tribe.
Elevating Leadership explores the critical importance of innovative pedagogical practices in a world where leadership demands are rapidly changing – using experiential learning, simulations, and technology-enabled tools, Pelin Kohn provides real-world scenarios, fosters practical insights, and enhances problem-solving skills.
As athletes, we constantly push ourselves to be our best. And that’s precisely what the Elevate Playbook is designed to help us do. Whether you’re looking to become a pro athlete or just want to improve your overall performance and mindset, this program will give you the tools and strategies you need to succeed both on and off the field. Through this program, we’ll explore various aspects of our Elevate Program and uncover techniques to enhance your mental resilience, boost your physical capabilities, and foster a winning mindset. We’ll discuss the importance of goal setting, visualization, self-discipline, and teamwork. Along the way, you’ll learn from the experiences and insights of successful athletes and coaches who have mastered the art of elevating their game.
Within just the past few decades, the admin field has experienced dramatic changes. The tools of the trade, along with the fundamentals of the job, have been transformed. We are currently in the midst of the next admin evolution and, inevitably, only the fittest will survive. If you don't want to get left behind, you must continuously ELEVATE. This book offers the tools you need to not only meet the ever-expanding demands of the admin role, but to establish yourself as a peak performer in this increasingly competitive field.
