Capacity Management - A Practitioner Guide

Capacity Management - A Practitioner Guide

Author: Annelies van der Veen

Publisher: Van Haren

Published: 1970-01-01

Total Pages: 233

ISBN-13: 9087535864

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Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operations Framework (MOF) and the Application Service Library (ASL) all note the importance of Capacity Management. This major title meets the need for an in-depth practical guide to this critical process. Written and reviewed by some of the world s most respected experts in this field it shows how Capacity Management best practice can support provision of a consistent, acceptable service level at a known and controlled cost. Practical advice covers the essential control of two balances: Supply versus demand and resources versus cost. In times of mean, frugal economic measures, it is essential to focus on those practices that are effective and yield practical results. In enlightened times of sustainability, it is also a requirement to find solutions that satisfy the criteria for 'greenness'. This excellent title shows how Capacity Management works not only within an IT environment but also why it is pivotal in meeting high profile business demands. Aligns with ISO/IEC 20000 and ITIL® ISO/IEC lists a set of required capacity management deliverables ITIL outlines what should be done in capacity management this book starts to describe how to do it Covers details of what capacity management is all about: what is capacity management why do it benefits and cost-benefit analysis how to do it data-flows and activities who does it roles and perspectives implementation, maintenance, improvement, tools Provides comprehensive templates and checklists: objectives, interfaces and data-flows, sub-practices and activities metrics, application sizing parameters, data for modelling deliverables, reports, CMMI levels, KPIs, risk matrix sample capacity plan


ITIL Capacity Management

ITIL Capacity Management

Author: Larry Klosterboer

Publisher: Pearson Education

Published: 2011-02-17

Total Pages: 456

ISBN-13: 0132480026

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The Business-Focused, Best-Practice Guide to Succeeding with ITIL Capacity Management Using ITIL® capacity management processes, IT organizations can eliminate waste and overbuying, reduce both equipment and staffing costs, drive more value from existing investments, and consistently provide the right resources to meet the needs of the business. Now, in this comprehensive, best-practice guide, leading ITIL expert Larry Klosterboer systematically explains how to manage capacity using the ITIL framework and techniques. Drawing on his extensive ITIL experience, Klosterboer covers all facets of ITIL-based capacity management, and offers proven solutions to the challenges IT organizations encounter in implementation. He presents expert guidance on accurately projecting demand and growth, planning and staffing, tool selection, process implementation, and much more. This book’s practical insights will be invaluable to every IT leader who wants to leverage ITIL’s best practices for capacity management, and for every business and technical manager who wants IT to deliver greater value, efficiency, and effectiveness. Coverage includes Making the business case for capacity management Establishing specific goals for capacity management Mastering ITIL capacity management terminology Predicting capacity in dynamic, fast-changing organizations Implementing systems that help you anticipate trends Defining capacity plans, staffing capacity management teams, and implementing ongoing processes Linking capacity with performance management and with other ITIL processes Selecting the right capacity management tools for your environment Integrating capacity issues into your IT project management discipline Using “business capacity planning” to help the entire business become more agile


A-Z of Capacity Management

A-Z of Capacity Management

Author: Dominic Ogbonna

Publisher: Booklocker.com

Published: 2017-11-20

Total Pages: 260

ISBN-13: 9781634927574

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Most often we are told the "what and why" of capacity management, but not how to make it happen. This book provides good practical approach on how to implement the process, with a view to bringing its benefits to the organization. Capacity management is incomplete without business driven capacity planning.


Site Reliability Engineering

Site Reliability Engineering

Author: Niall Richard Murphy

Publisher: "O'Reilly Media, Inc."

Published: 2016-03-23

Total Pages: 552

ISBN-13: 1491951176

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The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use


ITIL lite

ITIL lite

Author: Malcolm Fry

Publisher: The Stationery Office

Published: 2010-03-09

Total Pages: 136

ISBN-13: 9780113312122

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ITL Lite is aimed at encouraging organizations to adopt ITIL V3 by selecting and implementing key ITIL V3 components. For many reasons not every organization can adopt the whole of ITIL V3. Therefore, the publication explains which components are essential and explains how to select the appropriate components for implementation. The title is based around a project template to help readers prepare their own project. Ideal for those departments whose budgets have been reduced but who still want to improve key processes and functions.


Windows Server 2008: The Definitive Guide

Windows Server 2008: The Definitive Guide

Author: Jonathan Hassell

Publisher: "O'Reilly Media, Inc."

Published: 2008-03-17

Total Pages: 496

ISBN-13: 0596551371

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This practical guide has exactly what you need to work with Windows Server 2008. Inside, you'll find step-by-step procedures for using all of the major components, along with discussions on complex concepts such as Active Directory replication, DFS namespaces and replication, network access protection, the Server Core edition, Windows PowerShell, server clustering, and more. All of this with a more compact presentation and a tighter focus on tasks than you'll find in bulkier references. Windows Server 2008: The Definitive Guide takes a refreshing approach. You won't find the history of Windows NT, or discussions on the way things used to work. Instead, you get only the information you need to use this server. If you're a beginning or intermediate system administrator, you learn how the system works, and how to administer machines running it. The expert administrators among you discover new concepts and components outside of your realm of expertise. Simply put, this is the most thorough reference available for Windows Server 2008, with complete guides to: Installing the server in a variety of different environments File services and the Windows permission structure How the domain name system (DNS) works Active Directory, including its logical and physical structure, hierarchical components, scalability, and replication Group Policy's structure and operation Managing security policy with predefined templates and customized policy plans Architectural improvements, new features, and daily administration of IIS 7 Terminal Services from both the administrator's user's point of view Networking architecture including DNS, DHCP, VPN, RADIUS server, IAS, and IPSec Windows clustering services --- applications, grouping machines, capacity and network planning, user account management Windows PowerShell scripting and command-line technology With Windows Server 2008: The Definitive Guide, you to come away with a firm understanding of what's happening under the hood, but without the sense that you're taking a graduate course in OS theory. If you intend to work with this server, this is the only book you need.


Capacity Planning for Web Services

Capacity Planning for Web Services

Author: Daniel A. Menascé

Publisher: Prentice Hall

Published: 2002

Total Pages: 614

ISBN-13:

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MenascT (computer science, George Mason U.) and Almeida (computer science, U. of Minas Gerais, Brazil) provide a quantitative analysis of Web service availability and a framework for understanding and planning Web services. They discuss benchmarking, load testing, workload forecasting, and performan


IBM FileNet Content Manager Implementation Best Practices and Recommendations

IBM FileNet Content Manager Implementation Best Practices and Recommendations

Author: Fay Chuck

Publisher: IBM Redbooks

Published: 2013-06-07

Total Pages: 496

ISBN-13: 073843812X

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IBM® FileNet® Content Manager Version 5.2 provides full content lifecycle and extensive document management capabilities for digital content. IBM FileNet Content Manager is tightly integrated with the family of IBM FileNet products based on the IBM FileNet P8 technical platform. IBM FileNet Content Manager serves as the core content management, security management, and storage management engine for the products. This IBM Redbooks® publication covers the implementation best practices and recommendations for solutions that use IBM FileNet Content Manager. It introduces the functions and features of IBM FileNet Content Manager, common use cases of the product, and a design methodology that provides implementation guidance from requirements analysis through production use of the solution. We address administrative topics of an IBM FileNet Content Manager solution, including deployment, system administration and maintenance, and troubleshooting. Implementation topics include system architecture design with various options for scaling an IBM FileNet Content Manager system, capacity planning, and design of repository design logical structure, security practices, and application design. An important implementation topic is business continuity. We define business continuity, high availability, and disaster recovery concepts and describe options for those when implementing IBM FileNet Content Manager solutions. Many solutions are essentially a combination of information input (ingestion), storage, information processing, and presentation and delivery. We discuss some solution building blocks that designers can combine to build an IBM FileNet Content Manager solution. This book is intended to be used in conjunction with product manuals and online help to provide guidance to architects and designers about implementing IBM FileNet Content Manager solutions. Many of the features and practices described in the book also apply to previous versions of IBM FileNet Content Manager.


The Definitive Guide to Modern Supply Chain Management (Collection)

The Definitive Guide to Modern Supply Chain Management (Collection)

Author: Chad W. Autry

Publisher: FT Press

Published: 2013-07-02

Total Pages: 1109

ISBN-13: 0133474615

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A brand new collection of state-of-the-art guides to more effective supply chain management… 4 pioneering books, now in a convenient e-format, at a great price! 4 up-to-the-minute books help you build and optimize agile, flexible, efficient global supply chains — in the face of any challenge! As a supply chain or operations professional, you face unprecedented challenges in delivering the agile, resilient, efficient supply chain your company needs. This indispensable 4-book package gives you unprecedented resources, best practices, tools, and case studies for managing each of these challenges. Global Macrotrends and Their Impact on Supply Chain Management shows how to manage supply and demand in the face of massively disruptive emerging societal, technological, geopolitical, and environmental macro trends. You’ll find a complete decision framework and practical tools, insights, and guidance for systematically mitigating new risks and building long-term competitive advantage. Step by step, you’ll walk through assessing and responding to population growth, migration, urbanization; socioeconomic change, global connectivity, environmental issues, geopolitics, growing scarcity, transportation congestion, aging infrastructure, and more. Next, Supply Chain Network Design helps you use strategic network design techniques to drive dramatic new savings throughout your supply chain. The authors, who are experts at IBM and Northwestern University, combine rigorous principles and practical applications, helping you optimize the right number, location, territory, and size of warehouses, plants, and production lines; and optimize product flow through even the most complex global supply chains. They help you manage tradeoffs such as cost vs. service level, improve operational decision-making through analytics; and re-optimize regularly for even greater savings. Then, Demand and Supply Integration shows how to implement world-class demand forecasting management, and effectively integrate it into comprehensive Demand and Supply Integration (DSI) processes. You’ll learn how to recognize failures of demand/supply integration, approach Demand Forecasting as a management process, and choose and apply the best forecasting techniques. You’ll discover how to thoroughly reflect market intelligence in forecasts; measure forecasting performance; implement advanced demand forecasting systems; manage Demand Reviews, and more. Finally, The Supply Chain Management Casebook brings together 30 up-to-date, focused case studies illuminating every aspect of modern supply chain management — from procurement to warehousing, strategy to risk management, IT to supplier selection and ethics. Contributors present key challenges in industries ranging from pharmaceuticals to fashion, and preview issues ranging from the “limits of lean” to the potential of 3-D printing. Both qualitative and quantitative cases are included; quantitative cases are supported by completed numerical solutions, and, where applicable, associated spreadsheets. From supply chain experts Chad W. Autry, Thomas J. Goldsby, John E. Bell, Michael Watson, Sara Lewis, Peter Cacioppi, Jay Jayaraman, Mark A. Moon, and Chuck Munson


Web Warehousing and Knowledge Management

Web Warehousing and Knowledge Management

Author: Rob Mattison

Publisher: McGraw-Hill Companies

Published: 1999

Total Pages: 616

ISBN-13:

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This text explains the applications, architecture, and implementation issues of Web data warehousing. The book also features the tools that people use to find patterns within a database stored to the Internet which can be shared with suppliers.