Shows preventing crises on construction projects and, turning them into an advantage. This work provides lessons drawn from high-risk industries. It helps readers examine others' experiences and gain insight into their behavior during a real-life crisis. It includes topics like Planning for Crises and Lessons for Crisis Managers.
The only step-by-step guide to crisis management for the design andconstruction industry Accidents, lawsuits, labor walkouts . . . A crisis can come out ofnowhere to strike even the most responsible and safety-consciousdesign and construction companies. The good news is that when badthings happen, there are ways to navigate successfully through thetough times to get your company back on track and back in businessas soon as possible. The secret is to be prepared--and this bookshows you how. Written by one of the best-known experts in the field. Crisis Management gives you the detailed practical knowledge,tools, and techniques you need to get ready for virtually anycrisis situation--before it happens. With proven procedures, forms,and checklists to guide you through every step of the process, ithelps you to: * Anticipate, identify, and prevent potential crises whenpossible * Assemble and manage a quick-response crisis managementteamDevelop a comprehensive crisis management plan * Understand and use media communications effectively * Establish and cultivate good media relationships * No matter what area of design or construction you work in, Crisis Management will make a vital contribution to the overallhealth and survival of your business--because when it comes to theunexpected, preparation really is everything.
The audience for this book in the United States alone is well over half a million: construction managers (389,000), architects (113,000), engineers (228,000), and urban planners (32,000)
This book provides an understanding of Business Continuity Management (BCM) implementation for local/international construction operations, with a primary focus on Indonesian construction firms as an illustrative example. It reviews the whole spectrum of work relating to organizational culture (OC) and the institutional framework (IF) as one of the key ways for companies to evaluate and implement BCM in construction operations. Once readers have acquired a sound understanding of BCM, OC and IF linkages in construction firms, the lessons learned can be extended to other companies. This is facilitated through a systematic assessment framework presented in the book using a Knowledge Based Decision Support System (BCM-KBDSS), which allows these companies to evaluate their current status quo with respect to BCM, OC and IF, and then make informed decisions on how and to what extent BCM should be implemented in their operations. As such, the book offers a unique blend of theory and practice, ensuring readers gain a far better understanding of BCM implementation in the construction industry.
Corporate crisis lately demonstrated again that the corporate image is one of the most important assets in the companies' value. The events that can cause a huge damage to business reputation can arise from a lot of risk variables. To mitigate the negative effects of such events, the communication consultants have to make with the high level of the company been compromised with the crisis preparation since the communication point. The well-managed crises can be opportunities to resetting or strengthen the brand. The Crisis Manual well written and implemented is an important step for Construction Companies, due to naturally the projects are short and medium term, becoming harder the Crisis Committee's job in training and preparing people to respond with efficacy as needed. Another important issue is the lack of importance and commitment in establishing preventive actions to avoid the threat scenarios with remote probability. These are naturally the most damaging, due to lack of preparation of the Crisis Group. The industry of construction still has difficulty for seeing beyond the trivial problems and the most obvious threats. In a world of globalization challenges may be necessary as quickly as possible disclose and spread the experience in Crisis Management in such a way that you can prevent and stabilize any kind of threat. Who knows if, in not too far future, we begin to learn to overcome the limits of our business to meet the challenges and opportunities of the new era.
Project managers in construction and civil engineering need to base their decisions on realistic information about risk and public perceptions of risk. This second edition of the original practical and straightforward text retains the easy-to-read format, but has been expanded to encompass the entire risk management process and to give a fuller presentation of how risk is generally perceived. Two new chapters cover risk identification and risk response, and the chapters on risk analysis have been completely reorganized. There is also greater emphasis on the theory behind the principles, and an expanded bibliography is given to guide an exploration of the subject in greater detail. The book demystifies risk management by presenting the subject in simple and practical terms, free of technical jargon, and case studies are used extensively to enliven the text and to illustrate the concepts discussed.
Sam Brooks, a young superintendent with ProCon Builders, has been given responsibility for the largest and most complicated project of his career. He struggles with all of the common difficulties in construction -- lack of communication, coordination issues, and other kinds of wasteful occurrences that rob his project of time and money, while leaving him and his team frustrated and overworked. Luckily, his friend, mentor, and co-worker, Alan Phillips, brings the benefit of his experience and his knowledge of Lean Construction tools and processes to help Sam learn valuable skills for improving the operation of his project. Together, Sam and Alan discuss the merits and explore the practical applications of: Daily Huddles Visual Communication The "Eight Wastes" Managing Constraints Pull Planning The Last Planner System(TM) Percent Plan Complete
This unique book that deals with project communication management in complex environments, taking a leaf from China’s experience with a major earthquake in Sichuan, would be a timely contribution to fill this lacuna. Readers would be able to understand how companies and organizations that are unprepared for crisis management would react to their detriment. The lessons provided in this book are the only one of its kind to highlight the lessons for companies and organizations to prepare themselves for successful project communication management through the complexity-informed framework. Although the book is written by two building professionals, the concepts and lessons presented are generic and equally applicable for businesses outside of the construction industry; for example, for airports, resorts, hotels, shipyards, etc.
