Consumer and Business Credit Management

Consumer and Business Credit Management

Author: Robert Hartzell Cole

Publisher: McGraw-Hill/Irwin

Published: 1998

Total Pages: 502

ISBN-13: 9780256187045

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This text addresses the challenges that result from change and growth within the financial services and credit industry. It features a comprehensive case study and discusses issues related to technology, the Internet and on-line credit.


Consumer Credit and the American Economy

Consumer Credit and the American Economy

Author: Thomas A. Durkin

Publisher:

Published: 2014

Total Pages: 737

ISBN-13: 0195169921

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Consumer Credit and the American Economy examines the economics, behavioral science, sociology, history, institutions, law, and regulation of consumer credit in the United States. After discussing the origins and various kinds of consumer credit available in today's marketplace, this book reviews at some length the long run growth of consumer credit to explore the widely held belief that somehow consumer credit has risen "too fast for too long." It then turns to demand and supply with chapters discussing neoclassical theories of demand, new behavioral economics, and evidence on production costs and why consumer credit might seem expensive compared to some other kinds of credit like government finance. This discussion includes review of the economics of risk management and funding sources, as well discussion of the economic theory of why some people might be limited in their credit search, the phenomenon of credit rationing. This examination includes review of issues of risk management through mathematical methods of borrower screening known as credit scoring and financial market sources of funding for offerings of consumer credit. The book then discusses technological change in credit granting. It examines how modern automated information systems called credit reporting agencies, or more popularly "credit bureaus," reduce the costs of information acquisition and permit greater credit availability at less cost. This discussion is followed by examination of the logical offspring of technology, the ubiquitous credit card that permits consumers access to both payments and credit services worldwide virtually instantly. After a chapter on institutions that have arisen to supply credit to individuals for whom mainstream credit is often unavailable, including "payday loans" and other small dollar sources of loans, discussion turns to legal structure and the regulation of consumer credit. There are separate chapters on the theories behind the two main thrusts of federal regulation to this point, fairness for all and financial disclosure. Following these chapters, there is another on state regulation that has long focused on marketplace access and pricing. Before a final concluding chapter, another chapter focuses on two noncredit marketplace products that are closely related to credit. The first of them, debt protection including credit insurance and other forms of credit protection, is economically a complement. The second product, consumer leasing, is a substitute for credit use in many situations, especially involving acquisition of automobiles. This chapter is followed by a full review of consumer bankruptcy, what happens in the worst of cases when consumers find themselves unable to repay their loans. Because of the importance of consumer credit in consumers' financial affairs, the intended audience includes anyone interested in these issues, not only specialists who spend much of their time focused on them. For this reason, the authors have carefully avoided academic jargon and the mathematics that is the modern language of economics. It also examines the psychological, sociological, historical, and especially legal traditions that go into fully understanding what has led to the demand for consumer credit and to what the markets and institutions that provide these products have become today.


Credit Management

Credit Management

Author: Glen Bullivant

Publisher: Routledge

Published: 2016-05-13

Total Pages: 749

ISBN-13: 1317158113

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First Published in 2016. Credit Management provides a comprehensive, down-to-earth guide to every aspect of managing credit. The key message throughout is that cash flow and profits can be much improved by proper planning, motivation and control, without in the least jeopardising sales or alienating customers. All of the key credit control issues are covered including guidance on credit policy and management of the credit function; credit terms; risk assessment, management and modelling; debt collection; credit insurance; export credit; consumer credit; the commercial credit law; and credit services. For over thirty-five years, subsequent editions of this book have provided the best single-volume guide for anyone responsible for managing credit, risk and customers. Previously published as Credit Management Handbook, the new edition, with a new editor has been revised to reflect changes in practice and technology and is the set text for the Institute of Credit Management (ICM) examinations.


Consumer Credit Risk Management

Consumer Credit Risk Management

Author: Helen McNab

Publisher: Global Professional Pub

Published: 2008

Total Pages: 0

ISBN-13: 9781906403218

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The book explores the history of credit scoring and analytics and the rationale behind the reliance on them. It also deals with the UK legal and regulatory regimes within which users must operate, including The Banking Code, The Business Banking Code, Treating Customers Fairly, Responsible Lending, The Competition Act 1998, the Data Protection Acts 1984 and 1998 and the Consumer Credit Act 1974.Also covered are key features of scorecard management and maintenance. This book will give the reader an insight into the legal and regulatory constraints, such as Basel, and methods used to detect and prevent fraud and bad debt using techniques such as CIFAS. It also deals with referral and appeal systems and the benefits of credit scoring compared to judgmental lending.


Credit Management Kit For Dummies®

Credit Management Kit For Dummies®

Author: Stephen R. Bucci

Publisher: John Wiley & Sons

Published: 2011-08-26

Total Pages: 411

ISBN-13: 1118145593

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The painless way to manage credit in today's financial landscape People with great credit scores are getting turned down for credit cards and loans for homes and cars. What do they need besides a good score? What are lenders looking for now that they are extremely risk-averse? Repairing broken or damaged credit is one thing, but having to meet today's much stiffer credit standards requiring that consumers consistently manage their credit is another thing all together. Credit Management Kit For Dummies gives you answers to these questions and insight into these concerns, and also walks you down the correct path to credit application approval. You'll discover major changes with the Credit CARD (Credit Accountability, Responsibility, and Disclosure) Act provisions and the new Consumer Financial Protection Legislation Agency; the effect of tightened credit markets on those with good, marginal, or bad credit; new rules and programs including Hope and Government options via the Obama Administration; the best ways to recover from mortgage related credit score hits; tips for minimizing damage after walking away from a home; credit score examples with new ranges; and much more. The pros and cons of credit counselors The quickest and most effective way to undo damage from identity theft Advice and tips about adding information to a credit report, and beefing-up thin credit Guidance for evaluating your Credit Score in today's economy Fannie Mae's revised guidelines for purchasing mortgages Information on significant others (boyfriend/girlfriend/spouse) and credit and debt sharing IRS exceptions to the Mortgage Forgiveness Debt Relief Act in a mortgage meltdown situation Not just for those who have bad credit and need to repair it, Credit Management Kit For Dummies also serves as an invaluable resource for those with average credit who want, or need, to manage it to get a job, reduce insurance costs, qualify for banking products, and more.


Credit and Collections

Credit and Collections

Author: Michelle Dunn

Publisher: Cambridge Scholars Publishing

Published: 2013-02-14

Total Pages: 99

ISBN-13: 1443846287

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The credit crisis, high fuel costs, job losses, bankruptcies, foreclosures and the failing economy are all contributing to factories closing, job loss and business owners going out of business because they can’t get paid. Learn how to take specific steps and use positive action to streamline and maximize your credit management policies. This book, Credit and Collections: A Business Perspective, is for businesses that have past due customers and need help collecting from them. It is for businesses who want to check their customer’s credit to limit credit risk and avoid bad debt. Things that have worked in the past are no longer working; everybody’s credit has changed, everyone’s job situation has changed, people have lost their homes due to the economy or weather and the flow of our business cash has taken a hit. Credit and Collections: A Business Perspective will help anyone who has customers that owe them money and will give them specific steps and actions they can take to make effective collection calls that work. This book will show you how to check a customer’s credit and determine their credit worthiness before you extend credit to someone who may not be able to pay you. With this book you can protect your business and your bottom line by protecting your most important asset, your cash flow.


Credit Management Handbook

Credit Management Handbook

Author: Burt Edwards

Publisher: Gower Publishing, Ltd.

Published: 2004

Total Pages: 586

ISBN-13: 9780566086328

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This handbook provides a comprehensive, down-to-earth guide to every aspect of managing credit. It guides sellers carefully through the Consumer Credit Act and related operating methods.


Consumer Credit Models

Consumer Credit Models

Author: Lyn C. Thomas

Publisher: OUP Oxford

Published: 2009-01-29

Total Pages: 400

ISBN-13: 0191552496

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The use of credit scoring - the quantitative and statistical techniques to assess the credit risks involved in lending to consumers - has been one of the most successful if unsung applications of mathematics in business for the last fifty years. Now with lenders changing their objectives from minimising defaults to maximising profits, the saturation of the consumer credit market allowing borrowers to be more discriminating in their choice of which loans, mortgages and credit cards to use, and the Basel Accord banking regulations raising the profile of credit scoring within banks there are a number of challenges that require new models that use credit scores as inputs and extensions of the ideas in credit scoring. This book reviews the current methodology and measures used in credit scoring and then looks at the models that can be used to address these new challenges. The first chapter describes what a credit score is and how a scorecard is built which gives credit scores and models how the score is used in the lending decision. The second chapter describes the different ways the quality of a scorecard can be measured and points out how some of these measure the discrimination of the score, some the probability prediction of the score, and some the categorical predictions that are made using the score. The remaining three chapters address how to use risk and response scoring to model the new problems in consumer lending. Chapter three looks at models that assist in deciding how to vary the loan terms made to different potential borrowers depending on their individual characteristics. Risk based pricing is the most common approach being introduced. Chapter four describes how one can use Markov chains and survival analysis to model the dynamics of a borrower's repayment and ordering behaviour . These models allow one to make decisions that maximise the profitability of the borrower to the lender and can be considered as part of a customer relationship management strategy. The last chapter looks at how the new banking regulations in the Basel Accord apply to consumer lending. It develops models that show how they will change the operating decisions used in consumer lending and how their need for stress testing requires the development of new models to assess the credit risk of portfolios of consumer loans rather than a models of the credit risks of individual loans.