Designed to enable readers to recognize the cornerstones of creating and sustaining organizational effectiveness, the First Edition is based on key quality initiatives including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation. This book explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. For professionals with a career or interest in business, engineering, engineering technology, and quality management.
A balance of practical and applied material which also underpins the crucial theoretical concepts that are being applied in today's human resources. For undergraduate/graduate courses in Human Resource Management.
Management Information Systems provides comprehensive and integrative coverage of essential new technologies, information system applications, and their impact on business models and managerial decision-making in an exciting and interactive manner. The twelfth edition focuses on the major changes that have been made in information technology over the past two years, and includes new opening, closing, and Interactive Session cases.
The Systems Approach and Its Enemies (C. West Churchman, 1979) is one of Churchman’s most significant works. In this particular writing he displayed two main tendencies, that he was a Skeptic and that he showed Socratic Wisdom. In this book the editors seeks to follow up on these two themes and reveal how modern authors interpret Churchman’s ideas, apply them to their own line of thinking and develop their own brand of Systemics.
Gestión organizacional humanizada, le proporcionará pautas para asegurar la humanización interna dentro de las organizaciones. Integrando en la teoría de la gestión la teoría de la humanización, las estrategias presentadas en el texto se adaptan a las organizaciones de servicios humanos en general y a los problemas de relación entre el empleador y el empleado, proponiendo la empatía como solución a los conflictos internos. En el texto primero hablamos sobre historia, sindicatos amarillos y la afectación de la guerra de Ucrania a las organizaciones. Luego, cultura justa hasta una propuesta de modelo de excelencia para las organizaciones, finalizando con la empatía como propuesta del liderazgo del futuro. METAS DE APRENDIZAJE Al completar este libro, los lectores podrán: •Identificar problemas en el funcionamiento organizacional. •Reconocer LA NECESIDAD DE GENERAR LÍDERES EMPÁTICOS Y HUMANIZADOS para que las organizaciones se encaminen hacia la excelencia. •Comprender lo que es la UNIDAD FUNCIONAL DE LAS ORGANIZACIONES. ------------- Humanized organizational management, will provide guidelines to ensure internal humanization within organizations. Integrating the theory of humanization into the management theory, the strategies presented in the text are adapted to human service organizations in general and to the relationship problems between employer and employee, proposing empathy as a solution to internal conflicts. The text first talks about history, yellow unions and the effects of the war in Ukraine on organizations. Then, fair culture to a proposal of a model of excellence for organizations, ending with empathy as a proposal for the leadership of the future. LEARNING GOALS Upon completion of this book, readers will be able to: •Identify problems in organizational functioning. •Recognize THE NEED TO GENERATE EMPATHIC AND HUMANIZED leaders so that organizations move towards excellence. •Understand what employees IS THE FUNCTIONAL UNIT OF ORGANIZATIONS. Idiomas: ESPAÑOL, INGLES, PORTUGUES, ITALIANO, ALEMAN
PROCESSO DE RECRUTAMENTO E SELECCAO DO PESSOAL NA ADMINISTRACAO PUBLICA As ferramentas para encontrar o homem certo no lugar certo na Administracao Publica 2 Edição Actualizada A nova perspectiva organizacional voltada para a valorização do indivíduo remete as organizações a repensarem a gestão de pessoas, tendo em vista que hoje os Recursos Humanos podem ser considerados um dos maiores activos, é importante para as empresas administrarem estes Recursos de maneira a agregar valor tanto para ela quanto para o indivíduo. Gerir pessoas estrategicamente em tempos actuais é estabelecer uma sintonia entre a necessidade das empresa e a qualidade de pessoa a empregar de modo a ser colaborador dentro dos objectivos da empresa. Fase importante do processo selectivo e identificar se os valores do candidato são compatíveis com os valores da empresa. E muito comum hoje encontramos candidatos no mercado de trabalho que não tem valores definidos, isto fica claro quando notamos que algumas instituições que no passado contribuíam para a formação de valores nas pessoas hoje estão bastante desgastadas e não cumprem mais com seu papel, como por exemplo, a principal delas a família onde o casal trabalha em tempo integral e terciariza a educação dos filhos, outras instituições muito desacreditadas, como a escola, a igreja, o exército, etc. Todas estas contribuíam de forma positiva para a formação dos valores nas pessoas e treinar e adaptar um candidato com princípios e valores e muito mais eficaz.
Information and communication technologies are widely used to improve organizational efficiency and ensure effective workflows. Technology and software systems provide the opportunity to improve productivity and efficiency when used correctly; however, professionals continue to encounter challenges in a variety of settings. Improving Organizational Effectiveness with Enterprise Information Systems analyzes the challenges and solutions associated with integrating new technologies in organizations, including key topics in cloud computing, project management, and operational procedure development and implementation. This publication is an essential reference source for senior managers, CIOs, ICT professionals, project managers, researchers, academicians, and upper level students interested in the applications and advances in ICTs and IS.
