America's #1 bible of business manners is rewritten for the '90s and includes such issues as sexual harrassment, non-discriminatory managing, substance abuse, disabled workers, and other timely topics. Every business person, from entry-level to CEO, needs this guide to the behavior that spells success.
In preparing a book of etiquette for ladies, I would lay down as the first rule, "Do unto others as you would others should do to you." You can never be rude if you bear the rule always in mind, for what lady likes to be treated rudely? True Christian politeness will always be the result of an unselfish regard for the feelings of others, and though you may err in the ceremonious points of etiquette, you will never be impolite. Politeness, founded upon such a rule, becomes the expression, in graceful manner, of social virtues. The spirit of politeness consists in a certain attention to forms and ceremonies, which are meant both to please others and ourselves, and to make others pleased with us; a still clearer definition may be given by saying that politeness is goodness of heart put into daily practice; there can be no _true_ politeness without kindness, purity, singleness of heart, and sensibility.
An ultimate guide to real-world manners by a respected etiquette coach incorporates guidelines that address the unique needs of today's world, including privacy, personal interaction with diverse cultures and using electronic devices during meals.
These are new times, and here is the new encyclopedia of manners geared to guiding us confidently and correctly through the rapidly changing maze of new lifestyles, customs, and ways of relating that epitomize this era.
You’re no idiot, of course. You know how important it is to handle sticky situations with tact and poise, and that it’s downright rude to talk with your mouth full or slurp your soup. You’re always careful to mind your manners, but when you have to make an introduction or attend a business banquet, you feel like a blundering buffoon. Don’t take your name off the social register just yet! The Complete Idiot’s Guide® to Etiquette, Second Edition, will show you how to be polished, polite, and professional, whether you’re at home, at work, or at play. In this Complete Idiot’s Guide®, you get: • Simple solutions to common dining dilemmas. • Easy-to-follow gift-giving guidelines. • Foolproof ways to prepare a wedding. • Invaluable tips on sports and travel etiquette.