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Author: Matthew R. Marvel
Publisher: SAGE
Published: 2012-05-18
Total Pages: 545
ISBN-13: 1412990815
DOWNLOAD EBOOKThe Encyclopedia of New Venture Management explores the skills needed to succeed in business, along with the potential risks and rewards and environmental settings and characteristics.
Author: Douglas A. Gray
Publisher: Self-Counsel Press
Published: 1990
Total Pages: 204
ISBN-13: 9780889088788
DOWNLOAD EBOOKAuthor: Adam Lindgreen
Publisher: Routledge
Published: 2017-11-28
Total Pages: 280
ISBN-13: 1351153307
DOWNLOAD EBOOKSole reliance on traditional marketing practices can cost a lot of money for little gain. That's why establishing, developing, and maintaining market relationships with customers and other stakeholders is often hailed as an effective means to achieve a sustained competitive market advantage. Despite this, the benefits of relationship marketing remain uncertain, and efforts in this arena often fail. Managing Market Relationships explains what relationship marketing entails, how it is implemented, how it evolves, and how it is controlled. Building on research with colleagues, Adam Lindgreen argues that companies must add value - either through their products and services or through their relationships, networks, and interactions. Readers are introduced to the buyer-seller market exchange model that recognizes the importance of relationship marketing but argues that it should co-exist with traditional marketing. The book offers guidance on how to develop, involve, and evaluate management and employees in relationship-building market activities. To avoid the one-size-fits-all approach to relationships, that so often leads to the premature death of managers' efforts, a relationship management assessment tool is provided that helps companies to question, identify, and prioritize critical aspects of relationship marketing. This timely and comprehensively researched book is essential reading for researchers, those involved in the professional training and development of marketers, and higher level students and practitioners who will want to learn more about relationship marketing, relevant research methodologies and how to use sound managerial models and tools.
Author: Charles Wick
Publisher: Society of Manufacturing Engineers
Published: 1983
Total Pages: 498
ISBN-13: 0872634205
DOWNLOAD EBOOKPart of the renowned TMEH Series, the book contains hundreds of practical new ways to make continuous improvement work, and keep on working: quality management guidelines, quality and productivity improvement ideas, cost reduction tips, continuous process improvement, plus how to use world class techniques such as TPM, TQM, benchmarking, JIT, activity-based costing, improving customer/supplier relationships, and more. You'll also learn from "best practices" examples for quality training, teamwork, empowerment, self-assessment using Baldrige Quality Award criteria, ISO 9000 audits and certification, and more.
Author: Business Relationship Management Institute
Publisher: Van Haren
Published: 1970-01-01
Total Pages: 137
ISBN-13: 9401805326
DOWNLOAD EBOOKFor trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material.The BRMP® Guide to the BRM Body of Knowledge is designed to assist the Business Relationship Management Professional (BRMP®) training course attendees and certification exam candidates, but it will also be of great value to anyone looking for a comprehensive foundation-level overview of the art and practice of Business Relationship Management. The book covers the entire BRMP® course syllabus and contains all the information covered in the training and referenced in the exam.What is BRMP®?Business Relationship Management Professional (BRMP®) training is a world-class professional development program designed to provide a solid foundation-level knowledge of Business Relationship Management. The BRMP® exam is designed to test an individual s learning through rigorous examination providing a leading verifiable benchmark of BRM professional acumen and achievement. To learn more about BRMP® training and certification, please visit http://brminstitute.org/.Who Is It For?Business Relationship Management Professional (BRMP®) training and certification program is intended as a comprehensive foundation for Business Relationship Managers at every experience level, with the training and certification designed to provide a solid baseline level of knowledge. BRMP® professional development program provides an excellent Return on Investment (ROI) and is ideally suited for project managers, business analysts, architects, external service providers; representatives of shared services organizations including IT, HR, Finance, Sales, Strategy Planning, etc.; business partners and anyone else interested in business value maximization.Benefits for Individuals and OrganizationsHolders of BRMI Business Relationship Management Professional (BRMP®) credentials will be able to demonstrate their understanding of: The characteristics of the BRM role. What it means to perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the service provider s services. The use of Portfolio Management disciplines and techniques to maximize realized business value. Business Transition Management and the conditions for successful change programs to minimize value leakage. The BRM role in Service Management and alignment of services and service levels with business needs. The principles of effective and persuasive communication.
Author: Kim Christfort
Publisher: John Wiley & Sons
Published: 2018-05-22
Total Pages: 311
ISBN-13: 1119501563
DOWNLOAD EBOOKA guide to putting cognitive diversity to work Ever wonder what it is that makes two people click or clash? Or why some groups excel while others fumble? Or how you, as a leader, can make or break team potential? Business Chemistry holds the answers. Based on extensive research and analytics, plus years of proven success in the field, the Business Chemistry framework provides a simple yet powerful way to identify meaningful differences between people’s working styles. Who seeks possibilities and who seeks stability? Who values challenge and who values connection? Business Chemistry will help you grasp where others are coming from, appreciate the value they bring, and determine what they need in order to excel. It offers practical ways to be more effective as an individual and as a leader. Imagine you had a more in-depth understanding of yourself and why you thrive in some work environments and flounder in others. Suppose you had a clearer view on what to do about it so that you could always perform at your best. Imagine you had more insight into what makes people tick and what ticks them off, how some interactions unlock potential while others shut people down. Suppose you could gain people’s trust, influence them, motivate them, and get the very most out of your work relationships. Imagine you knew how to create a work environment where all types of people excel, even if they have conflicting perspectives, preferences and needs. Suppose you could activate the potential benefits of diversity on your teams and in your organizations, improving collaboration to achieve the group’s collective potential. Business Chemistry offers all of this--you don’t have to leave it up to chance, and you shouldn’t. Let this book guide you in creating great chemistry!
Author: Bartosz Deszczyński
Publisher: Springer Nature
Published: 2021-03-25
Total Pages: 294
ISBN-13: 3030673383
DOWNLOAD EBOOKRelationship management (RM) is an essential part of business, but its success as a business model can be hard to measure, with some firms embracing a model that is truly relationship-orientated, while others claim to be relationship-orientated but in fact prefer transactional short-term gain. This open access book aims to develop a mid-range theory of relationship management, examining truly relationship-orientated firms to discover not only what qualities these firms have that make them successful at the RM model, but also what benefits this model has for the firm. It addresses questions like how RM-mature companies achieve and sustain competitive advantage, and what determines the scale and scope of these firms, illustrating with case studies. This book will be of interest to scholars studying leadership and strategy, especially those interested in relationship management, business ethics and corporate social responsibility. It will also be of interest to professionals looking to develop their understanding of relationship management.
Author:
Publisher:
Published: 1986
Total Pages: 74
ISBN-13:
DOWNLOAD EBOOKAuthor: Jennifer A Pieren
Publisher: Elsevier Health Sciences
Published: 2019-03-04
Total Pages: 1076
ISBN-13: 0323549780
DOWNLOAD EBOOKBack and better than ever, Darby and Walsh's Dental Hygiene: Theory and Practice, 5th Edition offers everything you need to succeed in your coursework, at certification, and in clinical practice. No other dental hygiene text incorporates the clinical skills, theory, and evidence-based practice in such an approachable way. All discussions — from foundational concepts to diagnosis to pain management — are presented within the context of a unique patient-centered model that takes the entire person into consideration. New to this fifth edition is a much more streamlined approach — one that stays focused on need-to-know information, yet also houses expanded content on things like alternative practice settings, pediatric care, risk assessment, and dental hygiene diagnosis to give you added context when needed. This edition is also filled with new modern illustrations and new clinical photos to augment your learning. If you want a better grasp of all the dental hygienist's roles and responsibilities in today's practice, they Darby and Walsh's renowned text is a must-have. - Focus on research and evidence-base practice provide proven findings and practical applications for topics of interest in modern dental hygiene care. - Step-by-step procedure boxes with accompanying illustrations, clinical photos, and rationales outline the equipment required and the steps involved in performing key procedures. - Critical thinking exercises, cases, and scenarios help hone your application and problem-solving skills. - Feature boxes highlight patient education, law, ethics, and safety. - UNIQUE! Discussions of theory provide a solid foundation for practice. - Key terms are called out within chapters and defined in glossary with cross-references to chapters. - Practice quizzes enable you to self-assess your understanding. - NEW! Streamlined approach focuses on the information you need to know along with the practical applications. - NEW! Added content covers alternative practice settings, new infection control guidelines, pediatric care, risk assessment, dental hygiene diagnosis, the electronic health record (EHR), and more. - NEW! Modern illustrations and updated clinical photos give you a better picture of how to perform essential skills and utilize clinical technology. - NEW! Online procedures videos guide you step-by-step through core clinical skills. - NEW! Editorial team brings a fresh perspective and more than 30 years of experience in dental hygiene education, practice, and research.
