In a world of increasing polarization, Digital, Diverse & Divided shows us how to use cultural intelligence to bridge our divides and authentically connect with those around us. The divides between us seem to keep growing no matter the issue-politics, race relations, religion, and the list goes on. Tackling polarization isn't easy, but this book gives us tools to bridge our divides without forcing everyone to conform to the same thinking and behavior. Cultural intelligence, a scientific model originally designed for working with people from different cultures, is ideally suited to bridge our polarizing differences. In Digital, Diverse & Divided, David Livermore, the leading expert on cultural intelligence, teaches us how to use the method he has taught global executives and foreign diplomats to navigate difficult conversations with anyone. Livermore uses his renowned work in cultural intelligence to address everyday challenges such as these: How should I respond to a racist comment? What should I do when someone is completely closed to a different perspective? How can I persuade polarized groups to move beyond agree to disagree? How do I handle the emotional fatigue that comes with polarizing conversations and relationships? Digital, Diverse & Divided combines groundbreaking research, riveting stories, and practical strategies that are proven to build a more culturally intelligent world for all of us.
“A must-read for anyone concerned about the fate of contemporary democracies.”—Steven Levitsky, co-author of How Democracies Die 2020 CHOICE Outstanding Academic Title Why divisions have deepened and what can be done to heal them As one part of the global democratic recession, severe political polarization is increasingly afflicting old and new democracies alike, producing the erosion of democratic norms and rising societal anger. This volume is the first book-length comparative analysis of this troubling global phenomenon, offering in-depth case studies of countries as wide-ranging and important as Brazil, India, Kenya, Poland, Turkey, and the United States. The case study authors are a diverse group of country and regional experts, each with deep local knowledge and experience. Democracies Divided identifies and examines the fissures that are dividing societies and the factors bringing polarization to a boil. In nearly every case under study, political entrepreneurs have exploited and exacerbated long-simmering divisions for their own purposes—in the process undermining the prospects for democratic consensus and productive governance. But this book is not simply a diagnosis of what has gone wrong. Each case study discusses actions that concerned citizens and organizations are taking to counter polarizing forces, whether through reforms to political parties, institutions, or the media. The book’s editors distill from the case studies a range of possible ways for restoring consensus and defeating polarization in the world’s democracies. Timely, rigorous, and accessible, this book is of compelling interest to civic activists, political actors, scholars, and ordinary citizens in societies beset by increasingly rancorous partisanship.
Today’s board rooms, think tanks, and staff lounges are more diverse than ever before. These cultural differences can either lead to gridlock among stubborn, single-minded thinkers or they can catalyze innovation and growth among an expansive team of creative, distinctive individuals. Diverse teams are far more creative than homogenous teams--but only when they are managed effectively. Driven by Difference identifies the management practices necessary to minimize conflict while maximizing the informational diversity found in varied values and experiences. Drawing on the cultural intelligence, or CQ, of diversity success stories from Google, Alibaba, Novartis, and other groundbreaking companies, this must-have resource teaches managers of diverse groups how to: Create an optimal environment Consider the various audiences when selecting and selling an idea Design and test for different users Fuse differing perspectives Align goals and expectations New perspectives and talents have joined your company’s ranks in recent years. Are you seeing the increased innovation and success that should be resulting from such diversity?
Contrary to optimistic visions of a free internet for all, the problem of the ‘digital divide’ – the disparity between those with access to internet technology and those without – has persisted for close to twenty-five years. In this textbook, Jan van Dijk considers the state of digital inequality and what we can do to tackle it. Through an accessible framework based on empirical research, he explores the motivations and challenges of seeking access and the development of requisite digital skills. He addresses key questions such as: Does digital inequality reduce or reinforce existing, traditional inequalities? Does it create new, previously unknown social inequalities? While digital inequality affects all aspects of society and the problem is here to stay, Van Dijk outlines policies we can put in place to mitigate it. The Digital Divide is required reading for students and scholars of media, communication, sociology, and related disciplines, as well as for policymakers.
Demographic trends and increasing support costs means that good design for older and disabled people is an economic necessity, as well as a moral imperative. Alan Newell has been described as "a visionary who stretches the imagination of all of us" and "truly ahead of his time." This monograph describes research ranging from developing communication systems for non-speaking and hearing-impaired people to technology to support older people, and addresses the particular challenges older people have with much modern technology. Alan recounts the insights gained from this research journey, and recommends a philosophy, and design practices, to reduce the "Digital Divide" between users of information technology and those who are excluded by the poor design of many current systems. How to create and lead interdisciplinary teams, and the practical and ethical challenges of working in clinically related fields are discussed. The concepts of "Ordinary and Extra-ordinary HCI", "User Sensitive Inclusive Design" , and "Design for Dynamic Diversity", and the use of "Creative Design" techniques are suggested as extensions of "User Centered" and "Universal Design." Also described are the use of professional theatre and other methods for raising designers' awareness of the challenges faced by older and disabled people, ways of engaging with these groups, and of ascertaining what they "want" rather than just what they "need." This monograph will give all Human Computer Interaction (HCI) practitioners and designers of both mainstream and specialized IT equipment much food for thought. Table of Contents: 40 years--Highlights and a Brief Review / Communication Systems for Non-Speaking and Hearing-Impaired People / TV Subtitling for Hearing-Impaired People / Word Prediction for Non-Speaking People and Systems for those with Dyslexia / Providing Reusable Conversation for Non-Speaking People / Story Telling and Emotion in Synthetic Speech / Lessons Learned from Designing AAC Devices / IT Systems for Older People / Designing IT Systems for Older People / Ordinary and Extra-Ordinary Human Computer Interaction / User Sensitive Inclusive Design / The Use of Professional Theatre / Attacking the Digital Divide
'This collection of legal, philosophical, economic, and cultural perspectives ultimately makes a strong case for the potential value of game environments for addressing diversity issues, but also raises important concerns regarding implementation of corporate and government policies in this sector highly recommended for anyone exploring this emerging field.' Benjamin T. Duranske, Pillsbury Winthrop Shaw Pittman LLP, US 'Videogaming is serious business. But the legal and theoretical implications of online and virtual environments are little understood. Professor Graber and Ms. Burri-Nenova have done a masterful job of bringing together several insightful articles that inform us about the business, legal and sociological implications of digital gaming. Innovative, fast-paced, and engaging as games themselves, these scholarly works provide invaluable insight for academics, policy makers and perhaps even participants themselves about the reality behind virtual worlds.' Shubha Ghosh, University of Wisconsin Law School, US 'This is an excellent and path-breaking collection of sharp and carefully researched essays. It provides wonderful insights on numerous important aspects of the complex relationship between play, cultural diversity, communications policy, and the governance of virtual societies. The phenomenal growth of these new digital realms has raised important questions across the academic disciplines, making this book's interdisciplinary focus extremely helpful to potential regulators and university scholars alike.' Greg Lastowka, Rutgers School of law, Camden, US This innovative book provides transdisciplinary analyses of the nature and dynamics of digital game environments whilst tackling the existing fragmentation of academic research. Digital game environments are of increasing economic, social and cultural value. As their influence on diverse facets of life grows, states have felt compelled to intervene and secure some public interests. Yet, the contours of a comprehensive governance model are far from recognisable and governments are grappling with the complexity and fluidity of online games and virtual worlds as private spaces and as experimentation fields for creativity and innovation. This book contributes to a more comprehensive and fine-grained understanding of digital game environments, which is a precondition for addressing any of the pressing governance questions posed. Particular attention is given to the concept and policy objective of cultural diversity, which also offers a unique entry point into the discussion of the appropriate legal regulation of digital games. Governance of Digital Game Environments and Cultural Diversity will be of interest to researchers of media law, internet law and governance, cultural studies, anthropology and sociology. As the book addresses a highly topical theme, it will attract the attention of policymakers at national, regional and international levels and will also serve as a great resource tool for scholars in new media and in particular digital games and virtual worlds.
This is a modern textbook on digital communications and is designed for senior undergraduate and graduate students, whilst also providing a valuable reference for those working in the telecommunications industry. It provides a simple and thorough access to a wide range of topics through use of figures, tables, examples and problem sets. The author provides an integrated approach between RF engineering and statistical theory of communications. Intuitive explanations of the theoretical and practical aspects of telecommunications help the reader to acquire a deeper understanding of the topics. The book covers the fundamentals of antennas, channel modelling, receiver system noise, A/D conversion of signals, PCM, baseband transmission, optimum receiver, modulation techniques, error control coding, OFDM, fading channels, diversity and combining techniques, MIMO systems and cooperative communications. It will be an essential reference for all students and practitioners in the electrical engineering field.
