Citizen Surveys
Author: Thomas I. Miller
Publisher: International City/County Management Association(ICMA)
Published: 1991
Total Pages: 228
ISBN-13:
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The Age of Direct Citizen Participation
Author: Nancy C. Roberts
Publisher: Routledge
Published: 2015-01-28
Total Pages: 521
ISBN-13: 1317458818
DOWNLOAD EBOOKCitizen involvement is considered the cornerstone of democratic theory and practice. Citizens today have the knowledge and ability to participate more fully in the political, technical, and administrative decisions that affect them. On the other hand, direct citizen participation is often viewed with skepticism, even wariness. Many argue that citizens do not have the time, preparation, or interest to be directly involved in public affairs, and suggest instead that representative democracy, or indirect citizen participation, is the most effective form of government. Some of the very best writings on this key topic - which is at the root of the entire "reinventing government" movement - can be found in the journals that ASPA publishes or sponsors. In this collection Nancy Roberts has brought together the emerging classics on the ongoing debate over citizen involvement. Her detailed introductory essay and section openers frame the key issues, provide historical context, and fill in any gaps not directly covered by the articles. More than just an anthology, "The Age of Direct Citizen Participation" provides a unique and useful framework for understanding this important subject. It is an ideal resource for any Public Administration course involving citizen engagement and performance management.
An Assessment of Sample Surveys as Feedback Mechanisms for Guiding Local Decision Making
Author: Peter Jeffrey May
Publisher:
Published: 1979
Total Pages: 522
ISBN-13:
DOWNLOAD EBOOKAn Inventory of Surveys of the Public on Crime, Justice and Related Topics
Author:
Publisher:
Published: 1972
Total Pages: 484
ISBN-13:
DOWNLOAD EBOOKHow to Conduct a Citizen Survey
Author: Thérèse Van Houten
Publisher:
Published: 1987
Total Pages: 30
ISBN-13:
DOWNLOAD EBOOKThis report details how to successfully plan, implement and analyze a citizen survey.
Key Competencies for Improving Local Governance: Concepts and strategies
Author:
Publisher: UN-HABITAT
Published: 2005
Total Pages: 446
ISBN-13: 9789211317312
DOWNLOAD EBOOKPublic Involvement And Social Impact Assessment
Author: Gregory Daneke
Publisher: Routledge
Published: 2019-06-04
Total Pages: 276
ISBN-13: 1000308588
DOWNLOAD EBOOKThe participation of the public sector in assessing the socialimpact of a wide range of projects is the focus of this ground-breakingbook. Leading experts from the u.s. and canada have contributedoriginal articles based on their empirical research conducted in currentimpact situations. These are supplemented by the editors' analyticaloverviews. The book concludes with projections regardingfuture linkages between public involvement and social impact assessment.Dr. Gregory A. Daneke is associate professor of public affairsand business administration at Arizona State University. He has coeditedEnergy Policy and Public Administration (1980) and coauthoredPerformance Administration: Improved Responsiveness and Effectivenessin Public services (1980). Dr. Margot w. Garcia is a program analystwith the USDA Forest Service; as part of a .nationwide training programfor the Forest Service in land management planning, she taught publicinvolvement and land management planning. Dr. Jerome Delli Priscoliis senior policy analyst at the Institute for Water Resources, u.s.Army Corps of Engineers, Ft. Belvoir, Virginia.
Customer Surveys for Agency Managers
Author: Harry P. Hatry
Publisher: The Urban Insitute
Published: 1998
Total Pages: 148
ISBN-13: 9780877666721
DOWNLOAD EBOOKThis practical volume provides a wealth of nontechnical information and advice on planning and conducting customer surveys. It's a must for all agency managers, public or private, seeking to make their customer surveys more useful to their agencies and to make their agencies more responsive to customers. Topics include the types of information that should and should not be sought from surveys; categories of respondents; options for administering surveys and the advantages and disadvantages of each; conducting surveys in-house versus contracting; steps in the survey process; sampling strategy; sources of survey error and suggested remedies; and tradeoffs among timeliness, accuracy, and cost.
The Effective Local Government Manager, 3rd Edition
Author: N. Joseph Cayer
Publisher: ICMA Publishing
Published: 2014-04-15
Total Pages: 452
ISBN-13: 0873266307
DOWNLOAD EBOOKThe Effective Local Government Manager, 3rd Edition, reflects the rich history and modern reinvention of a profession that sprang up at the beginning of the twentieth century. What does it mean to be a local government manager in today’s world? What can a manager accomplish? What internal as well as external resources must the manager harness? What motivates the manager’s employers, colleagues, and employees? For the student contemplating a career as a manager in public service, The Effective Local Government Manager is almost obligatory reading. Many instructors have built introductory courses on local government management around The Effective Local Government Manager. For the young assistant in a city or county, or for the mid-career manager assessing new challenges, The Effective Local Government Manager offers insights on your role and how you can best serve your community. It explores the manager’s many roles and responsibilities—interacting with the community, the governing body, local government employees, and other governments. It offers the most up-to-date theory and practice of local government as well as tools of management. This book is used as a text in ICMA University's Emerging Leaders Development Program.
Encyclopedia of Public Administration and Public Policy: A-J
Author: Jack Rabin
Publisher: CRC Press
Published: 2003
Total Pages: 734
ISBN-13: 9780824709464
DOWNLOAD EBOOKFrom the Nuremberg trials to the Civil Service Reform Act of 1978 to recent budget reconciliation bills, the Encyclopedia of Public Administration and Public Policy provides detailed coverage of watershed policies and decisions from such fields as privatization, biomedical ethics, education, and diversity. This second edition features a wide range of new topics, including military administration, government procurement, social theory, and justice administration in developed democracies. It also addresses current issues such as the creation of the Department of Homeland Security and covers public administration in the Middle East, Africa, Southeast Asia, the Pacific, and Latin America.
