Corrective Action for the Software Industry

Corrective Action for the Software Industry

Author: Denise E. Robitaille

Publisher: Paton Professional

Published: 2004

Total Pages: 80

ISBN-13: 0971323194

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Many people are confused about corrective action. They know it’s a requirement for compliance to standards such as ISO 9001. In some cases, the mandate is imposed by customers or regulatory agencies. Compounding this misunderstanding is that much of what has been written about the corrective action process is targeted toward manufacturing organizations, with the predictable references to tooling, production equipment, inspection of materials, storage issues, component design and the like. For software organizations, the product is intangible, and the processes may be electronically defined, derived, and controlled. Corrective action and the manner in which it is implemented needs to be explained specifically for software, both in language and supporting documentation. This practical handbook discusses the hows and whys of corrective action, with a particular focus on its application in software environments. It also illustrates how the process is integrated into the various other functions of the organization. Plus, Corrective Action for the Software Industry includes a CD-ROM with PDF forms you can use in your corrective action process. The forms are: Corrective action request form Root cause analysis form Action plan form Follow-up form


Root Cause Analysis, Second Edition

Root Cause Analysis, Second Edition

Author: Duke Okes

Publisher: Quality Press

Published: 2019-02-06

Total Pages: 250

ISBN-13: 0873899822

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This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does this using figures, diagrams, and tools useful for helping to make our thinking visible. This increases our ability to see what is truly significant and to better identify errors in our thinking. In the sections on finding root causes, this second edition now includes: more examples on the use of multi-vari charts; how thought experiments can help guide data interpretation; how to enhance the value of the data collection process; cautions for analyzing data; and what to do if one can’t find the causes. In its guidance on solution identification, biomimicry and TRIZ have been added as potential solution identification techniques. In addition, the appendices have been revised to include: an expanded breakdown of the 7 M’s, which includes more than 50 specific possible causes; forms for tracking causes and solutions, which can help maintain alignment of actions; techniques for how to enhance the interview process; and example responses to problem situations that the reader can analyze for appropriateness.


Making Process Improvement Work

Making Process Improvement Work

Author: Neil Potter

Publisher: Addison-Wesley

Published: 2002-03-22

Total Pages: 185

ISBN-13: 0132929562

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Software process improvement too often reflects a significant disconnect between theory and practice. This book bridges the gap—offering a straightforward, systematic approach to planning, implementing, and monitoring a process improvement program. Project managers will appreciate the book’s concise presentation style and will be able to apply its practical ideas immediately to real-life challenges. With examples based on the authors’ own extensive experience, this book shows how to define goals that directly address the needs of your organization, use improvement models appropriately, and devise a pragmatic action plan. In addition, it reveals valuable strategies for deploying organizational change, and delineates essential metrics for tracking your progress. Appendices provide examples of an action plan, a risk management plan, and a mini-assessment process. You will learn how to: · Scope and develop an improvement plan · Identify and prioritize risks and mitigate anticipated difficulties · Derive metrics that accurately measure progress toward business goals · Sell your improvement program in-house · Initially target practitioners and projects most-open to new approaches and techniques · Stay focused on goals and problems · Align the actions of managers and practitioners · Delay major policy documents and edicts until solutions have been practiced and tested · Use existing resources to speed deployment · Incorporate improvement models, such as SEI CMM® and CMMISM, into your improvement program For those managers who are tired of chronic project difficulties, constant new improvement schemes, and a lack of real progress, this easily digestible volume provides the real-world wisdom you need to realize positive change in your organization.


The Dark Side of Software Engineering

The Dark Side of Software Engineering

Author: Johann Rost

Publisher: John Wiley & Sons

Published: 2011-03-23

Total Pages: 264

ISBN-13: 0470922877

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Betrayal! Corruption! Software engineering? Industry experts Johann Rost and Robert L. Glass explore the seamy underbelly of software engineering in this timely report on and analysis of the prevalance of subversion, lying, hacking, and espionage on every level of software project management. Based on the authors' original research and augmented by frank discussion and insights from other well-respected figures, The Dark Side of Software Engineering goes where other management studies fear to tread -- a corporate environment where schedules are fabricated, trust is betrayed, millions of dollars are lost, and there is a serious need for the kind of corrective action that this book ultimately proposes.


The Software Industry

The Software Industry

Author: Peter Buxmann

Publisher: Springer Science & Business Media

Published: 2012-09-12

Total Pages: 229

ISBN-13: 3642315097

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Whether ERP software, office applications, open-source products or online games: In terms of its economic characteristics, software differs fundamentally from industrial goods or services. Based on the economic principles and rules of the software industry, the book reveals strategies and business models to software vendors that comprise cooperation, distribution, pricing and production and industrialization strategies, as well as software as a service and platform concepts. Further aspects including the outsourcing behavior of software vendors and users; providing business software as open source software; selecting software; and the value chains in the software industry are also addressed. Based on a number of expert meetings, it contains numerous case studies and new empirical findings. Target audience of the book are professionals and executives from the software, consulting and IT branches as well as students and scholars of business administration, computer science, business and industrial engineering.


Encyclopedia of Software Engineering Three-Volume Set (Print)

Encyclopedia of Software Engineering Three-Volume Set (Print)

Author: Phillip A. Laplante

Publisher: CRC Press

Published: 2010-11-22

Total Pages: 1441

ISBN-13: 1351249266

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Software engineering requires specialized knowledge of a broad spectrum of topics, including the construction of software and the platforms, applications, and environments in which the software operates as well as an understanding of the people who build and use the software. Offering an authoritative perspective, the two volumes of the Encyclopedia of Software Engineering cover the entire multidisciplinary scope of this important field. More than 200 expert contributors and reviewers from industry and academia across 21 countries provide easy-to-read entries that cover software requirements, design, construction, testing, maintenance, configuration management, quality control, and software engineering management tools and methods. Editor Phillip A. Laplante uses the most universally recognized definition of the areas of relevance to software engineering, the Software Engineering Body of Knowledge (SWEBOK®), as a template for organizing the material. Also available in an electronic format, this encyclopedia supplies software engineering students, IT professionals, researchers, managers, and scholars with unrivaled coverage of the topics that encompass this ever-changing field. Also Available Online This Taylor & Francis encyclopedia is also available through online subscription, offering a variety of extra benefits for researchers, students, and librarians, including: Citation tracking and alerts Active reference linking Saved searches and marked lists HTML and PDF format options Contact Taylor and Francis for more information or to inquire about subscription options and print/online combination packages. US: (Tel) 1.888.318.2367; (E-mail) [email protected] International: (Tel) +44 (0) 20 7017 6062; (E-mail) [email protected]


Elements of Software Project Management

Elements of Software Project Management

Author: G. P. Sudhakar

Publisher: PHI Learning Pvt. Ltd.

Published: 2010-08

Total Pages: 252

ISBN-13: 8120341619

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Project management requires immense skills to achieve the end-result. But sometimes lack of project management skills results in failures. It is therefore, essential to study the basic features of project management. This book is a contribution towards that goal. Divided into three sections--introduction, people-related aspects or human resources and advanced topics--the book brings forth the inside-story of the software project management in an IT company. The simple descriptive style of presentation will enable any beginner to get a clear picture of the procedures that are followed in the IT companies. Intended for undergraduate and postgraduate students of computer science and engineering, this textbook will also be useful for many software engineers and professionals dominating the hierarchy of the IT industry. Key Features: Review Questions to grasp the topics easily Quiz Questions to reinforce the understanding of the subject Relevant Case Studies depicting various situations and the necessary actions and decisions to be taken.


Network World

Network World

Author:

Publisher:

Published: 2003-04-07

Total Pages: 60

ISBN-13:

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For more than 20 years, Network World has been the premier provider of information, intelligence and insight for network and IT executives responsible for the digital nervous systems of large organizations. Readers are responsible for designing, implementing and managing the voice, data and video systems their companies use to support everything from business critical applications to employee collaboration and electronic commerce.


Software Engineering Reviews and Audits

Software Engineering Reviews and Audits

Author: Boyd L. Summers

Publisher: CRC Press

Published: 2011-03-01

Total Pages: 226

ISBN-13: 1466508159

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Accurate software engineering reviews and audits have become essential to the success of software companies and military and aerospace programs. These reviews and audits define the framework and specific requirements for verifying software development efforts. Authored by an industry professional with three decades of experience, Software Engineering Reviews and Audits offers authoritative guidance for conducting and performing software first article inspections, and functional and physical configuration software audits. It prepares readers to answer common questions for conducting and performing software reviews and audits, such as: What is required, who needs to participate, and how do we ensure success in all specified requirements in test and released configuration baselines? Complete with resource-rich appendices, this concise guide will help you: Conduct effective and efficient software reviews and audits Understand how to structure the software development life cycle Review software designs and testing plans properly Access best methods for reviews and audits Achieve compliance with mandatory and contractual software requirements The author includes checklists, sample forms, and a glossary of industry terms and acronyms to help ensure formal audits are successful the first time around. The contents of the text will help you maintain a professional setting where software is developed for profit, increase service quality, generate cost reductions, and improve individual and team efforts.