Ask a Manager
Ask a Manager

Author: Alison Green

Publisher: Ballantine Books

Published: 2018-05-01

Total Pages: 306

ISBN-13: 0399181822

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From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Social Work Case Management
Social Work Case Management

Author: Betsy Vourlekis

Publisher: Routledge

Published: 2017-07-05

Total Pages: 216

ISBN-13: 1351489348

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This new practice text provides a series of readings focusing on case management in a number of fields and in a variety of settings with different client populations. Each chapter examines a major component of case management practice by presenting information about an innovative program from a different location around the country. In conjunction, these readings provide a road map to social work case management.In addition to offering up-to-date practice approaches and examining the functions and skills of case management in depth, the authors provide the policy information needed for putting this traditional form of social work practice into today's service delivery context.

National Assessment of College Student Learning
National Assessment of College Student Learning

Author: Addison Greenwood

Publisher:

Published: 1993

Total Pages: 196

ISBN-13:

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This report explores the issues and concerns related to the development of a process to assess college student learning. Its primary focus is the attainment of National Education Goal 5.5 by the year 2000 which reads, "The proportion of college graduates who demonstrate an advanced ability to think critically, communicate effectively, and solve problems will increase substantially." The primary source of information for this report came from a set of 15 papers commissioned as background for a study design workshop held in November 1991, 45 reviews of the papers, and the proceedings of the study design workshop, "National Assessment of College Student Learning: Issues and Concerns." Chapter 1 addresses what it means to undertake a national assessment of college student learning and raises issues inherent in such a national assessment. Chapter 2 considers what specific skills should be assessed (critical thinking skills, assessment in the workplace, assessment in the colleges--basic skills and general intellectual skills, literacy and writing assessments, and necessary research). Chapter 3 raises six standards and other measurement issues: (1) relationship of standards to the task of defining a national assessment of college student learning; (2) historical context for standards; (3) relationship of standards of National Assessment of College Student Learning to the overall charge of Goal 5; (4) the testing of subject-specific content domains; (5) reasonableness of a single set of standards; (6) and the debate over portfolio assessment and its relationship to standards and values issues. (Contains over 450 footnotes.) (GLR)

The Director's Manual
The Director's Manual

Author: Peter C. Browning

Publisher: John Wiley & Sons

Published: 2016-01-19

Total Pages: 145

ISBN-13: 1119133386

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Directors: Improve Board Performance The Director's Manual: A Framework for Board Governance offers current and aspiring board members essential up-to-date governance guidance that blends rigorous research-based information with the wisdom found only through practical, direct experience. The book's flexible approach to solving governance issues reflects the authors' belief that no two boards and the cultural dynamics that drive them are the same. As such, the advice offered reflects recognizable leadership dynamics and real world, relevant organizational situations. The book's two authors, Peter C. Browning, an experienced CEO and member of numerous boards and William L. Sparks, a respected organizational researcher, combine their individual experiences and talents to create a book that is both innovative and applicable to directors in any industry sector. Specific best practice guidance is designed to help board members and their directors understand the unique strengths and challenges of their own board while at the same time provide targeted information that drives needed improvements in board performance and efficiency. Specifically, this book will help board members: Explore practical advice on key issues, including selection, meeting schedules, and director succession Consider board performance from multiple perspectives, including cultural and group dynamics Discover how to effectively manage classic problems that arise when making decisions as a group Access a comprehensive set of assessment questions to test and reinforce your knowledge The Director's Manual: A Framework for Board Governance offers practical advice to guide you as you lead your organization's board.

CISM Certified Information Security Manager Practice Exam Questions & Dumps with Explanations Get Certified Today
CISM Certified Information Security Manager Practice Exam Questions & Dumps with Explanations Get Certified Today

Author: Omega Books

Publisher: Omega Books

Published:

Total Pages: 167

ISBN-13:

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If you are an experienced security manager and if you like to add some more value to your resume, the CISM is your choice! This course is mainly intended to those who are related to information security! This course is useful for an individual who designs, manages and looks after the information security of a management. The candidates are enriched with practices that are based on international standards and also provide an excellent executive management. Preparing for the Certified Information Security Manager to become an CISM Certified by isaca? Here we’ve brought 500+ Exam Questions for you so that you can prepare well for the CISM exam Unlike other online simulation practice tests, you get an eBook version that is easy to read & remember these questions. You can simply rely on these questions for successfully certifying this exam.

The Certified Manager of Quality/Organizational Excellence Handbook, Fourth Edition
The Certified Manager of Quality/Organizational Excellence Handbook, Fourth Edition

Author: Russell T. Westcott

Publisher: Quality Press

Published: 2013-10-07

Total Pages: 513

ISBN-13: 0873898613

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This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of this fourth edition has been revised to reflect a more current global perspective and to match the updated Body of Knowledge (BoK) of ASQ’s Certified Manager of Quality/Organizational Excellence (CMQ/OE). In order to provide a broad perspective of quality management, this book has specifically been written to address: • Historical perspectives relating to the evolution of particular aspects of quality management, including recognized experts and their contributions • Key principles, concepts, and terminology relevant in providing quality leadership, and communicating quality needs and results • Benefits associated with the application of key concepts and quality management principles • Best practices describing recognized approaches for good quality management • Barriers to success, including common problems that the quality manager might experience when designing and implementing quality management, and insights as to why some quality initiatives fail • Guidance for preparation to take the CMQ/OE examination. Organized to follow the BoK exactly, throughout each section of this handbook the categorical BoK requirements associated with good quality management practices for that section are shown in a box preceding the pertinent text. These BoK requirements represent the range of content and the cognitive level to which multiple-choice questions can be presented. Although this handbook thoroughly prepares individuals for the ASQ CMQ/OE exam, the real value resides in post-exam usage as a day-to-day reference source for assessing quality applications and methodologies in daily processes. The content is written from the perspective of practitioners, and its relevance extends beyond traditional product quality applications.

The Expert Test Manager
The Expert Test Manager

Author: Rex Black

Publisher: Rocky Nook, Inc.

Published: 2017-04-28

Total Pages: 433

ISBN-13: 1681983184

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This book covers the ISTQB Expert Level Test Manager syllabus and is a complete, one-stop preparation guide for the reader who is otherwise qualified (based on experience as a test manager) to take the Expert Level Test Manager exam. Included are extensive hands-on exercises and sample exam questions that comply with ISTQB standards for Expert Level exams. p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px Verdana} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px Verdana; min-height: 13.0px} The ISTQB certification program is the leading software tester certification program in the world. With more than 500,000 certificates issued and a global presence in 70 countries, you can be confident in the value and international stature that the ISTQB Expert Level certificate can offer you.

Jacaranda Key Concepts in VCE Business Management Units 3 and 4 7e learnON & Print & studyON
Jacaranda Key Concepts in VCE Business Management Units 3 and 4 7e learnON & Print & studyON

Author: Stephen J. Chapman

Publisher: John Wiley & Sons

Published: 2022-12-19

Total Pages: 467

ISBN-13: 1119884713

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Jacaranda Key Concepts in VCE Business Management Units 3 & 4, 6th Edition learnON & Print + studyON This combined print and digital title provides 100% coverage of the VCAA Adjusted Study Design for Business Management. The textbook comes with a complimentary activation code for learnON, the powerful digital learning platform making learning personalised and visible for both students and teachers.

Studying for Your Early Years Degree
Studying for Your Early Years Degree

Author: Jackie Musgrave

Publisher: Critical Publishing

Published: 2017-03-01

Total Pages: 293

ISBN-13: 1911106449

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A ONE STOP SHOP of accessible information for all early years students to help you succeed in your degree, increase your employability skills and develop as an ethical and critically reflective practitioner. Part one gives guidance for students about learning in HE specifically in the context of early childhood education and care, including course requirements, academic skills and core knowledge. Chapters cover students’ roles and responsibilities, safeguarding, understanding policy, and professionalism and ethical practice. The second part of the book looks explicitly at applying this knowledge and understanding in the workplace before tackling the final research project.