E-Participation in Smart Cities: Technologies and Models of Governance for Citizen Engagement
E-Participation in Smart Cities: Technologies and Models of Governance for Citizen Engagement

Author: Manuel Pedro Rodríguez Bolívar

Publisher: Springer

Published: 2018-08-01

Total Pages: 218

ISBN-13: 3319894749

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This book analyzes e-participation in smart cities. In recent decades, information and communication technologies (ICT) have played a key role in the democratic political and governance process by allowing easier interaction between governments and citizens, and the increased ability of citizens to participate in the production chain of public services. E-participation plays and important role in the development of smart cities and smart communities , but it has not yet been extensively studied. This book fills that gap by combining empirical and theoretical research to analyze actual practices of citizen involvement in smart cities and build a solid framework for successful e-participation in smart cities. The book is divided into three parts. Part I discusses smart technologies and their role in improving e-participation in smart cities. Part II deals with models of e-participation in smart cities and the organization issues affecting the implementation of e-participation; these chapters analyze the efficiency of governance models in relation to the establishment of smart cities. Part III proposes incentives to motivate increased participation by governments and cititzenry within the smart cities context. Written by an international panel of experts and practitioners, this book will be a convenient source of information on e-participation in smart cities and will be valuable to academics, researchers, policy-makers, public managers, citizens, international organizations and anyone who has a stake in enhancing citizen engagement in smart cities.

Digital Government and Achieving E-Public Participation: Emerging Research and Opportunities
Digital Government and Achieving E-Public Participation: Emerging Research and Opportunities

Author: Rodríguez Bolívar, Manuel Pedro

Publisher: IGI Global

Published: 2020-06-25

Total Pages: 258

ISBN-13: 1799815285

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The development of social technologies has brought about a new era of political planning and government interactions. In addition to reducing costs in city resource management, ICT and social media can be used in emergency situations as a mechanism for citizen engagement, to facilitate public administration communication, etc. In spite of all these advantages, the application of technologies by governments and the public sector has also fostered debate in terms of cyber security due to the vulnerabilities and risks that can befall different stakeholders. It is necessary to review the most recent research about the implementation of ICTs in the public sector with the aim of understanding both the strengths and the vulnerabilities that the management models can entail. Digital Government and Achieving E-Public Participation: Emerging Research and Opportunities is a collection of innovative research on the methods and applications of ICT implementation in the public sector that seeks to allow readers to understand how ICTs have forced public administrations to undertake reforms to both their workflow and their means of interacting with citizens. While highlighting topics including e-government, emergency communications, and urban planning, this book is ideally designed for government officials, public administrators, public managers, policy holders, policymakers, public consultants, professionals, academicians, students, and researchers seeking current research on the digital communication channels between elected officials and the citizens they represent.

Citizen E-Participation in Urban Governance: Crowdsourcing and Collaborative Creativity
Citizen E-Participation in Urban Governance: Crowdsourcing and Collaborative Creativity

Author: Silva, Carlos Nunes

Publisher: IGI Global

Published: 2013-06-30

Total Pages: 392

ISBN-13: 1466641703

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The relationship between citizens and city governments is gradually transforming due to the utilization of advanced information and communication technologies in order to inform, consult, and engage citizens. Citizen E-Participation in Urban Governance: Crowdsourcing and Collaborative Creativity explores the nature of the new challenges confronting citizens and local governments in the field of urban governance. This comprehensive reference source explores the role that Web 2.0 technologies play in promoting citizen participation and empowerment in the city government and is intended for scholars, researchers, students, and practitioners in the field of urban studies, urban planning, political science, public administration, and more.

The Right to the Smart City
The Right to the Smart City

Author: Paolo Cardullo

Publisher: Emerald Group Publishing

Published: 2019-06-07

Total Pages: 232

ISBN-13: 1787691411

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Globally, Smart Cities initiatives are pursued which reproduce the interests of capital and neoliberal government, rather than wider public good. This book explores smart urbanism and 'the right to the city', examining citizenship, social justice, commoning, civic participation, and co-creation to imagine a different kind of Smart City.

Citizen Relationship Management
Citizen Relationship Management

Author: Alexander Schellong

Publisher: Peter Lang

Published: 2008

Total Pages: 268

ISBN-13: 9783631578445

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This study explores Customer Relationship Management (CRM) in government. Based on an interdisciplinary literature review and multiple-case study design, a model of Citizen Relationship Management (CiRM) is developed and discussed. The case studies explore the perceptions of CRM/CiRM by administrators, elected officials and consultants as well as its implementation and impact on the municipal level and in a multijurisdictional environment in the United States. Although the explorative part of the study focuses broadly on a theoretical conceptualization of CiRM, the immediate empirical referent of research are the 311 initiatives in the City of Baltimore, the City of Chicago, the City of New York and Miami-Dade County. Thus, the results help administrators and researchers to convey the idea and challenges of 311 well. The study shows that CRM is to a certain extent only partly able to make novel contributions to currently active reform movements in government. In addition, the study's findings support the idea that CiRM provides the means to a different kind of public participation.

E-Democracy for Smart Cities
E-Democracy for Smart Cities

Author: T.M. Vinod Kumar

Publisher: Springer

Published: 2017-05-16

Total Pages: 565

ISBN-13: 9811040354

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This book highlights the rightful role of citizens as per the constitution of the country for participation in Governance of a smart city using electronic means such as high speed fiber optic networks, the internet, and mobile computing as well as Internet of Things that have the ability to transform the dominant role of citizens and technology in smart cities. These technologies can transform the way in which business is conducted, the interaction of interface with citizens and academic institutions, and improve interactions between business, industry, and city government.

Smart Technologies for Smart Governments
Smart Technologies for Smart Governments

Author: Manuel Pedro Rodríguez Bolívar

Publisher: Springer

Published: 2017-07-19

Total Pages: 209

ISBN-13: 3319585770

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This book examines the introduction of smart technologies into public administrations and the organizational issues caused by these implementations, and the potential of information and communication technologies (ICTs) to rationalize and improve government, transform governance and organizational issues, and address economic, social, and environmental challenges. Cities are increasingly using new technologies in the delivery of public sector services and in the improvement of government transparency, business-led urban development, and urban sustainability. The book will examine specific smart projects that cities are embracing to improve transparency, efficiency, sustainability, mobility, and whether all cities are prepared to implement smart technologies and the incentives for promoting implementation. This focus on the smart technologies applied to public sector entities will be of interest to academics, researchers, policy-makers, public managers, international organizations and technical experts involved in and responsible for the governance, development and design of Smart Cities.

Smart Cities and Smart Communities
Smart Cities and Smart Communities

Author: Srikanta Patnaik

Publisher: Springer Nature

Published: 2022-05-28

Total Pages: 471

ISBN-13: 9811911460

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“Smart City” programs and strategies have become one of the most dominant urban agendas for local governments worldwide in the past two decades. The rapid urbanization rate and unprecedented growth of megacities in the 21st century triggered drastic changes in traditional ways of urban policy and planning, leading to an influx of digital technology applications for fast and efficient urban management. With the rising popularity in making our cities “smart”, several domains of urban management, urban infrastructure, and urban quality-of-life have seen increasing dependence on advanced information and communication technologies (ICTs) that optimize and control the day-to-day functioning of urban systems. Smart Cities, essentially, act as digital networks that obtain large-scale real-time data on urban systems, process them, and make decisions on how to manage them efficiently. The book presents 26 chapters, which are organized around five topics: (1) Conceptual framework for smart cities and communities; (2) Technical concepts and models for smart city and communities; (3) Civic engagement and citizen participation; (4) Case studies from the Global North; and (5) Case studies from the Global South.

Smart Cities and Smart Governance
Smart Cities and Smart Governance

Author: Elsa Estevez

Publisher: Springer Nature

Published: 2021-03-16

Total Pages: 408

ISBN-13: 3030610330

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This edited volume discusses smart cities and smart governance within the framework of the 22nd century sustainable city. Written by members of the Smart Cities Smart Government Research Practice Consortium (SCSGRPC), an international multidisciplinary consortium of researchers and practitioners devoted to studying smart governance, this book provides a foundation for global efforts to envision and prepare for the next generation city by advancing understanding of the nature of and need for novel policies, new administrative practices, and enabling technologies required to advance urban governance, governments, and infrastructure. The chapters focus on practical models and approaches, theoretical frameworks, policy models, emerging issues, questions and research problems, as well as including case studies from different parts of the world. A valuable addition to the body of knowledge on smartness in urban government, this book will be of use to researchers in the fields of public administration, political science, information science, and information systems, as well as policy makers and government officials working on implementing smart technology in their cities.

Citizens in the 'Smart City'
Citizens in the 'Smart City'

Author: Paolo Cardullo

Publisher: Routledge

Published: 2020-09-22

Total Pages: 235

ISBN-13: 0429798091

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This book critically examines ‘smart city’ discourse in terms of governance initiatives, citizen participation and policies which place emphasis on the ‘citizen’ as an active recipient and co-producer of technological solutions to urban problems. The current hype around smart cities and digital technologies has sparked debates in the fields of citizenship, urban studies and planning surrounding the rights and ethics of participation. It also sparked debates around the forms of governance these technologies actively foster. This book presents new socio-technological systems of governance that monitor citizen power, trust-building strategies, and social capital. It calls for new data economics and digital rights for a city founded on normative ideals rather than neoliberal ones. It adopts a normative approach arguing that a ‘reloaded’ smart city should foster citizenship as a new set of civil and social rights and the ‘citizen’ as a subject vested with active and meaningful forms of participation and political power. Ultimately, the book questions the utility of the ‘smart city’ project for radical municipalism, proposing a technological enough but more democratic city, an ‘intelligent city’ in fact. Offering useful contribution to smart city initiatives for the protection of emerging digital citizenship rights and socially accrued benefits, this book will draw the interest of researchers, policymakers, and professionals in the fields of urban studies, urban planning, urban geography, computing and technology studies, urban politics and urban economics.