BiSL Foundation Courseware - English

BiSL Foundation Courseware - English

Author: Frank Outvorst

Publisher: Van Haren

Published: 2024-03-15

Total Pages: 249

ISBN-13: 9401811776

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BiSL®, Business Information Services Library, is the framework for business information management. Since the introduction of BiSL, the model has become the standard in Business Information Management (BIM). BiSL offers a structure and guideline for BIM. BiSL establishes connections between operational information management and strategic information management and provides tools for the (further) professionalization of business information management. All these topics are covered in this training material, which supports the preparation for various official BiSL exams such as those of APMG-international (BiSL Foundation), EXIN (Business information management) and Van Haren Certify (BiSL Foundation). The BiSL Foundation exam. In combination with the explanations of the training materials by your instructor, you can prepare optimally for the exam. This training addresses the principles of BiSL and the process framework defined by BiSL. The principles and the framework as a whole, the executive processes (divided into usage management, functionality management, and connecting processes), the controlling processes, and the directive processes are discussed. There is ample opportunity for the exchange of experiences, always returning to the theory. The courseware consists of: handouts, exercises, articles, and a practice exam.Target audience: information management, functional management employees, and IT professionals who want to better understand the demand side.The presentations explain the theory. With the practice assignments, you can further familiarize yourself with the material during the training. The questions of the practice exam give an insight into what you can expect on the exam. This training material fully aligns with the publication BiSL, a framework for business information management. The following updates have been included in this courseware. A new process has been described: Operational chain alignment. The arrangement of the processes in the controlling layer has changed. More attention is paid to topics such as Big Data, Cloud, security, and chains. Attention is given to several other frameworks, models, and standards. The position and context of business information management are more clearly described. Compared to the previous edition of this training material, adjustments have been made only on the necessary substantive points, ensuring alignment with the new edition of the framework. In terms of structure/composition, both of the course content and of the various assignments and exercises, the course material has remained unchanged.


The Turning Point: A Novel about Agile Architects Building a Digital Foundation

The Turning Point: A Novel about Agile Architects Building a Digital Foundation

Author: Kees van den Brink

Publisher: Van Haren

Published: 2021-11-08

Total Pages: 141

ISBN-13: 940180804X

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Little did Kathleen, Chief Architect at ArchiSurance, know, as she walked into a meeting with the CIO, just how much her job was going to change. Her intention had been to get approval for some new ideas she’d had to strengthen their Enterprise Architecture, after having slowly lost a grip on it during the merger. During the meeting, however, it becomes apparent that the transformation of the organization to become more digital has caused chaos, and not only for her team. It is clear, despite all good intentions, that the transformation is failing. By the end of the meeting, she has agreed to help turn the situation around. After leading the initial reset of the Digital Transformation, Kathleen is suddenly the owner of the implementation. What follows is a journey of the typical problems faced by companies as they make decisions to deploy digital technologies. Kathleen proceeds to solve one problem after the other using guidance from the open digital standards of The Open Group to lay the foundation for deploying quality digital technology solutions at a faster pace.


PRINCE2 Agile® Practitioner Courseware – English

PRINCE2 Agile® Practitioner Courseware – English

Author: Douwe Brolsma

Publisher: Van Haren

Published: 2021-09-30

Total Pages: 197

ISBN-13: 9401808104

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Besides the PRINCE2 Agile® Practitioner Courseware – English publication you are advised to obtain the official publication from TSO. PRINCE2 Agile® Practitioner is for professionals who work within a project that includes key staff and integrating project management with product delivery. This requires an understanding of the agile concepts detailed in PRINCE2 Agile. And will also be beneficial to those with project management governance responsibilities Peoplecert, states ‘PRINCE2 Agile® is the world’s most complete agile project management solution, combining the flexibility and responsiveness of agile with the clearly-defined framework of PRINCE2®. It is an extension module tailored for forward-thinking organizations and individuals already benefiting from PRINCE2 and provides further guidance on how to apply agile methods to the world’s most recognized project management method. PRINCE2 Agile is supported by an exam and formal certification and delivered by our accredited training providers. As with PRINCE2, PRINCE2 Agile can be applied to any type of project within any industry sector.’ PRINCE2 Agile® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.


PRINCE2 Agile® Foundation Courseware – English

PRINCE2 Agile® Foundation Courseware – English

Author: Douwe Brolsma

Publisher: Van Haren

Published: 2021-10-20

Total Pages: 153

ISBN-13: 9401808066

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Besides the PRINCE2 Agile® Foundation Courseware – English publication you are advised to obtain the official publication from TSO. PRINCE2 Agile® Foundation is applicable to anyone who delivers projects, large or small, in an agile context. This certification is for professionals who work within a project that includes key staff and integrating project management with product delivery. This requires an understanding of the agile concepts detailed in PRINCE2 Agile. And will also be beneficial to those with project management governance responsibilities Peoplecert, states ‘PRINCE2 Agile® is the world’s most complete agile project management solution, combining the flexibility and responsiveness of agile with the clearly-defined framework of PRINCE2®. It is an extension module tailored for forward-thinking organizations and individuals already benefiting from PRINCE2 and provides further guidance on how to apply agile methods to the world’s most recognized project management method. PRINCE2 Agile is supported by an exam and formal certification and delivered by our accredited training providers. As with PRINCE2, PRINCE2 Agile can be applied to any type of project within any industry sector.’ PRINCE2 Agile® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.


Operational Excellence with Lean Six Sigma

Operational Excellence with Lean Six Sigma

Author: Bart A. Lameijer

Publisher: Van Haren

Published: 2022-01-06

Total Pages: 212

ISBN-13: 9401808317

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Lean Six Sigma is the global standard for organizing the design, data-based improvement and control of business processes. Well-designed and controlled processes are key in achieving and sustaining operational excellence. They ensure the quality of service and care, the reliability and safety of work that is done, and a timely processing with short waiting times. High quality processes will at the same time improve the operation’s flexibility. Thereby allowing one to adjust to changes in demand and other circumstances. An organizational capability to harness data-based process improvement, finally, facilitates organizational learning and is foundational for the fruitful implementation of ever increasing digitization and automation opportunities. Lean Six Sigma offers a complete model for shaping modern continuous improvement programs in organizations. The methodology is built on principles and methods for fact-based process improvement that have proven themselves over the last decades, and will continue to do so in the decades to come. Having emerged in manufacturing, the approach continuously evolved and gained tremendous momentum in the services and healthcare industries. This book offers a thorough and pragmatic account of Lean Six Sigma project- and programme implementation with a special focus on applications in services and healthcare organizations.


BiSL® Next - A Framework for Business Information Management

BiSL® Next - A Framework for Business Information Management

Author: Brian Johnson

Publisher: Van Haren

Published: 2017-02-20

Total Pages: 193

ISBN-13: 940180611X

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This book describes the framework of the next generation of Business Information Services Library, BiSL®. BiSL Next is a public domain standard for business information management with guiding principles, good practices and practical templates. It offers guidance for digitally engaged business leaders and those who collaborate with them, with the ultimate goal to improve business performance through better use of information and technology. Twelve elements - four drivers, four domains and four perspectives - are the basis of the guidance in BiSL Next. Target audience of this book are business managers, business information managers, business analysts, CIO’s and IT managers, as well as consultants in this field. While describing the twelve elements, the book offers them insight in the best way to manage, execute and profit from business information management in their enterprise. The book is also the official literature for the BiSL® Next Foundation exam.


Agile Scrum Handbook – 3rd edition

Agile Scrum Handbook – 3rd edition

Author: Nader K. Rad

Publisher: Van Haren

Published: 1970-01-01

Total Pages: 137

ISBN-13: 9401807604

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This book is a simple guide for anyone who wants to learn about the Agile concept and the Scrum framework by: understanding the reasons behind various approaches instead of just going through do’s and don’ts and clichés, and understanding the diversity and range of ideas in this domain rather than just the latest fashion. There are three types of content in this book: Fundamental concepts: The first and the last chapters are about the meaning and dynamics of Agile projects. They build a solid foundation that helps you learn the details on the one hand, and on the other hand, find your own way in projects. Frameworks: The Scrum chapter goes through all the details of this most popular framework because anyone involved in Agile projects these days needs to be familiar with it. Another necessity is Kanban, which is explored in its own chapter. Practices: There are chapters about Crystal, eXtreme Programming, and DSDM®, which all use these methods to explore the most common Agile practices and techniques.


Operating Model Canvas (OMC)

Operating Model Canvas (OMC)

Author: Mark Lancelott

Publisher: Van Haren

Published: 2017-03-16

Total Pages: 114

ISBN-13: 9401800723

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The journey from strategy to operating success depends on creating an organization that can deliver the chosen strategy. This book, explaining the Operating Model Canvas, shows you how to do this. It teaches you how to define the main work processes, choose an organization structure, develop a high-level blueprint of the IT systems, decide where to locate and how to lay out floor plans, set up relationships with suppliers and design a management system and scorecard with which to run the new organization. The Operating Model Canvas helps you to create a target operating model aligned to your strategy. The book contains more than 20 examples ranging from large multi-nationals to government departments to small charities and from an operating model for a business to an operating model for a department of five people. The book describes more than 15 tools, including new tools such as the value chain map, the organization model and the high-level IT blueprint. Most importantly, the book contains two fully worked examples showing how the tools can be used to develop a new operating model. This book should be on the desk of every consultant, every strategist, every leader of transformation, every functional business partner, every business or enterprise architect, every Lean expert or business improvement champion, in fact everyone who wants to help their organization be successful. For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material.Additional content can be found on the website for the Operational Model Canvas: https://www.operatingmodelcanvas.com


BiSL® Foundation Courseware - English

BiSL® Foundation Courseware - English

Author: Frank van Outvorst

Publisher: Van Haren

Published: 2017-06-27

Total Pages: 249

ISBN-13: 9401801924

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Besides the BiSL® Foundation Courseware - English (ISBN: 9789401801898) publication you are advised to obtain the publication BiSL® - A Framework for Business Information Management - 2nd edition (ISBN: 9789087537029). The courseware addresses the principles of BiSL and the defined process framework. The principles and the framework as a whole are addressed: the operational processes ( the clusters of use management, functionalities management and connecting processes), the management processes and the strategy processes. The material consists of a mix of theory using a slide set, practical exercises including case studies and additionally the student can practice with two practice exams. There is a lot of room for exchange of experiences, always going back to the theory. This training prepares you for the APMG-examination “BiSL Foundation”. In the training, the basic subjects and principles of BiSL are addressed. Target audience: everyone who is active in the area of business information management and wants to understand the BiSL framework and learn the principles of BiSL. BiSL® is a Registered Trade Mark of the ASL BiSL Foundation


VeriSMTM – Foundation Courseware

VeriSMTM – Foundation Courseware

Author: Helen Morris

Publisher: Van Haren

Published: 2018-01-22

Total Pages: 257

ISBN-13: 9401802637

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Besides the VeriSMTM – Foundation Courseware (ISBN: 9789401802628) publication you are advised to obtain the publication VeriSMTM - A service management approach for the digital age (ISBN: 9789401802406). Contact us at [email protected] to find out more about our Courseware Partnership. This training material covers the syllabus for the VeriSMTM Foundation qualification. The training can be delivered over two days. This courseware is accredited to prepare the student for the VeriSMTM Foundation certification. VeriSMTM Foundation consists of two parts: VeriSMTM Essentials and VeriSMTM Plus , each covering one day of training. Students who already have an (IT) Service Management certificate can benefit from the knowledge they already have. They are the audience for a VeriSMTM Plus training only. When they pass the VeriSMTM Plus exam they receive the VeriSMTM Foundation certificate. Training Providers who want to offer a one day training on service management principles can decide to offer the VeriSMTM Essentials training only. Students who pass the VeriSMTM Essentials exam, receive the VeriSMTM Essentials certificate. If they pass the VeriSMTM Plus exam later, they will automatically receive the VeriSMTM Foundation certificate. The courseware covers the following topics: • The Service Organization (Essentials) • Service culture (Essentials) • People and organizational structure (Essentials) • The VeriSMTM model (both) • Progressive practices (Plus) • Innovative technologies (Plus) VeriSMTM is a holistic, business-oriented approach to Service Management, which helps to make sense of the growing landscape of best practices and how to integrate them to offer value to the consumer. It is an evolution in Service Management thinking, and provides an up-to-date approach, including the latest practices and technological developments, to help organizations in transforming their business to the new reality of the digital age. VeriSMTM is Value-driven, Evolving, Responsive and Integrated Service Management. VeriSMTM is a registered trademark of and owned by IFDC, the International Foundation of Digital Competences.