Housekeeping Management
Housekeeping Management

Author: Matt A. Casado

Publisher: Wiley-VCH

Published: 2000

Total Pages: 312

ISBN-13:

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Hotels are becoming increasingly conscious of their guests' high expectations from the housekeeping department. This core textbook gives students on hospitality management courses their first look at the operation of this department.

Spanish Cuisine
Spanish Cuisine

Author: Matt A. Casado

Publisher: John Wiley & Sons

Published: 1997

Total Pages: 206

ISBN-13:

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Not to be confused with spicy Mexican and Central American foods, Spanish cuisine draws on two basic Mediterranean ingredients: garlic and olive oil. This culinary companion explores the cooking styles of each region, from Galicia to Cataluna MATT A. CASADO (Flagstaff, Arizona) is an Associate Professor at Arizona State University. He is also a Spanish and U.S. trained hotel and food manager.

Spanish for Hospitality and Foodservice
Spanish for Hospitality and Foodservice

Author: Jennifer Thomas

Publisher: Pearson

Published: 2004

Total Pages: 0

ISBN-13: 9780130482617

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This basic practical volume provides readers with the tools to become more confident, effective and service oriented employees. The training program is designed to empower readers with the communication and cross-cultural leadership skills using industry specific vocabulary, key cultural differences, and team building tips necessary to be successful working in an organization with a diverse staff so they can provide their guests with excellent service. The author provides a complete examination of the front office, employees and guests, the family and work personnel, rapport building phases, housekeeping, laundry, catering/banquet and engineering departments, the restaurant, the kitchen, entrees and produce and the bar, beverages and service station. For individuals in the hospitality and food/beverage service industry. "