Author: Gale Group

Publisher: Gale Cengage

Published: 1999-06

Total Pages: 1328

ISBN-13: 9780787633523

This 11th edition features 4,300 entries (more than 1,000 new entries); increased coverage of local telephone companies; and a glossary defining more than 500 terms, acronyms, concepts, standards and government rulings. Four indexes -- master name/ keyword, function/service, geographic, and personal name -- facilitate research.