Firefighters who want to advance must be skilled not only on the fireground, but in the assessment center as well. In Assessment Center Strategy and Tactics, Deputy Chief Michael A. Terpak provides a comprehensive approach to the assessment process. He includes step-by-step test preparation, scoring strategies, and test-taking tips as well as study cues for exercises that involve structure fires, hazardous material incidents, structural collapse, and beyond. Features & benefits: Real-world exercises Measurable answer keys Wisdom from a firefighter/fire officer with 32 years' experience in one of the nation's most congested and busiest cities
Bridge the gap between where you are and where you want to be. Do you have the knowledge, skills, and abilities to evaluate behavior, performance, and readiness? Read Mastering the Fire Service Assessment Center to identify what you need to learn and understand how to learn it. There is no way you can read and reflect on the wisdom in these pages and not become a better person and a better firefighter. Why Read This Book? The American fire service is facing a new normal fueled by mass exodus, influx of new generations of firefighters, a lack of hands-on leadership training, sweeping changes in mission, decimated budgets, and the genetics of task-oriented, reactive forefathers. The greatest and perhaps only area that we can affect directly is hands-on, inspiring, realistic, and useful training for our aspiring and incumbent leaders. This book will help you regardless of the fire officer rank you seek. It will help you know where you need to improve, how to develop a specific personal plan to become an excellent officer, and how to do well with whatever assessment center exercises throw at you. NEW MATERIAL in this second edition: --Enjoy reading “Wisdom from the Masters” from 18 fire service luminaries. They provide invaluable insights and challenges you will face as you prepare to promote, whether for the first time as a company officer or up the chain as a chief officer. --Learn lessons from thousands of students from the past 12 years whose feedback will benefit you in this second edition. --Benefit from the many new elements in this book, including relevant articles, additional exercises, and content regarding the dimensions of leadership, management, and emergency operations. The complexities of being a fire officer in the 21st century require an undercurrent of humility while continually pursuing mastery of leading in the modern fire service. Learn how to lead the modern-day firefighter in a modern world, with modern technology, modern fire behavior, and modern sociopolitical and economic challenges. Many firefighters ask themselves if they really want to do this job, but nothing is as professionally rewarding and challenging as leading others in battle to save lives! “This book will give you the greatest probability of success in your assessment center process.” —Bobby Halton, editor-in-chief, Fire Engineering magazine
"The Real-Time Contact Center" is a practical guide to building a service infrastructure that will simultaneously exceed customers' expectations and build revenues.
A comprehensive resource created in the successful style of Strategies & Tactics for the MBE, Strategies & Tactics for the MBE 2, Third Edition provides over 375 additional questions to help you prepare for the Multistate Bar Exam (MBE). Success on the MBE can often influence whether you pass or fail the Bar Exam. Understanding the issues of law tested on the exam and learning how the exam questions are written to test your understanding of the law are essential skills for success. With Steve Emanuel’s comprehensive explanations of why one answer choice is the best answer and why the other choices are not, Strategies & Tactics for the MBE 2 helps you gain the ability to select the best answer with certainty. New to the Third Edition: A new section on Civil Procedure with questions and detailed answers written by Steve Emanuel Many new questions in Constitutional Law, Contracts, Criminal Law and Procedure, Evidence, Property, and Torts; all are actual past MBE questions, with detailed answers written by Steve Emanuel Key features include: Over 375 additional questions and answers not found in Strategies & Tactics for the MBE, Seventh Edition Detailed, step-by-step explanations for each of the four answer choices in each question written by Steve Emanuel, Editor-in- Chief of the Emanuel Law Outlines—the outlines that got you through law school Questions organized by subject matter subtopics, so you can easily locate questions on the topics on which you need to focus Actual Constitutional Law, Contracts, Criminal Law and Procedure, Evidence, Property, and Torts questions asked on past Multistate Bar Exams; plus Civil Procedure questions in MBE-format, written by Steve Emanuel
"This text meets the course outcomes of the National Fire Academy's Fire and Emergency Services Higher Education (FESHE) associate level strategy and tactics course. It provides an overview of common firefighting concepts from fire dynamics to extinguishing agents, to incident management, to fire fighter safety, to building construction, to preincident planning to post incident analysis"--Back cover.
Chief Steve Prziborowski reveals more than 101 tips for getting promoted and becoming a vital asset to your fire department, family, and community. From soft skills to hard truths, this book covers what you need to move up the ranks the right way. FEATURING: • Sound advice for personal growth and personal improvement for any firefighter of any rank who wishes to advance • Insights, tricks, and tips for avoiding the pitfalls while preparing for a comprehensive promotional testing process • Bonus: Guidance from 37 professional, knowledgeable fire service veterans What others are saying: “Just like firefighting, getting promoted and moving up isn’t something you can succeed in alone—it takes a team. Steve has assembled a whole bunch of good fire service veterans who own their very personal experiences, bumps and bruises along with their successes, to help you figure this out. Sit back and prepare to soak up decades of advice based on experience so you can start the climb up.” —Deputy Chief Billy Goldfeder (Proudly bumped and bruised since 1973) “After years of teaching thousands of aspiring fire rescue officers, Steve Prziborowski has documented his highly successful training information. You need this book if you are looking to get the edge up on the competition and demonstrate to the hiring authority that you are ready for the job. If you are serious about being a successful fire rescue officer at any rank, do yourself a favor and add this text to your personal library today!” —Fire Chief Dennis L. Rubin “Committing to taking a promotional exam requires a Herculean effort, a never-looking-back attitude, and a willingness to give up your life as you know it until the exam is over. The book is an invaluable resource to guide your journey. Study hard and then study harder. Good luck.” —Deputy Chief (Ret.) Anthony Avillo, North Hudson Regional (NJ) Fire and Rescue
Are you an experienced firefighter looking to succeed at a promotional test but don't know where to start?You are not alone. Promotional tests in the fire service are confusing, stressful, and highly competitive. Without a plan to win, you will likely fail.To win the game of promotion, you must have a winning strategy and skill set. The Promotion Playbook takes you on a journey of one firefighter's path to promotion. You will learn seven proven strategies and four skills that will guide you to victory on this journey.The Promotion Playbook will teach you...7 proven strategies with seven practical tools to implement what you learn4 skills to master for an assessment centerThe Gameday Tool Kit includes practical worksheets for assessment center scenarios. Benefits of reading The Promotion Playbook Taught in an entertaining narrative that is easy to followIncludes practical tools, drawings, and diagrams to apply what you learnWritten by a firefighter for firefighters, so there is no fluff or overcomplicated jargonThe content is flexible and applies to any position from new Firefighter to ChiefThe book digs deep and helps the reader find their WHY behind the test
The Fourth Edition of Firefighting Strategies and Tactics meets and exceeds the course outcomes of the National Fire Academy’s Fire and Emergency Services Higher Education (FESHE) course Strategy and Tactics (C0279). Firefighting Strategies and Tactics, Fourth Edition is a valuable resource for fire fighters studying for promotion or taking civil service examinations.The Fourth Edition reinforces safe and effective firefighting strategies and tactics for fire fighters and fire officers to employ during a wide spectrum of fire incidents. The chapters follow a natural progression, each chapter building on the previous foundation to provide a broad understanding of firefighting strategy and tactics.Firefighting Strategies and Tactics, Fourth Edition offers in-depth coverage of potential incident hazards, strategic goals, and tactical objectives at:One- and two-family dwellingsMultiple-family dwellingsCommercial buildingsPlaces of assemblyHigh-rise buildingsVehicle firesWildland firesThe Fourth Edition also includes:An Emphasis on Safety—Safety and professionalism are stressed throughout the chapters and are reinforced through discussions of incident effectiveness, hazard awareness, and strategic decision-making.Information for Today’s Fire Service—Expanded and new discussions on geographic information system (GIS mapping), drone use for creating preincident plans, cancer risks in the fire service, gross decontamination of bunker gear after fires to reduce carcinogens, lookouts-communications-escape routes and safety zones (LCES), and deployment of rapid intervention crews at wildland fires.Engaging Case Studies—Opening each chapter, case studies highlight actual events to emphasize the importance of developing sound strategies and tactics to fight fires effectively and safely. Additional case studies close out each chapter and provide students an opportunity to test their understanding in a safe environment. Knowledge in Action—The final chapter demonstrates how the strategies and tactics throughout this resource may be applied in scenarios set at various types of occupancies. This feature offers students an opportunity to see how concepts are applied in the real world.
Despite the abundance of books on the Civil War, not one has focused exclusively on what was in fact the determining factor in the outcome of the conflict: differences in Union and Southern strategy. In The Grand Design, Donald Stoker provides for the first time a comprehensive and often surprising account of strategy as it evolved between Fort Sumter and Appomattox. Reminding us that strategy is different from tactics (battlefield deployments) and operations (campaigns conducted in pursuit of a strategy), Stoker examines how Abraham Lincoln and Jefferson Davis identified their political goals and worked with their generals to craft the military means to achieve them--or how they often failed to do so. Stoker shows that Davis, despite a West Point education and experience as Secretary of War, ultimately failed as a strategist by losing control of the political side of the war. Lincoln, in contrast, evolved a clear strategic vision, but he failed for years to make his generals implement it. And while Robert E. Lee was unerring in his ability to determine the Union's strategic heart--its center of gravity--he proved mistaken in his assessment of how to destroy it. Historians have often argued that the North's advantages in population and industry ensured certain victory. In The Grand Design, Stoker reasserts the centrality of the overarching plan on each side, arguing convincingly that it was strategy that determined the result of America's great national conflict.
